PETEMPO Automatic Pet Feeder

1. Product Overview

The PETEMPO Automatic Pet Feeder is a smart solution designed to provide scheduled and controlled meals for your cats and dogs. With its 5-liter capacity, app control, and patented clog-free design, it ensures your pets receive fresh food consistently, even when you're away. The feeder supports both single and dual bowl setups and features adjustable height for comfortable eating.

Image: The PETEMPO Automatic Pet Feeder, showcasing its main unit, dual stainless steel bowls, and the accompanying mobile application for smart control.

2. What's in the Box

• PETEMPO Automatic Pet Feeder Main Unit
• Stainless Steel Food Bowls (x2)
• Bowl Stand / Support Legs
• Power Adapter
• USB-DC Power Cable
• Desiccant Bags (for food freshness)
• Instruction Manual (this document)

3. Setup Guide

3.1 Assembly

1. Attach the bowl stand and support legs to the main feeder unit.
2. Place the two stainless steel bowls into the designated slots on the stand.
3. Open the top lid of the feeder and insert a desiccant bag into its compartment to maintain food freshness.
4. Fill the food reservoir with dry pet food (kibble size 3-18mm recommended).
5. Close the lid securely, ensuring it clicks into place to maintain the freshness seal.

Image: Illustration of the feeder's pest-proof and moisture-proof features, including the rubber ring sealing and the desiccant pack compartment.

3.2 Power Connection

• Connect the USB-DC power cable to the feeder and plug the power adapter into a standard electrical outlet.
• For backup power during outages or for portability, install D batteries (not included) in the battery compartment located at the bottom of the unit.

3.3 App Download and WiFi Connection

1. Download the 'TUYA' app from your smartphone's app store (available for Android and iOS).
2. Open the app and follow the on-screen instructions to add your PETEMPO feeder. Ensure your smartphone is connected to a 2.4GHz WiFi network, as the feeder is compatible only with this frequency.
3. Once connected, you can program and monitor feeding schedules remotely.

Image: The mobile app interface, demonstrating the ease of setting up feeding schedules and controlling the feeder remotely.

4. Operating Instructions

4.1 Scheduling Meals via App

• Use the TUYA app to set up to 10 meals per day.
• For each meal, you can specify 1 to 60 servings, with each serving being approximately 10g.
• The scheduled feeding will continue to operate even if the WiFi connection is temporarily interrupted.

Image: A detailed view of the app's scheduling interface, allowing users to customize meal times and portion sizes.

4.2 Manual Feeding

• To manually dispense food, ensure the control panel is unlocked.
• Press the manual feed button on the feeder's control panel to dispense a single serving.

4.3 Control Panel Lock Function

• The feeder features an auto-lock panel to prevent accidental changes by pets or children.
• To lock or unlock the control panel, press and hold the designated lock/unlock button for 3 seconds. The panel will also auto-lock if no operation is detected for 60 seconds.

Image: The auto-lock panel feature, designed to prevent pets from accidentally dispensing food or altering settings.

4.4 Dual Bowl Dispensing

• The feeder is designed to dispense food evenly into two stainless steel bowls, ideal for multi-pet households.
• The patented clog-free design ensures smooth food delivery, preventing blockages.

Image: Two cats comfortably eating from the spacious dual stainless steel bowls, demonstrating the feeder's multi-pet functionality.

4.5 Adjustable Height

• The feeder's bowls can be adjusted to two different heights (4.6cm and 9.9cm) to reduce stress on your pet's joints and spine, promoting healthier eating posture.

Image: Visual representation of the feeder's adjustable height feature, illustrating how it can be set to accommodate different pet sizes for ergonomic feeding.

5. Maintenance

5.1 Cleaning

• The stainless steel bowls are detachable and should be hand washed regularly with mild soap and water.
• Wipe the main unit with a damp cloth. Do not submerge the main unit in water.

5.2 Desiccant Bag Replacement

• Replace the desiccant bag periodically (e.g., monthly) to ensure optimal food freshness and moisture control. Extra desiccant bags are typically included with the product.

6. Troubleshooting

6.1 Feeder Not Connecting to WiFi

• Ensure your home WiFi network is 2.4GHz. The feeder does not support 5GHz networks.
• Check that the feeder is within range of your WiFi router.
• Restart your router and the feeder, then attempt to reconnect via the TUYA app.

6.2 Food Not Dispensing / Jamming

• Verify that the food reservoir is not empty.
• Check for any large kibble pieces or foreign objects obstructing the dispenser mechanism. The feeder's patented design significantly reduces food jam, but occasional checks are recommended.
• Ensure the kibble size is within the recommended range (3-18mm).

Image: An internal view of the feeder's mechanism, highlighting the clog-free design that ensures smooth kibble delivery.

6.3 Control Panel Unresponsive

• Ensure the control panel is unlocked. Press and hold the lock/unlock button for 3 seconds to toggle its state.
• Check power supply. If using batteries, ensure they are not depleted.

7. Specifications

8. Warranty and Support

Specific warranty details for the PETEMPO Automatic Pet Feeder were not provided in the product information. For any warranty-related inquiries or technical support, please contact PETEMPO customer service directly through their official website or the contact information provided in your product packaging.

Extended protection plans may be available for purchase separately to provide additional coverage beyond the manufacturer's standard warranty.