1. Introduction
The Fanvil i64 is a middle-level video door phone designed for secure access control and visitor monitoring. It integrates advanced features such as a numeric keypad, high-definition video, and multiple door opening methods, making it suitable for various indoor and outdoor environments.
Key Features:
- Compatible with SIP and ONVIF protocols for broad system integration.
- Multiple door opening methods: password, RFID/IC cards, NFC, indoor switch, remote DTMF, and timed open door.
- Durable aluminum alloy design with an illuminated numeric keypad.
- Built-in TF card slot (up to 128GB) for image storage.
- HD voice quality for clear communication.
- Integrated 3 short-in detect ports and 2 short-out control ports for external device integration.
- Night Vision capability for low-light conditions.
- IP66 waterproof rating for outdoor use.
2. Package Contents
Verify that all items are present in the package:
- Fanvil i64 Video Door Phone Unit
- Mounting Bracket
- Mounting Screws and Anchors
- Wiring Connectors
- Quick Installation Guide (if applicable)
3. Product Overview
Familiarize yourself with the components of the Fanvil i64 Video Door Phone.
Front View

Image: Front view of the Fanvil i64, showing the camera, speaker, microphone, and numeric keypad.
Side View

Image: Side profile of the Fanvil i64, highlighting its slim design and mounting points.
Back View

Image: Back view of the Fanvil i64, showing mounting holes, model number, and a warning label regarding cable usage.
Illuminated Keypad

Image: Front view of the Fanvil i64 with its numeric keypad illuminated, indicating readiness for use in low light.
4. Setup and Installation
4.1 Mounting
The Fanvil i64 is designed for wall-mount installation. Ensure the mounting surface is stable and can support the device's weight. Use the provided mounting bracket as a template to mark drilling locations. Secure the bracket to the wall using the appropriate screws and anchors. Attach the i64 unit to the mounted bracket.
4.2 Wiring and Connectivity
The i64 supports Power over Ethernet (PoE) for simplified installation, providing both power and data connectivity through a single Ethernet cable. Connect a standard Ethernet cable from your PoE-enabled network switch or PoE injector to the Ethernet port on the back of the i64. The device also supports Wi-Fi connectivity for wireless network integration, which can be configured post-installation.
4.3 Initial Configuration
After physical installation and power-up, the i64 can be configured via its web interface. Access the device's IP address through a web browser on a computer connected to the same network. Log in using the default credentials (refer to the quick installation guide for default username and password). Configure SIP and ONVIF protocols, network settings, user accounts, and access control parameters as required for your system.
5. Operating Instructions
5.1 Door Access Methods
The Fanvil i64 offers multiple ways to grant access:
- Password: Enter a pre-configured password on the numeric keypad.
- RFID/IC Cards: Present a registered RFID or IC card to the card reader area.
- NFC: Use an NFC-enabled device (e.g., smartphone) configured for access.
- Indoor Switch: Activate an internal switch connected to the i64 to open the door.
- Remote DTMF: Send a Dual-Tone Multi-Frequency signal from a connected phone system during a call.
- Timed Open Door: Configure specific time schedules for automatic door unlocking.
5.2 Communication
When a visitor presses the call button, the i64 initiates a video call to the configured indoor monitor or smartphone application. Users can engage in two-way audio and one-way video communication (from i64 to monitor/app) to identify the visitor before granting access.
5.3 Night Vision
The i64 is equipped with infrared night vision, allowing clear video capture even in complete darkness. The device automatically switches to night vision mode when ambient light levels are low.
5.4 Image and Video Storage
Insert a TF card (up to 128GB, not included) into the designated slot for local storage of images and video recordings. This feature allows for reviewing visitor logs and events directly from the device's storage.
6. Maintenance
To ensure optimal performance and longevity of your Fanvil i64 Video Door Phone, follow these maintenance guidelines:
- Cleaning: Regularly wipe the device's exterior with a soft, damp cloth. Avoid abrasive cleaners or solvents that could damage the finish or electronic components.
- Firmware Updates: Periodically check the Fanvil official website for firmware updates. Keeping the firmware updated ensures access to the latest features, security patches, and performance improvements.
- Environmental Protection: While the i64 has an IP66 rating, avoid direct exposure to extreme weather conditions or prolonged submersion in water.
- Cable Inspection: Periodically inspect all connected cables for signs of wear or damage. Replace any damaged cables immediately to prevent connectivity issues.
7. Troubleshooting
This section addresses common issues you might encounter with the Fanvil i64.
Common Issues and Solutions:
- No Power:
Solution: Verify the Ethernet cable is securely connected and that the PoE switch or injector is functioning correctly. Check power source for the PoE device. - No Video/Audio During Call:
Solution: Check network connectivity. Ensure SIP and ONVIF settings are correctly configured in the device's web interface. Verify the indoor monitor or app is properly registered and online. - Door Not Opening:
Solution: Confirm the access code or RFID/IC card is correctly registered. Check wiring to the electronic lock. Ensure the door release mechanism is functioning. Review access control settings in the web interface. - Keypad Not Responding:
Solution: Clean the keypad surface. If the issue persists, a device restart may be necessary. If the keypad is completely unresponsive, contact support. - Poor Night Vision Quality:
Solution: Ensure the camera lens is clean and free from obstructions. Verify there are no strong light sources directly interfering with the infrared sensors.
8. Technical Specifications
| Feature | Specification |
|---|---|
| Brand | Fanvil |
| Model Name | i64 |
| Connectivity Technology | Wireless, Ethernet (PoE) |
| Special Feature | Night Vision |
| Indoor/Outdoor Usage | Indoor, Outdoor |
| Compatible Devices | Smartphone, Indoor Monitors |
| Mount Type | Wall Mount |
| Enclosure Material | Aluminum |
| Waterproof Rating | IP66 |
| Photo Sensor Resolution | 2 MP |
| Control Method | App, Remote, Touch (Keypad) |
| Connectivity Protocol | Ethernet, SIP, ONVIF |
| Wireless Technology | Wi-Fi |
| Video Capture Resolution | 1080p |
| Night Vision | Night Color (Infrared) |
| Item Dimensions | 9 x 5 x 3 inches |
| Item Weight | 1 Pound |
| Power Source | Corded Electric (PoE) |
| Wattage | 2.5 watts |
| TF Card Slot | Max 128GB (for image storage) |
9. Warranty Information
The Fanvil i64 Video Door Phone is covered by a manufacturer's warranty. For detailed information regarding warranty terms, duration, and claim procedures, please refer to the warranty card included with your product or visit the official Fanvil website. Keep your purchase receipt as proof of purchase for warranty services.
10. Customer Support
For technical assistance, troubleshooting, or further inquiries regarding your Fanvil i64 Video Door Phone, please contact Fanvil customer support through their official website or the contact information provided in your product documentation. Ensure you have your product model number and any relevant purchase details ready when contacting support.





