BILITOK TOK-989
User Manual: Zero Gravity Full Body Massage Chair Recliner
Model: TOK-989
Brand: BILITOK
Introduction
This manual provides essential information for the safe and effective operation, setup, and maintenance of your BILITOK Zero Gravity Full Body Massage Chair Recliner. Please read this manual thoroughly before use to ensure proper functionality and longevity of your product.
The BILITOK massage chair is designed to offer a comprehensive and relaxing massage experience with advanced features such as Zero Gravity recline, full-body air compression, targeted roller massage, heat therapy, and an intuitive smart touchscreen control. Its space-saving design and premium faux leather finish make it a valuable addition to any home.
Safety Information
To prevent injury or damage to the product, please adhere to the following safety guidelines:
- The maximum weight capacity for this massage chair is 380 pounds. Do not exceed this limit.
- Ensure proper assembly of all components before initial use to guarantee stability and safety.
- Consult a physician before using the massage chair if you have any pre-existing medical conditions, are pregnant, or have a pacemaker.
- Do not use the chair if the power cord is damaged. Contact customer support for assistance.
- Keep children and pets away from the chair during operation to prevent accidents.
- Avoid using the chair in wet or excessively humid environments to prevent electrical hazards.
- Do not insert any objects into the chair's openings.
- Unplug the chair from the power outlet when not in use or before cleaning.
Setup
Your massage chair is delivered in two boxes for easier handling. Assembly is designed to be straightforward, but it is recommended to have two people for the process due to the size and weight of the components.
Unpacking and Placement
Carefully remove all components from the packaging. Verify that all parts listed in the packing list are present. Choose a suitable location for your massage chair, ensuring there is sufficient space for assembly and full recline. The chair requires a minimum doorway size of 35 inches for transport into your desired room.

Image: Diagram illustrating the dimensions of the massage chair in upright and reclined positions, along with the recommended minimum doorway width for delivery and placement.
Assembly
The internal structure of the chair is designed for clear and simple assembly. Follow the detailed assembly instructions provided in the separate assembly guide included with your purchase. Ensure all connections are secure before plugging in the chair.
Operating Instructions
Familiarize yourself with the smart touchscreen control panel to fully utilize the chair's features.
Powering On and Off
Locate the power button on the smart touchscreen control panel. Press once to power on the chair. To power off, press and hold the power button until the chair shuts down.

Image: A close-up view of the smart touchscreen control panel, showing various buttons and a digital display for massage settings.
Zero Gravity Function
The advanced Zero Gravity technology reclines the chair to a position where your feet are elevated above your heart. This posture is designed to reduce spinal pressure, improve blood circulation, and create a sensation of weightlessness for deeper relaxation.
To activate, press the "Zero Gravity" button on the control panel. The chair will automatically adjust to one of the preset Zero Gravity positions: Initial, Comfort, or Deep. You can cycle through these positions by pressing the button again.

Image: Illustration demonstrating the three stages of Zero Gravity recline: Initial, Comfort, and Deep, showing how the chair adjusts to elevate the user's legs.

Image: A person relaxing in the massage chair in a fully reclined Zero Gravity position, highlighting the space-saving design.
Full Body Massage
The chair provides a comprehensive massage experience through a combination of fixed rollers, air compression, and heat therapy.
Roller Massage
Eight fixed rollers are strategically placed to target your neck, back, and waist, providing a deep and customized massage.

Image: A diagram illustrating the placement of 8 massage rollers within the chair, indicating their target areas: neck, back, waist, hips, and legs.
Air Compression Massage
Multiple airbags located in the shoulders, arms, and legs deliver a soothing full-body air compression massage, helping to relieve muscle tension and promote relaxation.

Image: An internal view of the massage chair highlighting the full-body airbags and the waist heating elements, with text indicating their function.
Heat Therapy
Built-in heating functions in the waist and leg areas activate within approximately 3 minutes. This gentle warmth helps to promote blood circulation and further relieve muscle soreness.
Smart Touchscreen Control
The intuitive smart touchscreen allows for effortless control over your massage experience. Easily switch between massage modes and adjust settings to your preference.
- Select from 5 preset automatic massage modes.
- Adjust massage intensity and speed for rollers and air compression.
- Control the Zero Gravity recline and other chair positions.
- Activate specific massage areas (e.g., shoulder, arm, leg, foot).
Video: An official product video demonstrating the various massage procedures and the Zero Gravity design of the BILITOK massage chair, including how to use the smart touchscreen control panel.
Foot Roller Massage
The retractable footrest is equipped with a foot roller massage function, providing deep and soothing relief to your feet. The footrest can extend to accommodate users of different heights.

Image: A detailed view of the foot roller massage mechanism and the leg retraction feature, showing how the footrest extends up to 5 inches.
Bluetooth Audio Player
Enhance your relaxation by connecting your smartphone or other Bluetooth-enabled device to the chair's built-in audio player. Enjoy your favorite music or podcasts during your massage session.

Image: An illustration of the 2-in-1 phone holder, which rotates 360 degrees, and the wireless Bluetooth connectivity feature for playing music.
Maintenance
Proper maintenance will help prolong the life and performance of your massage chair.
Cleaning
To clean the faux leather surface, wipe it gently with a soft, damp cloth. Avoid using harsh chemicals, abrasive cleaners, or solvents, as these can damage the material. Ensure the chair is unplugged before cleaning.
Storage
When not in use for extended periods, store the chair in a dry, cool place away from direct sunlight and extreme temperatures. Cover the chair to protect it from dust.
Troubleshooting
If you encounter any issues with your massage chair, please refer to the following common solutions:
- Chair not powering on: Ensure the power cord is securely plugged into both the chair and a working electrical outlet. Check the main power switch on the chair.
- Massage rollers not moving: Verify that a massage program is selected and the chair is not in standby mode. Adjust settings via the touchscreen.
- No heat: Confirm the heating function is activated on the control panel. Allow a few minutes for the heating elements to warm up.
- Bluetooth not connecting: Ensure Bluetooth is enabled on your device and the chair. Try restarting both devices and re-pairing.
- Unusual noises: Minor operational noises from motors and air pumps are normal. If you hear loud or persistent unusual noises, discontinue use and contact customer support.
For issues not listed here, or if troubleshooting steps do not resolve the problem, please contact BILITOK customer support for further assistance.
Specifications
| Feature | Detail |
|---|---|
| Brand | BILITOK |
| Model Name | TOK-989 |
| Color | Brown |
| Product Dimensions (D x W x H) | 53.2"D x 28.8"W x 39.4"H |
| Maximum Weight Recommendation | 380 Pounds |
| Material | Faux Leather, Foam |
| Special Features | Zero Gravity, Heat Therapy, Bluetooth Speaker, Air Compression Massage, Foot Roller, Touch Screen, Space-Saving Design |
| Power Source | Corded Electric |
| UPC | 730243965858 |
Warranty and Support
This product comes with a standard manufacturer's warranty. For specific warranty details, including coverage period and terms, please refer to the documentation included with your purchase or contact BILITOK customer support directly.
For any inquiries, technical assistance, or warranty claims, please contact BILITOK-Store customer service. Contact information can typically be found on the product packaging or the brand's official website.
You may also consider purchasing extended protection plans for additional coverage and peace of mind:
- 2-Year Protection Plan
- 3-Year Protection Plan
- Complete Protect (monthly subscription option)
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