Goal Zero Sherpa 100AC Portable Power Bank User Manual

Introduction

This manual provides essential instructions for the safe and efficient use of your Goal Zero Sherpa 100AC Portable Power Bank. Please read this manual thoroughly before operating the device and retain it for future reference.

The Sherpa 100AC is a versatile portable power solution designed to charge a wide range of electronic devices, from smartphones and tablets to laptops and other AC-powered equipment. It features a 100W AC inverter, 100W USB-C Power Delivery, and 15W wireless charging capabilities, all within a durable, travel-friendly design.

Product Overview

The Goal Zero Sherpa 100AC is engineered for reliability and performance. Key features include:

Integrated 100W AC Inverter: Provides a standard wall outlet for powering larger devices.
High-Speed USB-C Power Delivery: Offers up to 100W output for rapid charging of compatible laptops and devices.
15W Wireless Charging: Conveniently charge compatible smartphones without cables.
Durable Construction: Features a rugged aluminum unibody design for enhanced longevity.
Informative Display: A color LCD screen shows real-time power input/output and battery status.
Solar Charging Capability: Can be recharged using compatible Goal Zero solar panels (sold separately).

Image: The Goal Zero Sherpa 100AC portable power bank, showcasing its sleek design and integrated display.

Diagram of Sherpa 100AC ports and features

Image: Detailed diagram highlighting the various ports and features of the Sherpa 100AC, including USB-C, USB-A, AC outlet, wireless charging pad, and display.

Setup

Before first use, it is recommended to fully charge your Sherpa 100AC.

Charging the Sherpa 100AC

The Sherpa 100AC can be charged via a USB-C charger or a compatible Goal Zero solar panel.

Via USB-C: Connect a 65W USB-C Power Delivery charger (not included) to the USB-C input port. A full charge typically takes approximately 2 hours.
Via Solar Panel: Connect a compatible Goal Zero solar panel (e.g., Nomad 50, not included) to the 8mm solar input port on the back of the Sherpa 100AC. Charging time varies based on solar panel wattage and sunlight conditions. For faster charging, multiple solar panels can be chained together.

Diagram showing how to charge Sherpa 100AC via USB-C or solar panel

Image: Illustration demonstrating the two primary methods for recharging the Sherpa 100AC: using a USB-C wall charger or a Goal Zero solar panel.

Sherpa 100AC connected to a Goal Zero Nomad solar panel outdoors

Image: The Sherpa 100AC connected to a Goal Zero Nomad solar panel in an outdoor setting, illustrating its solar charging capability.

Operating Instructions

The Sherpa 100AC offers multiple output options for charging various devices.

Using USB-C Ports

The Sherpa 100AC features two USB-C ports. The top USB-C port provides up to 60W input/output, while the bottom USB-C port offers up to 100W output. Connect your USB-C compatible devices (laptops, tablets, smartphones) using appropriate cables.

Using USB-A Ports

Two USB-A ports are available for charging smaller devices such as smartphones, smartwatches, or other USB-powered accessories. Use standard USB-A cables for connection.

Wireless Charging

Place your Qi-compatible device (e.g., smartphone) on the designated wireless charging pad on the top surface of the Sherpa 100AC. Ensure the device is centered for optimal charging. The Sherpa 100AC supports up to 15W wireless charging.

Smartphone wirelessly charging on Sherpa 100AC

Image: A smartphone being wirelessly charged on the Sherpa 100AC, demonstrating the convenience of cable-free power.

Using the AC Outlet

The integrated 100W AC inverter allows you to power small AC appliances or charge devices requiring a standard wall outlet. Simply plug your device into the AC port. The AC inverter has a 150W surge capability.

Person using Sherpa 100AC to power a laptop outdoors

Image: A user operating a laptop while connected to the Sherpa 100AC in an outdoor setting, highlighting its portability and AC output capability.

Infographic showing devices Sherpa 100AC can power

Image: An infographic illustrating the approximate number of recharges the Sherpa 100AC can provide for various devices, including smartphones, tablets, laptops, and POV cameras.

Maintenance

Storage: Store the Sherpa 100AC in a cool, dry place away from direct sunlight and extreme temperatures. For long-term storage, ensure the battery is charged to approximately 50-80% and recharge every 3-6 months to maintain battery health.
Cleaning: Use a soft, dry cloth to clean the exterior of the device. Avoid using abrasive cleaners or solvents.
Temperature: Operate the device within its recommended temperature range (typically 0-40°C or 32-104°F) to ensure optimal performance and battery longevity.

Troubleshooting

Device Not Charging:
- Ensure the Sherpa 100AC is sufficiently charged.
- Verify that the charging cable is securely connected to both the Sherpa and the device.
- Check if the device requires more power than the Sherpa 100AC can provide (e.g., AC output limit of 100W).
- For wireless charging, ensure the device is Qi-compatible and correctly positioned on the charging pad.
Sherpa 100AC Not Recharging:
- Confirm the USB-C charger or solar panel is functioning correctly.
- Ensure all connections are secure.
- If using solar, verify the solar panel is in direct sunlight and unobstructed.
Display Not Working:
- Press the display button to activate the screen.
- If the issue persists, contact customer support.

Specifications

Feature	Detail
Model Number	22200
Battery Capacity	25600 mAh (95 Wh)
Product Dimensions	7.69 x 5.49 x 1.02 inches
Item Weight	2.1 pounds
USB-C Input/Output (Top)	60W (5-20V, up to 3.0A)
USB-C Output (Bottom)	100W (5-20V, up to 5.0A)
USB-A Output	2x USB-A ports
Wireless Charging	Up to 15W
AC Output	100W (150W surge)
Solar Input	60W (8mm port)
Special Features	Fast Charging, Wireless Charging

Image: The physical dimensions of the Sherpa 100AC, showing its length, width, and thickness.

Warranty and Support

The Goal Zero Sherpa 100AC is backed by a 2-year warranty. For technical assistance, troubleshooting, or warranty claims, please contact Goal Zero customer support. You can find contact information on the official Goal Zero website.

Goal Zero is committed to providing outstanding customer service and support for its products.

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