Leitner LH670

Leitner LH670 3-in-1 Wireless Office Headset User Manual

Model: LH670 | Brand: Leitner

1. Setup

1.1 Package Contents

Verify that all components are present in your package:

  • Single-Ear Wireless Headset
  • Charging Base
  • Telephone Connector Cord
  • USB Cable
  • Power Cord

1.2 Connecting the Base

Connect the charging base to its power source, your office phone, and/or your computer using the provided cables. Ensure all connections are secure.

Leitner LH670 headset and charging base

Image: The Leitner LH670 wireless headset docked in its charging base.

1.3 Compatibility Switches

The charging base features compatibility switches on its underside to ensure proper function with various phone systems. For most setups, set the left switch to RHL. For Cisco phones utilizing the headset port, set the top slider switch to position 4. For all other scenarios, the top slider switch should typically be set to position 1.

Video: Instructions on adjusting compatibility switches on the headset base for different phone models.

Bottom of Leitner LH670 base showing compatibility switches

Image: The underside of the headset base, displaying the RHL/DHSG switch and the 1-6 slider for compatibility settings.

1.4 Device Compatibility

The LH670 headset is designed for broad compatibility with office phones, softphones, and computers.

Logos of various compatible office phone and softphone brands

Image: A visual representation of various compatible office phone and softphone platforms.

2. Operation

2.1 Powering On/Off

To power on the headset, remove it from the charging base and press the main button on the earcup. The blue FocusLight will illuminate. To power off, press and hold the main button until the light turns off.

2.2 Adjusting Listening Volume

While wearing the headset, locate the two dimple buttons on the earcup, above and below the main on/off button. The upper button increases listening volume, and the lower button decreases it. Adjust to your preferred level.

2.3 Adjusting Microphone Volume

To adjust how loud your voice sounds to callers, flip the charging base over. On the bottom, locate the microphone symbol with plus and minus buttons. The plus button increases your microphone volume, and the minus button decreases it.

Video: Detailed instructions on adjusting both listening and microphone volumes for the headset.

2.4 Mute Function

To mute your microphone, press and hold either volume button on the headset for approximately one second. The headset and base FocusLights will turn purple, indicating mute is active. To unmute, press and hold either volume button again for one second; the lights will return to blue.

2.5 UniBase Conferencing Technology

The UniBase allows you to merge calls from your office phone, computer, and Bluetooth devices. Press the corresponding button on the base to switch between or combine any two active sessions.

Leitner LH670 base showing UniBase Technology and UltraFlex Headband features

Image: The headset base highlighting UniBase Technology for call merging and the UltraFlex Headband feature.

2.6 Leitner FocusLight

The integrated LED ring on the headset, known as the FocusLight, indicates your call status:

  • Flashing Blue: Incoming Call
  • Solid Blue: Active Call
  • Solid Purple: On Mute
Leitner FocusLight showing different color states for call status

Image: Visual guide to the Leitner FocusLight's color indications for incoming calls, active calls, and mute status.

2.7 UltraFlex Headband Adjustment

The UltraFlex headband can be gently bent and molded to achieve a personalized and comfortable fit. You can expand it for a wider fit or bend it inward for a tighter fit.

Video: Demonstration of how to adjust the UltraFlex headband for a perfect fit.

3. Maintenance

3.1 Battery Care

To maintain optimal battery performance, ensure the headset is regularly charged on the base when not in use. If the headset experiences issues, an unplugged reset (see Troubleshooting) may involve temporarily removing the battery.

3.2 Cleaning

Wipe the headset and base with a soft, dry cloth. Avoid using harsh chemicals or abrasive materials. Ensure no moisture enters the charging ports or microphone.

4. Troubleshooting

4.1 Microphone Issues on Computer

If callers cannot hear you or your microphone is not functioning correctly when connected to a computer, check the following:

  • Unmute Headset: Ensure the headset is not muted (FocusLight should be blue, not purple).
  • Input Settings (Windows/Mac): Verify that the 'DECT Headset' is selected as the default input device in your computer's sound settings.
  • Softphone Settings: Within your softphone application (e.g., Zoom), confirm that 'DECT Headset' is selected as the microphone input.

Video: Guide to fixing audio issues on your computer, including checking input settings and softphone configurations.

4.2 Unplugged Reset

An unplugged reset can resolve various operational issues. To perform this:

  1. Remove the headset from the charging base.
  2. Unplug the power cord from the back of the charging base.
  3. Remove the battery from the headset (locate the battery door on the bottom of the earcup, gently pull the tab to open, and remove the battery).
  4. Leave the battery and power cord disconnected for 30 seconds.
  5. Reinsert the battery into the headset, ensuring the arrow and 'Leitner' text on the battery face towards the on/off button. Close the battery door.
  6. Reconnect the power cord to the charging base.
  7. Resync the headset: Press and hold the Phone mode button on the base until it flashes. Then, press and hold the On/Off button on the headset for 5 seconds until it flashes blue. Release when it flashes blue. The headset will then flash purple. When all flashing stops and the Phone mode light on the base is solid, the headset is paired.

Video: Step-by-step guide to performing an unplugged reset on the Leitner Premium Plus headset.

4.3 Sound Optimization

Wireless headsets may occasionally require a resync to optimize sound. Follow the unplugged reset procedure above. If issues persist, ensure your phone's compatibility switches are correctly set (refer to section 1.3).

Occasional Issues & Solutions for Leitner headsets

Image: A summary of common issues and solutions, including phone compatibility, headband fit, and sound optimization.

5. Specifications

Model NameLH670 Premium Plus
Connectivity TechnologyWireless DECT 6.0 Level A (Up to 350 FT)
Wireless Communication TechnologyDECT 6.0 Level A
Headphones JackUSB
Hardware InterfaceBluetooth 5
Battery Life12 Hours
Special Features5-Year Full Replacement Warranty, CleanSound Technology, Leitner FocusLight, Ultra Noise-Canceling Microphone, UniBase Conferencing Technology
MaterialUltraFlex Moldable Material
Item Weight1.74 pounds
ManufacturerLeitner
UPC810067130448

6. Warranty and Support

6.1 Warranty Information

The Leitner LH670 headset comes with a 5-Year Full Replacement Warranty, guaranteed by Leitner Headsets. This warranty covers manufacturing defects and ensures a replacement if issues arise within the warranty period.

6.2 Customer Support

For any pre-sales or post-sales inquiries, technical assistance, or warranty claims, please contact Leitner Headsets' US-based headset experts. You can typically find contact information by clicking on "Sold by Leitner Headsets" near the product listing.

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