Fellow Stagg EKG Pro Electric Gooseneck Kettle User Manual

1. Introduction

Welcome to the instruction manual for your new Fellow Stagg EKG Pro Electric Gooseneck Kettle. This kettle is engineered for precision and control, offering features such as to-the-degree temperature control, scheduling, a built-in brew timer, and a precision gooseneck spout for optimal pour-over brewing. Please read this manual thoroughly before initial use to ensure safe and efficient operation.

2. Setup

1. Unpacking: Carefully remove all components from the packaging. Ensure all parts are present: kettle, base, and lid.
2. Initial Cleaning: Before first use, wash the inside of the kettle and the lid with warm, soapy water. Rinse thoroughly and dry. Do not immerse the base in water.
3. Placement: Place the kettle base on a flat, stable, and dry surface near a power outlet.
4. Filling the Kettle: Remove the lid and fill the kettle with fresh, cold water. Do not fill above the 'MAX' fill line indicated inside the kettle.
5. Power Connection: Plug the power cord into a grounded electrical outlet.

3. Operating Instructions

The Stagg EKG Pro offers intuitive controls for a customized brewing experience.

• To-the-Degree Temperature Control: Use the control knob on the base to select your desired water temperature, ranging from 104°F to 212°F (40°C to 100°C). The high-resolution LCD screen will display the current and target temperatures.
• Hold Mode: Activate the 'Hold' function to maintain your desired temperature for up to 60 minutes. This ensures your water is ready when you are.
• Scheduling: Utilize the scheduling feature to program your kettle to begin heating at a specific time, aligning with your daily routine.
• Built-in Brew Stopwatch: For pour-over coffee enthusiasts, the integrated Brew Stopwatch helps you track your pour-over or steep time, providing total control over the brewing process.
• Precision Pouring: The gooseneck spout is specifically designed for a slow, controlled pour, which is crucial for even saturation and balanced extraction in pour-over coffee and tea. The ergonomic handle provides a comfortable grip for precise pouring.
• Guide Mode: Select from preset temperatures optimized for various coffee styles and tea types, ensuring every cup tastes its best.
• WiFi Firmware Updates: Keep your kettle updated with the latest features and improvements by connecting to the EKG Updater app via WiFi.

Official Product Videos

4. Maintenance

• Cleaning Mineral Deposits: On a regular basis, remove any mineral deposits that may develop as stains on the bottom of the kettle. This is a natural process for all electric water kettles.
• Product Care: The Stagg EKG Pro is not dishwasher safe. Always hand wash the kettle and lid. Do not immerse the electrical base in water.

5. Troubleshooting

If you encounter any issues with your Stagg EKG Pro kettle, please consider the following:

• Kettle Not Heating/Display Issues: Ensure the kettle is properly seated on its base and the power cord is securely plugged into a functional outlet. If the display shows an error or no activity, try unplugging and re-plugging the unit.
• Temperature Inaccuracy/Boiling Issues: If the kettle is not reaching or maintaining the set temperature accurately, or if it boils excessively, ensure the kettle is filled above the minimum fill line and below the maximum fill line. Mineral buildup can affect performance; refer to the 'Maintenance' section for cleaning instructions.
• Lid Sticking: If the lid is difficult to remove, allow the kettle to cool completely before attempting to remove it.
• Further Assistance: For persistent issues or technical support, please contact Fellow customer service.

6. Specifications

7. Warranty & Support

The Stagg EKG Pro comes with a 2-year limited warranty. You can receive an additional year of warranty coverage by registering your product at register.fellowproducts.com (US only and registration is free).

For customer support, please visit the Fellow Store on Amazon or contact the manufacturer directly.