Socket Mobile CX3972-3029

SocketScan S720 Barcode Scanner User Manual

Model: CX3972-3029

Introduction

This manual provides comprehensive instructions for the setup, operation, maintenance, and troubleshooting of your SocketScan S720 Entry-Level 1D/2D Barcode Scanner. The S720 is a lightweight, ergonomically designed Bluetooth barcode scanner capable of reading both 1D and 2D barcodes from various surfaces, including paper and digital screens. It offers intuitive notifications for battery level, Bluetooth connection, and scanning status, ensuring ease of use for general-purpose scanning tasks.

Package Contents

Before proceeding, please verify that all items are present in your package:

SocketScan S720 Barcode Scanner, black, angled view

Image: SocketScan S720 Barcode Scanner. This image shows the black scanner from an angled perspective, highlighting its ergonomic design and the Socket Mobile logo.

Top-down view of SocketScan S720 Barcode Scanner

Image: Top-down view of the SocketScan S720. This perspective clearly shows the main scan button, indicator lights for battery and Bluetooth, and the Socket Mobile branding.

Black USB charging cable with barrel connector

Image: USB Charging Cable. This image displays the black USB-A connector on one end and a barrel connector on the other, used for charging the scanner.

Black woven wrist strap with plastic adjusters

Image: Wrist Strap. A black woven wrist strap with plastic adjusters, designed to secure the scanner to the user's wrist.

Setup

1. Charging the Scanner

Before initial use, fully charge your SocketScan S720. Connect the small end of the provided USB charging cable to the charging port on the scanner and the USB-A end to a compatible USB power adapter or computer USB port. The battery indicator light will show charging status.

2. Powering On/Off

3. Bluetooth Pairing

The SocketScan S720 connects wirelessly via Bluetooth. Follow these steps to pair it with your host device (e.g., smartphone, tablet, computer):

  1. Ensure the scanner is powered on.
  2. On your host device, navigate to the Bluetooth settings and ensure Bluetooth is enabled.
  3. The scanner should appear in the list of available devices, typically as "Socket S720" or similar. Select it to initiate pairing.
  4. Once paired, the Bluetooth indicator light on the scanner will turn solid blue, indicating a successful connection.

Note: For optimal performance and compatibility, it is recommended to use the Socket Mobile Companion App or SDK for advanced configuration and management.

Operating Instructions

1. Scanning Barcodes

The S720 is designed for easy and efficient barcode scanning:

  1. Point the scanner's window at the barcode you wish to scan.
  2. Press and hold the large scan button. A red aiming beam will appear.
  3. Center the aiming beam over the barcode.
  4. Upon a successful scan, the scanner will emit a beep, and the data will be transmitted to your connected host device.

The S720 supports both 1D and 2D barcodes, including popular formats like PDF417, QR Codes, and Data Matrix.

2. Indicator Lights

The scanner features several indicator lights to provide status information:

Maintenance

Proper maintenance ensures the longevity and optimal performance of your SocketScan S720:

Troubleshooting

If you encounter issues with your SocketScan S720, refer to the following common troubleshooting steps:

ProblemPossible CauseSolution
Scanner does not power on.Low or depleted battery.Charge the scanner using the provided USB cable.
Cannot pair via Bluetooth.Scanner not in pairing mode; Bluetooth off on host device; interference.Ensure scanner is in pairing mode. Check host device Bluetooth settings. Move closer to the host device.
Scanner not reading barcodes.Barcode damaged or poorly printed; incorrect aiming; scanner not configured for barcode type.Ensure barcode is clear. Aim the red beam directly over the barcode. Check scanner configuration via Socket Mobile tools.
Scanned data not appearing on host device.Bluetooth connection lost; host application not ready to receive input.Verify Bluetooth connection. Ensure cursor is in a text field on the host device.

Specifications

FeatureDetail
Model NumberCX3972-3029
Scanning Capability1D and 2D Barcodes (PDF417, QR Codes, Data Matrix, etc.)
ConnectivityBluetooth
Compatible DevicesDesktop, Laptop, Smartphone
Power SourceBattery Powered (1 Lithium Polymer battery required)
Product Dimensions19.69 x 19.69 x 11.02 inches
Item Weight8.3 ounces
ManufacturerSocket Mobile
First AvailableJuly 8, 2022

Warranty and Support

For detailed warranty information and technical support, please refer to the official Socket Mobile website or contact their customer service. Warranty terms and conditions may vary by region and purchase date.

