1. Introduction
Welcome to your Lexie B2 OTC Hearing Aids Powered by Bose. These self-fitting, rechargeable hearing aids are designed for individuals with perceived mild to moderate hearing loss, offering advanced features like Bluetooth call capability for iOS users, app control for personalized settings, and noise reduction. This manual provides essential information for setup, operation, maintenance, and troubleshooting to ensure you get the most out of your device.
2. What's in the Box
- 2 x Lexie B2 Powered by Bose hearing aids (pair)
- Pre-fitted size 2 RIC wires
- 1 x Charging Case
- 1 x Charging Cable
- 1 x User Manual
- 1 x Quick Start Guide
- 3 x Pairs of Open Domes
- 3 x Pairs of Closed Domes
- 1 x Cleaning Brush
- 1 x Wire Sizing/Ear Measurement Tool
3. Setup
3.1. Initial Charging
Before first use, fully charge your Lexie B2 hearing aids using the provided charging case and cable. A full charge takes approximately 3 hours and provides up to 18 hours of use.
3.2. App Download and Pairing
Download the Lexie app from the App Store (iOS) or Google Play Store (Android). Follow the in-app instructions to pair your hearing aids via Bluetooth.
3.3. Selecting the Right Dome Size
The Lexie B2 hearing aids come with three different sizes of open and closed domes (Size 1, 2, and 3) to ensure a comfortable and effective fit. Size 1 is for small ear canals, Size 2 for medium, and Size 3 for large. Use the included ear measurement tool to determine your optimal size.
To change domes, gently pull the current dome off the end of the hearing aid. Select the new dome size and push it firmly onto the end until it clicks into place. Refer to the 'What's in the Box' section for an image of the domes and wire sizing tool.
3.4. Self-Tuning with the Lexie App
The Lexie app guides you through a self-tuning process to customize the hearing aids to your specific hearing needs. This process is clinically proven to provide audiologist-quality customization.
4. Operating Your Lexie B2 Hearing Aids
4.1. App Control Overview
The Lexie app is your primary interface for controlling and customizing your hearing aids. It allows you to adjust volume, treble, bass, focus settings, and save environment profiles.
4.2. Treble and Bass Settings
Adjust the treble and bass settings within the Lexie app to make voices and sounds more natural. Increase treble for brighter, crisper sounds, and adjust bass for richer, deeper tones.
4.3. Focus Modes
The Lexie app allows you to direct the sound focus of your hearing aids:
- Front: Ideal for conversations, especially in noisy environments, by focusing sound directly in front of you.
- Everywhere: Best for general listening, such as walking outdoors, by capturing sound from all directions.
4.4. Environment Settings
Save your preferred settings for specific locations or situations (e.g., a favorite restaurant, watching TV) as environment settings in the app. This allows for quick and effortless adjustments.
4.5. Phone Calls (iOS Users)
The Lexie B2 hearing aids support making and taking phone calls for users with iOS-compatible phones. Ensure your hearing aids are paired via Bluetooth to your iPhone.
5. Maintenance
5.1. Charging
Recharge your Lexie B2 hearing aids using the provided charging case. Place the hearing aids into their respective slots in the case. The charging indicators will illuminate. A full charge provides up to 18 hours of use.
5.2. Cleaning
Regularly clean your hearing aids to maintain optimal performance. Use the included cleaning brush to remove any wax or debris from the domes and hearing aid body. Refer to the 'What's in the Box' section for an image of the cleaning brush.
6. Troubleshooting
6.1. Common Issues and Solutions
- No Sound/Low Sound: Ensure hearing aids are charged. Check dome for blockages and clean if necessary. Verify volume settings in the Lexie app.
- Feedback/Whistling: Ensure domes are properly seated and the correct size for your ear canal. Adjust the fit. If issues persist, contact Lexie support.
- Difficulty Pairing: Ensure Bluetooth is enabled on your device. Restart your phone and hearing aids. Try re-pairing through the Lexie app.
- Short Battery Life: Ensure hearing aids are fully charged before use. Avoid extreme temperatures. If battery life significantly degrades, contact support.
- App Connectivity Issues: Close and reopen the Lexie app. Turn your phone's Bluetooth off and on. Ensure the app is updated to the latest version.
For further assistance, refer to the 'Warranty and Support' section.
7. Specifications
| Feature | Detail |
|---|---|
| Product Dimensions | 1.29 x 0.9 x 0.1 inches; 0.11 ounces |
| Item Model Number | Lexie B2 |
| Batteries | 2 Lithium Ion batteries required (included) |
| Date First Available | October 13, 2022 |
| Manufacturer | Novidan |
| ASIN | B0BJ5VBY94 |
| Brand | Lexie |
| Color | Light Gray |
| Material | Plastic |
| Style | Behind-the-Ear |
| Model Name | Lexie B2 |
| Rechargeable | Yes, up to 18 hours per charge |
| Connectivity | Bluetooth (for iOS calls) |
| Hearing Loss Suitability | Mild to Moderate |
| Noise Reduction | Yes |
| Self-Fitting | Yes, via Lexie app |
8. Warranty and Support
8.1. Warranty Information
The Lexie B2 hearing aids come with a 1-year warranty. Please retain your proof of purchase for warranty claims.
8.2. Customer Support
Lexie offers comprehensive customer support to assist you with any questions or issues:
- Lexie Experts: Real-time help available 6 days a week (Monday to Saturday, 9am to 8pm EST) via video or voice call.
- Phone: (800) 499-1336
- Email: sales@lexiehearing.com
- In-App Support: Access advice, support, and optimize your hearing aids directly through the Lexie app.
For more information, visit the official Lexie website or your purchase platform.
