Gtheos Captain 300 Wireless Gaming Headset User Manual

Introduction

This manual provides detailed instructions for the Gtheos Captain 300 Wireless Gaming Headset. Please read this manual thoroughly before using the product to ensure proper operation and to maximize your gaming and audio experience.

Image: The Gtheos Captain 300 Wireless Gaming Headset, showing the headphones, detachable microphone, USB wireless dongle, and 3.5mm audio cable.

Package Contents

Verify that all items are present in the package:

• 1 x Captain 300 Gaming Headset (Black with Blue Light)
• 1 x Detachable Noise-cancelling Microphone
• 1 x Type-C Charging Cable
• 1 x USB Wireless Transmitter (Dongle)
• 1 x 3.5mm Audio Cable
• 1 x User Manual

Product Overview

Familiarize yourself with the components of your Gtheos Captain 300 headset.

Image: An exploded diagram illustrating the internal components of the headset, including the ear cushion, integrated head beam design, game lights, ring transducer, neodymium magnet, and PET shockproof protector.

• Ear Cushions: Soft, breathable memory-protein material for comfort.
• Integrated Head Beam: Adjustable headband for various head shapes.
• Game Lights: Integrated lighting effects on the earcups.
• 50mm Drivers: For high-quality stereo sound.
• Detachable Microphone: Omni-directional with noise cancellation.
• USB-C Charging Port: For recharging the internal battery.
• 3.5mm Audio Jack: For wired connections.
• Volume Control: Integrated on the earcup.
• Microphone Mute Button: To toggle microphone functionality.

Setup Instructions

1. Charging the Headset

Before first use, fully charge the headset. Connect the supplied Type-C charging cable to the headset's charging port and the other end to a USB power source (e.g., computer USB port, USB wall adapter). The headset will fully recharge in approximately 3 hours.

Image: The headset displaying battery life information, indicating 35-40 hours of gaming time, a battery voice alert below 3%, 15-20 hours with lighting mode on, and a 3-hour charging time.

2. Attaching the Microphone

Insert the detachable omni-directional microphone into the designated port on the left earcup until it clicks into place. Ensure it is securely connected for proper voice communication.

Image: A person wearing the Gtheos Captain 300 headset, highlighting the omni-directional noise-cancelling microphone positioned near the mouth.

3. Connection Modes

The Gtheos Captain 300 supports three connection modes:

Image: A visual representation of the three connection modes: 2.4GHz Wireless Mode, Bluetooth Mode, and 3.5mm Wired Mode, along with their compatible devices and latency information.

3.1. 2.4GHz USB Wireless Mode

This mode offers low latency (≤20ms) and is suitable for PS4, PS5, Laptops, Mac, and PC. It provides an accessible connection up to 49 feet in an unobstructed space.

1. Insert the USB wireless transmitter (dongle) into an available USB port on your device (PS4/PS5, PC, Mac, Laptop).
2. Power on the headset. It should automatically pair with the USB dongle.
3. On your device, ensure the audio output is set to the 'Gtheos Captain 300' or 'USB Headset'.

Note:

• External microphone functionality is not available on Nintendo Switch due to compatibility issues with the console model in 2.4GHz mode.
• This mode does not support Xbox consoles.

Image: The Gtheos Captain 300 headset positioned near a PlayStation 5 console with the USB dongle inserted, illustrating a stable, low-latency wireless connection.

3.2. Bluetooth 5.3 Mode

This mode is for phones, tablets, and laptops/pads. It offers a wireless range of up to 10 meters.

1. Power on the headset and activate Bluetooth pairing mode (refer to the operating instructions for specific steps).
2. On your phone, tablet, or laptop, search for Bluetooth devices and select 'Gtheos Captain 300' to pair.

Note:

• Bluetooth function does not directly support PS4/PS5 consoles, PC, or Mac without an additional USB Bluetooth adapter (not included).
• This mode does not support Xbox consoles.

3.3. 3.5mm Wired Jack Mode

This mode provides a direct wired connection with 0ms delay, suitable for PS4/PS5 controllers, Nintendo Switch, and Xbox Series controllers.

1. Connect one end of the 3.5mm audio cable to the headset's 3.5mm jack.
2. Connect the other end to the 3.5mm audio port on your controller or device.

Note:

• When using a 3.5mm audio cable to connect an Xbox controller, an adapter (not included) may be required. Audio cables alone are not directly compatible with all Xbox controllers.

Operating Instructions

Power On/Off

Press and hold the power button on the headset for approximately 3 seconds to power it on or off. An indicator light will confirm the status.

Volume Control

Use the volume roller or buttons located on the earcup to adjust the audio output level.

Microphone Mute/Unmute

Press the microphone button on the earcup to mute or unmute the microphone. Ensure the microphone is unmuted for voice communication.

Lighting Effects

The headset features cool blue lighting effects. These lights consume battery power. To extend battery life (up to 35-40 hours), you can turn off the lighting effect. With the lighting effect turned on, battery life is approximately 15-20 hours.

Maintenance

Cleaning

To clean your headset, use a soft, dry cloth. Do not use abrasive cleaners, solvents, or harsh chemicals. For ear cushions, gently wipe with a slightly damp cloth if necessary, and allow to air dry completely before use.

Storage

Store the headset in a cool, dry place away from direct sunlight and extreme temperatures. When not in use for extended periods, ensure the headset is fully charged before storage to preserve battery health.

Troubleshooting

• No Sound/Low Volume:
  • Ensure the headset is powered on and properly connected (2.4GHz dongle, Bluetooth, or 3.5mm cable).
  • Check the volume level on both the headset and your connected device.
  • Verify that the correct audio output device is selected in your device's sound settings.
• Microphone Not Working:
  • Ensure the microphone is securely attached and not muted (check the microphone button).
  • For Nintendo Switch in 2.4GHz mode, the external microphone is not supported.
  • Check your device's privacy settings to ensure microphone access is granted to applications.
  • For Xbox controllers with a 3.5mm cable, an adapter (not included) might be necessary.
• Connectivity Issues (2.4GHz Wireless):
  • Ensure the USB dongle is firmly inserted into a working USB port.
  • Move closer to the USB dongle to rule out range issues.
  • Avoid interference from other 2.4GHz devices.
• Bluetooth Pairing Failure:
  • Ensure the headset is in Bluetooth pairing mode.
  • Disable and re-enable Bluetooth on your device.
  • Forget previously paired devices on your phone/tablet and try pairing again.
• Echoing with Multiple Headsets:
  • If using two Gtheos Captain 300 headsets in the same room, adjust microphone sensitivity settings on your console/PC to reduce echo.
  • Consider muting your partner in party chat if the issue persists.

Specifications

Image: The Gtheos Captain 300 headset on a stand, illustrating its dimensions: 7.68 inches (width), 3.74 inches (depth), and 7.87 inches (height), with an item weight of 12.8 ounces.

Warranty and Support

Warranty Information

Please refer to the warranty card included with your product for specific warranty terms and conditions. Gtheos provides professional support for its products.

Customer Support

If you encounter any issues or have questions regarding your Gtheos Captain 300 headset, please contact Gtheos customer support through the retailer where you purchased the product or visit the official Gtheos website for assistance.