Rraycom ACT397W

Rraycom 2K Wireless Outdoor Security Camera User Manual

Model: ACT397W | Brand: Rraycom

1. Introduction

This manual provides detailed instructions for the installation, operation, and maintenance of your Rraycom 2K Wireless Outdoor Security Camera (Model ACT397W). Designed for comprehensive home security, this camera offers 2K Ultra HD resolution, advanced AI motion detection, clear night vision, and robust weatherproofing. Please read this manual thoroughly before using the product to ensure optimal performance and safety.

Two Rraycom 2K Wireless Outdoor Security Cameras

Figure 1: Rraycom 2K Wireless Outdoor Security Cameras (2-pack)

2. What's in the Box

Please check the contents of your package to ensure all items are present:

3. Setup Guide

The Rraycom security camera is designed for easy installation, typically taking only a few minutes. It can be mounted on a wall or placed on a flat surface.

3.1 Installation Steps

  1. Choose a Location: Select an optimal location for your camera. For outdoor use, ensure it has a clear line of sight to the area you wish to monitor and is within range of your 2.4G Wi-Fi network.
  2. Mounting:
    • For wall mounting, use the provided holder and screws to securely attach the camera to a desired surface.
    • For tabletop placement, attach the camera to the holder and position it on a stable, flat surface.
    Hands installing a Rraycom security camera on a wall with a screwdriver

    Figure 2: Easy installation of the camera on a wall.

  3. Power Connection: Connect the camera to a power source using the provided power cord. The camera operates on 5 Volts (DC).
  4. App Download & Pairing:
    • Download the Meshare app on your smartphone.
    • Follow the in-app instructions to pair your camera with your 2.4G Wi-Fi network. Ensure your Wi-Fi network is 2.4GHz, as the camera does not support 5GHz networks.
    • Scan the QR code located on the camera if prompted by the app for quick pairing.

3.2 Setup Video Guide

Watch this official video for a visual guide on setting up your Rraycom 2K Wifi Camera for Home Security:

Video 1: Rraycom 2K Wifi Camera for Home Security - Setup and Features Overview. This video demonstrates the ease of installation and highlights key features of the camera.

4. Operating Instructions

Once your Rraycom security camera is set up, you can begin utilizing its advanced features for comprehensive surveillance.

4.1 2K Ultra HD & Night Vision

The camera provides crisp 2K resolution for detailed images. Its advanced night vision system allows for clear monitoring up to 66 feet even in complete darkness, ensuring 24/7 protection.

Comparison of 2K and 1080p video quality from a security camera, showing clearer details in 2K

Figure 3: Visual comparison demonstrating the clarity of 2K resolution versus 1080p.

4.2 AI Smart Motion Detection

Equipped with AI Smart Motion Detection, the camera accurately identifies people, vehicles, and animals, significantly reducing false alarms. You will receive instant alerts through the Meshare app when movement is detected.

Screenshots showing AI detection of people, animals, and vehicles, with checkmarks for detected categories

Figure 4: AI Smart Motion Detection distinguishing between people, animals, and vehicles.

4.3 24/7 Continuous Recording & Cloud Storage

The camera supports 24/7 continuous recording. Enjoy a full month of free 7-day loop cloud storage, providing flexible options to save and review footage anytime, anywhere without hidden fees.

Smartphone screen showing 24/7 continuous recording timeline and cloud playback options

Figure 5: Interface showing 24/7 continuous recording and cloud storage access.

4.4 Voice Control Integration

The outdoor wireless camera supports Amazon Alexa and Google Assistant, offering hands-free voice control. Simply use voice commands to view live video feeds on compatible smart displays.

An Amazon Echo Show displaying a live camera feed, with a Rraycom camera nearby

Figure 6: Using Alexa to view the camera feed on a smart display.

5. Maintenance

To ensure the longevity and optimal performance of your Rraycom security camera, follow these simple maintenance guidelines:

6. Troubleshooting

If you encounter issues with your Rraycom security camera, please refer to the following common problems and solutions:

ProblemPossible CauseSolution
Camera not connecting to Wi-FiIncorrect Wi-Fi band (5GHz not supported); weak signal; incorrect password.Ensure your router is broadcasting a 2.4GHz Wi-Fi signal. Move the camera closer to the router. Double-check your Wi-Fi password. Restart both the camera and router.
QR code not scanning/pairingPoor lighting; dirty lens; incorrect distance from phone.Ensure adequate lighting. Clean the camera lens. Adjust the distance between your phone and the camera's QR code. Try resetting the camera.
False motion detection alertsSensitive settings; environmental factors (e.g., moving branches).Adjust the motion detection sensitivity in the Meshare app. Utilize the customized activity zones feature to focus detection on specific areas and exclude irrelevant ones.
Poor image quality or lines on screenDirty lens; hardware malfunction; poor network connection.Clean the camera lens. Ensure a stable Wi-Fi connection. If the problem persists, contact customer support.
Night vision not workingInfrared lights obstructed; automatic mode not activating.Ensure nothing is blocking the infrared lights on the camera. Check the night vision settings in the app to ensure it's set to automatic or enabled.

7. Specifications

Detailed technical specifications for the Rraycom 2K Wireless Outdoor Security Camera (Model ACT397W):

FeatureDetail
Model NumberACT397W
Video Capture Resolution2K (3 MP Effective Still Resolution)
Connectivity TechnologyWireless (2.4G Wi-Fi)
Power SourceCorded Electric (5 Volts DC)
Night Vision RangeUp to 66 Feet
Water Resistance LevelIP66 Waterproof
Controller TypeAmazon Alexa, Google Assistant
AI DetectionPerson, Vehicle, Animal
Viewing Angle130° Wide-Angle
StorageCloud Storage (30-day free trial of 7-day loop)
Mounting TypeWall Mount
MaterialAcrylonitrile Butadiene Styrene (ABS)
Item Dimensions (L x W x H)2.5 x 2 x 2 inches
Item Weight16 ounces (1 pound)

8. Warranty & Support

For any product-related inquiries, technical assistance, or warranty claims, please contact Rraycom customer support. Refer to the contact information provided on the product packaging or the official Rraycom website.

Manufacturer: Rraycom

Seller: ShouShi Trading

Please retain your proof of purchase for warranty purposes.

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