Introduction
This manual provides essential information for the safe and efficient operation, assembly, maintenance, and troubleshooting of your VONROC 20V Telescopic Chainsaw, model CS504DC. Please read these instructions carefully before using the product and keep them for future reference.
Safety Instructions
Always prioritize safety when operating power tools. Failure to follow safety instructions can result in serious injury or property damage.
General Safety Guidelines:
- Wear appropriate personal protective equipment (PPE), including safety glasses, gloves, hearing protection, and sturdy footwear.
- Ensure the work area is clear of bystanders, children, and pets.
- Inspect the chainsaw for damage before each use. Do not operate if damaged.
- Keep hands and feet away from the cutting chain.
- Do not operate the chainsaw in wet conditions or near flammable liquids or gases.
- Always maintain a firm grip with both hands on the tool.
- Disconnect the battery before performing any adjustments, cleaning, or maintenance.
Product Overview
Familiarize yourself with the components of your VONROC Telescopic Chainsaw.

Image 1: The VONROC Telescopic Chainsaw, showing the main unit, telescopic pole, battery, and charger. This image provides a complete view of the product components.

Image 2: A detailed view of the chainsaw head, highlighting the chain, bar, and VONROC branding. This shows the cutting mechanism.

Image 3: A close-up of the ergonomic handle and the battery compartment, showing the 20V 2.0Ah battery attached. This illustrates the power source connection.
Key Components:
- Chainsaw Head: Contains the motor, chain, and guide bar.
- Telescopic Pole: Allows for extension to reach higher branches.
- Handle: Ergonomic grip for control.
- Battery Compartment: For inserting the 20V battery.
- Oil Tank: For automatic chain lubrication.
- Shoulder Strap: For comfortable operation and weight distribution.
Setup and Assembly
Follow these steps to assemble and prepare your telescopic chainsaw for use.
1. Attaching the Chainsaw Head to the Pole:
- Align the chainsaw head with the top end of the telescopic pole.
- Securely fasten the head using the provided locking mechanism or screws, ensuring it is firmly attached and does not wobble.
2. Installing the Battery:
- Ensure the battery is fully charged using the VONROC quick charger.
- Slide the charged 20V battery into the battery compartment at the base of the pole until it clicks into place.
- To remove, press the release button and slide the battery out.
3. Filling the Oil Tank:
- Locate the oil tank cap on the chainsaw head.
- Unscrew the cap and fill the tank with appropriate chain lubricant oil. Do not overfill.
- Securely replace the cap. The chainsaw features self-lubrication.
4. Adjusting the Telescopic Pole:

Image 4: An illustration demonstrating the telescopic pole's adjustable length, ranging from 200 cm to 260 cm, allowing users to extend the reach for high branches.
- Loosen the locking collar(s) on the telescopic pole.
- Extend the pole to the desired length (up to 260 cm).
- Tighten the locking collar(s) firmly to secure the pole at the chosen length.
5. Attaching the Shoulder Strap:
- Attach the shoulder strap to the designated attachment points on the pole.
- Adjust the strap length for comfortable and balanced operation, distributing the tool's weight.
Operating Instructions
Before operating, ensure all safety precautions are understood and followed.
Starting the Chainsaw:
- Ensure the battery is inserted and fully charged.
- Press and hold the safety lock-off button.
- Squeeze the trigger switch to start the chain. Release the safety button once the chain is running.
- To stop, release the trigger switch.
Cutting Techniques:

Image 5: A user demonstrating the VONROC telescopic chainsaw in action, pruning a high branch from a tree while standing safely on the ground. This illustrates proper usage.
- Maintain Balance: Always stand on a stable surface and maintain good footing. Use the shoulder strap for better control.
- Branch Support: When cutting branches, ensure they are supported to prevent them from falling unexpectedly or pinching the chain.
- Cutting Angle: The angled head allows for versatile cutting. Position the chainsaw head to achieve the most effective and safest cutting angle for the branch.
- Avoid Kickback: Be aware of the kickback zone at the tip of the guide bar. Avoid cutting with this area.
- Two-Stage Cut: For larger branches, make an undercut first (about 1/3 of the way through) to prevent bark stripping, then complete the cut from the top.
- Overhead Work: Be cautious of falling debris. Never cut directly overhead.

Image 6: A diagram illustrating the adjustable head angle of the chainsaw, allowing for flexible positioning to cut branches at various orientations. This highlights a key feature for usability.
Maintenance
Regular maintenance ensures optimal performance and extends the lifespan of your chainsaw.
General Maintenance:
- Cleaning: After each use, remove the battery and clean the chainsaw head, guide bar, and chain with a brush and damp cloth. Remove any sawdust or debris.
- Chain Lubrication: The chainsaw has a self-lubricating system. Regularly check the oil level in the tank and refill with appropriate chain oil as needed.
- Chain Sharpening: A dull chain reduces cutting efficiency and increases kickback risk. Sharpen the chain regularly or replace it when necessary. Refer to the chain manufacturer's instructions for sharpening.
- Chain Tension: Check chain tension before each use. The chain should be snug but still able to be pulled freely around the guide bar by hand. Adjust as per instructions in the full manual.
- Guide Bar Maintenance: Flip the guide bar periodically to ensure even wear. Clean the guide bar groove to remove debris.
Storage:
- Remove the battery before storing.
- Clean the tool thoroughly.
- Store the chainsaw in a dry, secure place, out of reach of children and away from direct sunlight or extreme temperatures.
- Use the chain cover to protect the chain and prevent accidental contact.
Troubleshooting
This section addresses common issues you might encounter with your chainsaw.
| Problem | Possible Cause | Solution |
|---|---|---|
| Chainsaw does not start. | Battery not charged or improperly inserted. Safety lock-off not engaged. | Ensure battery is fully charged and correctly inserted. Press safety lock-off button before squeezing trigger. |
| Chain not cutting efficiently. | Dull chain. Incorrect chain tension. | Sharpen or replace the chain. Adjust chain tension. |
| Excessive smoke or overheating. | Lack of chain lubrication. Dull chain. Overloading the motor. | Check and refill chain oil. Sharpen chain. Avoid forcing the cut; let the saw do the work. |
| Chain comes off the guide bar. | Loose chain tension. Worn guide bar or chain. | Adjust chain tension. Inspect guide bar and chain for wear and replace if necessary. |
If you encounter problems not listed here or if solutions do not resolve the issue, please contact VONROC customer support.
Specifications
Technical details for the VONROC Telescopic Chainsaw Model CS504DC.
| Feature | Specification |
|---|---|
| Model Number | CS504DC |
| Voltage | 20V |
| Blade Length | 200 mm |
| Maximum Extension | 260 cm |
| Weight (without battery) | 2.5 kg |
| Self-lubricating | Yes |
| Power Source | Battery Powered |
| Horsepower | 400 Watts |
Warranty and Support
VONROC products are manufactured to high-quality standards. For information regarding warranty terms and conditions, or for technical support, please refer to the warranty card included with your product or visit the official VONROC website.
For customer service inquiries, please contact your retailer or VONROC directly.





