1. Introduction
This manual provides detailed instructions for the installation, operation, and maintenance of the Fanvil i63 Video Door Phone. The Fanvil i63 is a robust video door phone designed for access control, intercom, and security protection, integrating seamlessly with SIP and ONVIF protocols. It features an aluminum alloy design, five speed-dial buttons, and high protection levels suitable for various outdoor environments.
2. Product Overview
The Fanvil i63 Video Door Phone combines advanced communication and security features in a durable unit.

Figure 1: Fanvil i63 Front Panel
This image displays the front panel of the Fanvil i63 Video Door Phone. At the top, a camera lens is visible, flanked by an infrared sensor and light sensor. Below the camera are five illuminated speed-dial buttons, each with a bell icon, allowing for quick calls. A speaker grille is located below the buttons, and at the bottom, a 'CARD' indicator signifies the RFID/NFC card reader area. The device features a robust aluminum alloy casing.
Key Features:
- High protection level: IP66 (waterproof, dustproof) and IK07 (anti-collision).
- Wide operating temperature range: -40ºC to 70ºC.
- Aluminum alloy design with 5 speed-dial buttons.
- Built-in 2 Megapixel wide-angle camera (120º H, 60º V) with infrared night vision.
- Multiple access control methods: RFID/IC cards, NFC, indoor switch, remote DTMF, timed open door.
- Compatible with SIP and ONVIF protocols.
- Integrated tamper switch for unauthorized opening detection.
- Built-in 3 short-in detect ports and 2 short-out control ports for integration with other security devices.
- TF card slot (up to 128GB) for image storage.
- HD voice quality with built-in 2.5W speaker and Acoustic Echo Canceller.
3. Package Contents
Verify that all items are present in the package:
- Fanvil i63 Video Door Phone Unit
- Mounting accessories (screws, anchors)
- Quick Installation Guide (if applicable)
- RFID/IC cards (if included with specific models)
4. Setup
This section outlines the general steps for setting up your Fanvil i63 Video Door Phone. Professional installation is recommended.
4.1 Mounting
- Choose a suitable outdoor location for mounting, ensuring clear camera view and accessibility for users.
- Use the provided mounting template (if available) to mark drilling points on the wall.
- Drill holes and insert anchors.
- Securely attach the mounting bracket or the device directly to the wall using the provided screws.
4.2 Wiring and Connections
The Fanvil i63 supports Power over Ethernet (PoE) for simplified installation.
- Network Connection: Connect an Ethernet cable from a PoE-enabled switch or injector to the LAN port on the i63. If PoE is not used, connect a standard Ethernet cable and provide power via a separate power adapter (not included, check specifications for voltage).
- External Devices: Connect external security devices such as door strikes, exit buttons, or alarm sensors to the short-in detect ports and short-out control ports as required by your system design. Refer to the detailed wiring diagram in the full technical manual for specific connections.
- TF Card Installation: If local image storage is desired, insert a TF card (up to 128GB) into the designated slot.
4.3 Initial Configuration
- Once powered on and connected to the network, the device will obtain an IP address (via DHCP by default).
- Access the device's web interface by entering its IP address into a web browser.
- Log in using the default administrator credentials (refer to the full technical manual for default username and password).
- Configure SIP account details for intercom functionality and ONVIF settings for video surveillance integration.
- Set up speed-dial button destinations, access control parameters (RFID/NFC cards, DTMF codes), and other system settings.
5. Operating Instructions
5.1 Making Calls
To initiate an audio/video call:
- Press one of the five speed-dial buttons. The device will automatically dial the pre-configured extension or number.
- The integrated 2 Megapixel camera will transmit video to the receiving indoor station or softphone.
5.2 Access Control
The Fanvil i63 supports various methods for granting access:
- RFID/IC Card: Present a pre-registered RFID or IC card to the 'CARD' reading area at the bottom of the device. Upon successful verification, the door will unlock.
- NFC: For compatible devices, use NFC to gain access by tapping the device near the 'CARD' reading area.
- Indoor Switch: An authorized indoor switch connected to the i63 can be used to remotely unlock the door.
- Remote DTMF: During an active call, the receiving party can enter a specific DTMF code on their phone to remotely unlock the door.
- Timed Open Door: The system can be configured to automatically unlock the door during specific time schedules.
5.3 Night Vision
The built-in infrared night vision feature automatically activates in low-light conditions, ensuring clear video surveillance even in darkness.
6. Maintenance
Regular maintenance ensures optimal performance and longevity of your Fanvil i63 Video Door Phone.
- Cleaning: Periodically wipe the device's surface and camera lens with a soft, damp cloth. Avoid abrasive cleaners or solvents.
- Firmware Updates: Check the Fanvil official website regularly for firmware updates to ensure your device has the latest features and security enhancements.
- TF Card Management: If using a TF card for image storage, periodically review and manage stored data to prevent the card from becoming full. Back up important recordings as needed.
- Tamper Switch: The integrated tamper switch detects unauthorized opening of the device. Ensure this feature is properly configured in the system settings to trigger alerts if tampering occurs.
7. Troubleshooting
This section addresses common issues you might encounter with the Fanvil i63.
7.1 No Power/Device Not Turning On
- Check PoE Connection: Ensure the Ethernet cable is securely connected and the PoE switch/injector is functioning correctly.
- External Power Supply: If not using PoE, verify that the external power adapter (if used) is connected and providing the correct voltage.
7.2 No Network Connectivity
- Cable Check: Ensure the Ethernet cable is properly connected to both the i63 and the network switch/router.
- Network Settings: Verify IP address, subnet mask, gateway, and DNS settings in the device's web interface. Ensure DHCP is working or static IP is correctly configured.
- Ping Test: From a computer on the same network, try to ping the i63's IP address.
7.3 Call Issues (No Audio/Video, Cannot Connect)
- SIP Registration: Check the SIP registration status in the device's web interface. Ensure the SIP server address, username, and password are correct.
- Network Firewall: Verify that no firewall rules are blocking SIP or RTP (audio/video) traffic.
- Indoor Station/Softphone: Ensure the receiving device is properly configured and online.
7.4 Access Control Not Working
- Card Registration: Ensure RFID/IC cards are properly registered in the device's access control settings.
- Wiring: Check the wiring to the door strike or other access control mechanisms.
- DTMF Code: Verify the correct DTMF code is being used for remote unlocking.
For more complex issues, consult the full technical manual or contact Fanvil technical support.
8. Specifications
| Feature | Specification |
|---|---|
| Model | i63 |
| Dimensions (L x W x H) | 9 x 5 x 3 inches (228.6 x 127 x 76.2 mm) |
| Item Weight | 1.32 pounds (600 Grams) |
| Material | Aluminum Alloy (Metal) |
| Protection Level | IP66 (Waterproof, Dustproof), IK07 (Anti-collision) |
| Operating Temperature | -40ºC to 70ºC |
| Camera | 2 Megapixel, Wide-angle (120º H, 60º V), Infrared Night Vision |
| Speaker | 2.5W, Acoustic Echo Canceller |
| Storage | TF Card Slot (supports up to 128GB) |
| Interfaces | 3 Short-in Detect Ports, 2 Short-out Control Ports |
| Protocols | SIP, ONVIF |
| Power Source | PoE (Power over Ethernet) or Corded Electric (adapter not included) |
| Dialer Type | Single Keypad (5 speed-dial buttons) |
9. Warranty and Support
For warranty information, technical assistance, or further inquiries regarding your Fanvil i63 Video Door Phone, please contact Fanvil customer service or visit the official Fanvil website. Keep your purchase receipt as proof of purchase for warranty claims.





