Introduction
The UGREEN 240W USB C to USB C Cable is designed for high-speed charging and data transfer across a wide range of USB-C compatible devices. Featuring advanced PD3.1 technology and a durable construction, this cable ensures efficient and safe power delivery.
Image: UGREEN 240W USB C to USB C Cable, 3.3ft length.
Key Features:
- 240W Fast Charging: Supports Power Delivery 3.1 (PD3.1) for rapid charging of compatible devices, including laptops, tablets, and smartphones. Compatible with 240W, 140W, 100W, 60W, and 30W chargers.
- Broad Compatibility: Works with various USB-C devices such as MacBook Pro/Air, iPad Pro/Air/Mini, iPhone 15 series, Samsung Galaxy S24/S23 series, Dell XPS, Google Pixel, Nintendo Switch, and Steam Deck.
- Durable Construction: Constructed with tough nylon braided material, designed to withstand over 10,000 bending tests. Features a tangle-free design for easy storage and extended lifespan.
- Safe Charging: Equipped with an exclusive E-marker smart chip that intelligently matches the required current. Integrated 56KΩ resistors provide stable conduction and protect devices from potential electrical damage, including overcurrent and overvoltage.
- Data Transfer: Supports data transfer speeds of up to 480 Mbps.
Video: Overview of the UGREEN 240W USB C Cable, highlighting its features and capabilities.
Setup
Setting up your UGREEN 240W USB C to USB C Cable is straightforward. It is a plug-and-play device that requires no additional software or drivers.
- Identify Ports: Ensure both your charging adapter/power source and your device have compatible USB-C ports.
- Connect to Power Source: Insert one end of the UGREEN USB C cable into a compatible USB-C power adapter or power bank.
- Connect to Device: Insert the other end of the UGREEN USB C cable into the USB-C port of your device (e.g., laptop, smartphone, tablet).
- Verify Connection: Confirm that your device indicates it is charging or connected for data transfer.
Image: Demonstrates connecting the UGREEN USB C cable to a power bank and a smartphone for charging on the go.
Operating Instructions
Charging Your Device:
- Connect the cable between your USB-C power adapter (wall charger, car charger, power bank) and your USB-C enabled device.
- For optimal fast charging, ensure your power adapter supports Power Delivery (PD) and has a wattage output compatible with your device's charging requirements. This cable supports up to 240W.
- The E-marker chip in the cable will automatically negotiate the appropriate power level for safe and efficient charging.
Image: UGREEN USB C cable providing PD 3.1 fast charging to an iPhone 15 Pro.
Data Transfer:
- Connect one end of the cable to your computer's USB-C port and the other end to your device (e.g., smartphone, external hard drive).
- Your computer should recognize the connected device, allowing you to transfer files at speeds up to 480 Mbps.
Video Output (Limited):
- While this cable supports basic video output and monitor extension, its data transfer rate of 480 Mbps is suitable for standard display mirroring rather than high-resolution video streaming or advanced display functionalities. Ensure your device and display support video output over USB-C.
Image: UGREEN USB C cable facilitating data transfer and indicating video output capability.
Maintenance
Proper care will extend the life of your UGREEN USB C cable:
- Avoid Extreme Bends: While durable, avoid sharp or extreme bends, especially near the connectors, to prevent internal wire damage.
- Keep Clean: Regularly wipe the cable and connectors with a dry, soft cloth to remove dust and debris. Avoid using liquids or harsh chemicals.
- Store Properly: When not in use, coil the cable loosely and secure it with the included velcro strap or a cable tie. Avoid tangling or knotting.
- Handle with Care: Always pull from the connector head, not the cable itself, when unplugging from devices or power sources.
Image: Visual representation of the cable's robust design, capable of withstanding over 10,000 bending tests.
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Device not charging. | Loose connection, incompatible power source, faulty device port. | Ensure both ends of the cable are securely connected. Try a different power adapter or wall outlet. Test with another device to rule out a faulty port on your device. |
| Slow charging speed. | Power adapter does not support fast charging, device limitation, background apps. | Use a Power Delivery (PD) compatible charger with sufficient wattage (e.g., 60W, 100W, 140W, 240W). Close unnecessary background applications on your device. |
| No data transfer. | Loose connection, incorrect device settings, driver issues. | Check cable connections. Ensure your device is set to 'File Transfer' mode (if applicable). Try connecting to a different USB-C port on your computer. Update computer drivers if necessary. |
| Cable appears damaged. | Physical stress, improper handling. | Discontinue use immediately to prevent potential damage to devices. Contact UGREEN support for warranty information. |
Specifications
| Feature | Detail |
|---|---|
| Brand | UGREEN |
| Model Name | UGREEN 240W USB C to USB C Cable |
| Model Number | 15311 (UG-US535-15311) |
| Connector Type | USB Type C (Male-to-Male) |
| Cable Type | USB C to USB C |
| Wattage | 240 Watts (Max) |
| Maximum Current | 5 A |
| Maximum Voltage | 20 Volts DC |
| Data Transfer Rate | 480 Megabits per second |
| Cable Length | 1 meter (3.3 feet) |
| Outer Material | Nylon Braided |
| Special Feature | 240W Fast Charge, Nylon Braid, Aluminum Case, E-marker Smart Chip |
| Color | Black |
| Item Weight | 40 g |
Warranty Information
UGREEN products are manufactured to high quality standards and come with a limited warranty from the date of purchase. The specific warranty period may vary by region and product type. Please retain your proof of purchase for warranty claims.
This product is typically covered by a 30-day return policy for refund or replacement through the retailer. For detailed warranty terms and conditions, please refer to the official UGREEN website or contact customer support.
Customer Support
If you encounter any issues or have questions regarding your UGREEN 240W USB C to USB C Cable, please refer to the following resources:
- UGREEN Official Website: Visit www.ugreen.com for product information, FAQs, and support contact details.
- Retailer Support: For purchase-related inquiries, contact the customer service of the retailer where you purchased the product.
- Email Support: Check the UGREEN website for their dedicated customer support email address.
Please have your product model number (15311) and proof of purchase ready when contacting support.