Manufacturer: Socket Mobile

Website: www.socketmobile.com

Documents - Socket Mobile – CX3972-3029
[pdf]
SocketScan S720 Linear Barcode QR Scanner Great for everyday general purpose scanning the 2D barcode reader scans popular barcodes such as 417 Codes and Data Matrix It is  DS sep turbifycdn ty cdn barcodescannersdiscount |||
Native support in: Compatible with: Reads: 1D BARCODES, 2D BARCODES SocketScan S720 General-Purpos ... -125709 LED Safety: IEC/EN 62471 EXEMPT GROUP Product SKUs Scanner only CX3974-3031 - S720 Blue CX3972-3029 - S720 Black CX3980-3037 - S720 Green CX3976-3033 - S720 Red CX3982-3039 - S720 W...
lang:en score:19 filesize: 1.74 M page_count: 10 document date: 2025-07-08
[pdf] Documentation
Socket Mobile Global Trade Compliance s product classification chart EN Download Product Support Documentation global trade compliance sfvrsn 12304d2f 21 socketimagescdn azureedge net cdn docs default source |||
Global Compliance Matrix Product Number Socket Mobile Product Description Export Code Classificat ... 909 CX3871-2910 CX3880-2919 CX3873-2912 CX3878-2917 CX3966-3019 CX3967-3020 CX3968-3021 CX3969-3022 CX3972-3029 CX3973-3030 CX3974-3031 CX3975-3032 CX3976-3033 CX3977-3034 CX3978-3035 CX3979-3036 CX39...
lang:en score:10 filesize: 76.3 K page_count: 27 document date: 2022-08-02
[pdf]
Socket Mobile Global Trade Compliance s product classification chart global trade compliance socketimagescdn azureedge net cdn docs default source |||
Global Compliance Matrix Product Number Socket Mobile Product Description Export Code Classificat ... 758497120311 Yes 758497120328 No 758497121424 No 758497121431 No 758497121448 CX3969-3022 CX3972-3029 CX3973-3030 CX3974-3031 CX3975-3032 CX3976-3033 CX3977-3034 CX3978-3035 CX3979-3036 CX39...
lang:en score:10 filesize: 125.72 K page_count: 32 document date: 2024-04-01
[pdf] Documentation
Socket Mobile Global Trade Compliance s product classification chart EN Download Product Support Documentation global trade compliance sfvrsn 12304d2f 45 socketimagescdn azureedge net cdn docs default source |||
Global Compliance Matrix Product Number Socket Mobile Product Description Export Code Classificat ... 909 CX3871-2910 CX3880-2919 CX3873-2912 CX3878-2917 CX3966-3019 CX3967-3020 CX3968-3021 CX3969-3022 CX3972-3029 CX3973-3030 CX3974-3031 CX3975-3032 CX3976-3033 CX3977-3034 CX3978-3035 CX3979-3036 CX39...
lang:en score:9 filesize: 115.96 K page_count: 31 document date: 2023-08-01
[pdf] Documentation
Socket Mobile Global Trade Compliance s product classification chart EN Download Product Support Documentation global trade compliance sfvrsn 12304d2f 27 socketimagescdn azureedge net cdn docs default source |||
Global Compliance Matrix Socket Mobile, Inc. Product Number Socket Mobile Product Description Ex ... 909 CX3871-2910 CX3880-2919 CX3873-2912 CX3878-2917 CX3966-3019 CX3967-3020 CX3968-3021 CX3969-3022 CX3972-3029 CX3973-3030 CX3974-3031 CX3975-3032 CX3976-3033 CX3977-3034 CX3978-3035 CX3979-3036 CX39...
lang:en score:9 filesize: 83 K page_count: 28 document date: 2022-12-01
[pdf] Documentation
Socket Mobile Global Trade Compliance s product classification chart EN Download Product Support Documentation global trade compliance sfvrsn 12304d2f 39 socketimagescdn azureedge net cdn docs default source |||
Global Compliance Matrix Product Number Socket Mobile Product Description Export Code Classificat ... 758497120304 No 758497120311 Yes 758497120328 CX3966-3019 CX3967-3020 CX3968-3021 CX3969-3022 CX3972-3029 CX3973-3030 CX3974-3031 CX3975-3032 CX3976-3033 CX3977-3034 CX3978-3035 CX3979-3036 CX39...
lang:en score:9 filesize: 112.41 K page_count: 30 document date: 2023-05-01
[pdf] Documentation
Socket Mobile Global Trade Compliance s product classification chart EN Download Product Support Documentation global trade compliance sfvrsn 12304d2f 33 socketimagescdn azureedge net cdn docs default source |||
Global Compliance Matrix Product Number Socket Mobile Product Description Export Code Classificat ... 909 CX3871-2910 CX3880-2919 CX3873-2912 CX3878-2917 CX3966-3019 CX3967-3020 CX3968-3021 CX3969-3022 CX3972-3029 CX3973-3030 CX3974-3031 CX3975-3032 CX3976-3033 CX3977-3034 CX3978-3035 CX3979-3036 CX39...
lang:en score:9 filesize: 113.37 K page_count: 30 document date: 2023-02-06