DIHOOM Wireless Surveillance Camera System User Manual

1. Introduction

This manual provides detailed instructions for the installation, operation, and maintenance of your DIHOOM Wireless Surveillance Camera System. This system includes an 8-channel Network Video Recorder (NVR) with a built-in 10-inch LCD monitor and four 3MP WiFi cameras, designed for comprehensive home or business security. Please read this manual thoroughly before using the product to ensure proper setup and functionality.

2. Safety Information

• Ensure all power connections are secure and meet the specified voltage requirements.
• Do not expose the NVR or cameras to extreme temperatures, humidity, or direct water unless specified for outdoor use.
• Avoid placing the NVR in areas with poor ventilation.
• Handle the hard drive with care to prevent data loss.
• Keep the system away from strong electromagnetic fields.
• Only use power adapters provided by DIHOOM.

3. Package Contents

Verify that all items listed below are included in your package:

• 1x 10-inch LCD Monitor NVR
• 4x Wireless 3MP Cameras
• 1x NVR Power Adapter
• 4x Camera Power Adapters
• 1x USB Mouse
• 1x LAN Cable
• Mounting Screws and Anti-Theft Stickers
• 1x Quick User Guide
• 1x Full User Manual (this document)
• 1x 1TB HDD (pre-installed or separate, depending on package)

Image 3.1: Overview of all components included in the DIHOOM Wireless Surveillance System package, showing the 10-inch NVR monitor, four wireless cameras, power adapters, USB mouse, LAN cable, mounting hardware, and a 1TB HDD.

4. Product Overview

The DIHOOM Wireless Surveillance Camera System features a compact NVR with an integrated 10-inch IPS display for clear viewing and recording. The system supports up to 8 channels, allowing for expansion beyond the included four cameras. The cameras are 3MP, providing high-resolution video, and are equipped with features like two-way audio, night vision, and motion detection.

Image 4.1: The DIHOOM 10-inch all-in-one monitor NVR, highlighting its IPS display and HDMI connectivity, designed for a wide 178-degree viewing angle.

5. Setup

5.1 Initial NVR Setup

1. Connect Power: Plug the NVR power adapter into the NVR and then into a power outlet.
2. Connect Mouse: Plug the USB mouse into one of the USB ports on the NVR.
3. Power On: The NVR will automatically power on and display the boot screen.
4. Initial Configuration: Follow the on-screen prompts to set up language, time zone, and create a password for the system.

5.2 Camera Installation

1. Choose Location: Select suitable locations for your cameras, ensuring they have a clear field of view and are within range of the NVR's wireless signal. Consider areas that require monitoring, such as entry points or outdoor spaces.
2. Mount Cameras: Use the provided screws and mounting hardware to securely attach each camera to a wall or ceiling. Adjust the camera angle as needed.
3. Connect Power: Plug each camera's power adapter into the camera and then into a power outlet.

5.3 Camera Pairing (Auto-Pairing)

The DIHOOM system features auto-pairing. The NVR and cameras are typically pre-paired at the factory. Once both the NVR and cameras are powered on, the cameras should automatically connect to the NVR and display video on the monitor.

Image 5.1: Illustration of the auto-pairing functionality, showing a camera wirelessly connected to the NVR monitor, indicating a simple plug-and-play setup for 2.4GHz transmission.

If a camera does not connect, right-click on the NVR screen, go to 'Video Manage' or 'Channel Setup', and select 'Wireless Add' or 'Pairing' to manually add the camera. Ensure the camera is powered on and close to the NVR during the pairing process.

5.4 Hard Drive Installation (If not pre-installed)

If your NVR did not come with a pre-installed hard drive, follow these steps:

1. Power Off NVR: Disconnect the NVR from power.
2. Open NVR Casing: Carefully open the NVR casing (refer to specific model instructions for screw locations).
3. Connect HDD: Connect the SATA power and data cables from the NVR to the hard drive.
4. Secure HDD: Mount the hard drive securely within the NVR casing using the provided screws.
5. Close Casing: Reattach the NVR casing.
6. Format HDD: Power on the NVR. Navigate to 'System Setup' > 'HDD Manage' and format the newly installed hard drive. This prepares it for recording.

6. Operating Instructions

6.1 NVR Interface Navigation

Use the included USB mouse to navigate the NVR interface. Right-click anywhere on the screen to access the main menu.

6.2 Live View

Upon startup, the NVR will display the live view from all connected cameras. You can switch between single-camera view and multi-camera grid view using the icons at the bottom of the screen.

6.3 Recording Settings

Access 'Record Setup' from the main menu to configure recording modes:

• Continuous Recording: Records 24/7.
• Motion Detection Recording: Records only when motion is detected. You can set detection zones and sensitivity.
• Scheduled Recording: Records during specific time periods.

6.4 Playback

From the main menu, select 'Playback'. Choose the date and camera channel to review recorded footage. The timeline will show recorded events, often color-coded by recording type (e.g., continuous, motion).

6.5 Two-Way Audio

Each camera is equipped with a microphone and speaker for two-way audio communication. In live view or via the mobile app, select the camera and use the microphone icon to speak through the camera's speaker. The camera's microphone will capture audio from its surroundings.

Image 6.1: Depiction of the two-way audio function, showing a user communicating through the mobile app with someone near the camera.

6.6 Night Vision and Spotlight

The cameras feature infrared (IR) LEDs for black and white night vision and integrated spotlights for color night vision. The system automatically switches to night vision in low-light conditions. You can configure spotlight behavior (on/off, motion-activated) in the camera settings.

Image 6.2: Illustration of the camera's spotlight illuminating an area at night, enabling color night vision. Options for spotlight activation are shown.

6.7 Remote Access (Mobile App / PC Software)

To access your system remotely:

1. Download App: Download the free 'XMEye Pro' app from your mobile device's app store.
2. Register Account: Create an account within the app.
3. Add Device: Add your NVR by scanning the QR code (found in NVR's 'System Info') or manually entering the device ID.
4. PC Software: For PC access, install the VMS software from the DIHOOM support website and follow similar steps to add your device.

6.8 Face Detection and Facial Recognition

The system supports intelligent face detection and facial recognition features. When enabled, the system can detect human faces and provide quick playback of face-related clips, enhancing event review efficiency.

Image 6.3: Screenshot illustrating the face detection and facial recognition interface, showing detected faces and options for quick playback of associated video clips.

7. Maintenance

7.1 Cleaning

• Cameras: Gently wipe camera lenses with a soft, dry cloth to remove dust and smudges. Do not use harsh chemicals.
• NVR: Keep the NVR's vents clear of dust to ensure proper airflow and prevent overheating. Wipe the screen and casing with a soft, damp cloth.

7.2 Firmware Updates

Periodically check the DIHOOM official website for firmware updates. Updates can improve system performance, add new features, or fix bugs. Follow the provided instructions carefully when performing firmware updates to avoid damaging the device.

7.3 Storage Management

The system supports H.265+ compression to maximize storage efficiency. When the hard drive is full, the system will automatically overwrite the oldest recordings (loop recording). You can back up important footage to a USB drive or through the mobile app before it is overwritten.

8. Troubleshooting

• No Video Display:
  • Check if the NVR and cameras are powered on.
  • Ensure cameras are paired with the NVR. Re-pair if necessary.
  • Verify camera power adapters are functioning correctly.
• Poor Video Quality:
  • Check for obstructions on the camera lens.
  • Ensure cameras are within optimal range of the NVR for strong wireless signal.
  • Clean the camera lens.
• No Recording:
  • Verify that a hard drive is installed and formatted.
  • Check recording schedules and settings.
  • Ensure the hard drive is not full (though loop recording should prevent this from stopping recording entirely).
• Remote Access Issues:
  • Ensure the NVR is connected to the internet via the LAN cable.
  • Check your router's internet connection.
  • Verify the device ID or QR code is correctly entered in the app.

9. Specifications

Image 9.1: Comparison showing the clarity of 2K resolution versus 1080P, highlighting the system's capability for clear color night vision.

10. Warranty and Support

DIHOOM provides professional lifetime support for this product. For warranty information, please refer to the warranty card included in your package or visit the official DIHOOM website. If you encounter any issues or require assistance, please contact DIHOOM customer support via email or through the Amazon platform where the product was purchased. Our support team will assist you promptly.

Contact Information:

• Email: Refer to DIHOOM official website or product packaging.
• Online Support: Via Amazon messaging system.