1. Introduction
Thank you for choosing the Orient Electric Primus 3L Instant Water Heater. This manual provides essential information for the safe and efficient installation, operation, and maintenance of your new appliance. Please read these instructions carefully before use and retain them for future reference.
This instant water heater is designed to provide quick hot water for your daily needs, featuring a high-strength polymer body and advanced safety mechanisms.
2. Important Safety Instructions
WARNING: Failure to follow these safety instructions could result in electric shock, fire, property damage, or personal injury.
- Ensure the water heater is installed by a qualified technician in accordance with local regulations and this manual.
- Do not operate the water heater if it is damaged, has a frayed cord, or is not functioning correctly.
- Always disconnect power before performing any maintenance, cleaning, or repairs.
- The appliance must be properly earthed.
- Do not block the pressure release valve. Regular checks of the pressure release valve are recommended.
- This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety.
- Keep children away from the appliance during operation.
- Do not immerse the appliance in water or other liquids.
- Ensure the water heater is filled with water before switching on the power supply.

Image: The Orient Electric Primus 3L Instant Water Heater, illustrating its design for utmost safety, including the pressure release valve and anti-siphon hole.

Image: A diagram illustrating the 5-level safety shield of the Orient Electric Primus water heater, highlighting features like primary and secondary overheat protection, pressure release safety valve, fireproof body and wire, and shockproof body.
3. Product Overview and Components
The Orient Electric Primus 3L Instant Water Heater is designed for efficiency and durability. Key components include:
- High-Grade Stainless-Steel Tank: Ensures longer tank lifespan.
- Nickel Coated Heavy Copper Heating Element: Provides good corrosion resistance and extended life.
- High Strength Polymer Body: Offers shock-proof and splash-proof protection.
- Pressure Release Valve (PRV): A critical safety feature to release excess pressure.
- Anti-Siphon Valve: Prevents backflow of water.
- Neon Indicator: Displays power and heating status.
Included in the Box:
- 1 unit water heater
- 1 unit user manual
- Fasteners for installation

Image: Front view of the Orient Electric Primus 3L Instant Water Heater, showcasing its sleek design and the Orient Electric logo.

Image: The Orient Electric Primus 3L water heater highlighting its heavy copper heating element for quick and powerful heating.
4. Setup and Installation
Proper installation is crucial for the safe and efficient operation of your water heater. It is highly recommended that installation be performed by a certified plumber or electrician.
4.1 Pre-Installation Checks
- Verify that the mounting surface is strong enough to support the weight of the water heater when full (approx. 3 kg + 3 liters of water).
- Ensure adequate space around the unit for maintenance and air circulation.
- Confirm that the electrical supply matches the appliance's requirements (230 Volts, 3000 Watts).
- Ensure a stable water supply with appropriate pressure (up to 8 bar).
4.2 Mounting the Water Heater
The Orient Electric Primus is designed for hanging mount installation.
- Select a suitable vertical wall location, away from direct splashes and within reach of water and power connections.
- Use the provided fasteners to securely mount the water heater to the wall. Refer to the mounting template (if provided) for accurate hole placement.
- Ensure the unit is level after mounting.

Image: Dimensions of the Orient Electric Primus 3L water heater, showing a height of 36.5 cm, width of 23 cm, and depth of 21 cm, useful for planning installation space.
4.3 Water Connections
- Connect the cold water inlet pipe to the blue marked inlet on the bottom of the water heater.
- Connect the hot water outlet pipe to the red marked outlet on the bottom of the water heater.
- Use appropriate plumbing fittings and ensure all connections are watertight.
- Open the main water supply valve and allow the water heater to fill completely. Open a hot water tap in your sink to release air from the system until water flows steadily.

Image: The Orient Electric Primus 3L Instant Water Heater showing the cold water inlet (blue) and hot water outlet (red) connections at the bottom of the unit.
4.4 Electrical Connection
- Ensure the power supply is switched off at the main circuit breaker before making any electrical connections.
- Connect the water heater to a dedicated, properly earthed electrical outlet. The unit comes with a moulded 3-pin plug for better load efficiency.
- Do not use extension cords or adapters.
5. Operating Instructions
5.1 First Use
- After installation and ensuring the tank is full of water, switch on the main power supply to the water heater.
- The neon indicator will illuminate, indicating that the unit is powered on and heating.
- Wait a few minutes for the water to heat up. Instant water heaters provide hot water quickly, typically within seconds to a minute.
5.2 Normal Operation
- Simply turn on the hot water tap to receive hot water. The heater will activate automatically when water flows through it.
- The neon indicator will show when the heating element is active.
- To stop hot water flow, turn off the hot water tap.

Image: The Orient Electric Primus 3L Instant Water Heater showing the neon indicator for power and heating status, making it easy to monitor operation.
6. Maintenance
Regular maintenance helps ensure the longevity and efficient performance of your water heater.
6.1 Cleaning
- Before cleaning, always switch off the power supply and allow the unit to cool down.
- Wipe the exterior of the water heater with a soft, damp cloth. Do not use abrasive cleaners, solvents, or harsh chemicals.
- Do not spray water directly onto the unit.
6.2 Descaling
Over time, mineral deposits (scale) can build up inside the tank and on the heating element, reducing efficiency. Descaling should be performed periodically, especially in areas with hard water. This procedure should ideally be carried out by a qualified service technician.
6.3 Pressure Release Valve Check
It is recommended to periodically check the pressure release valve (PRV) to ensure it is not blocked and functions correctly. Consult a qualified technician for this check.
7. Troubleshooting
If you encounter any issues with your water heater, refer to the following table before contacting customer service.
| Problem | Possible Cause | Solution |
|---|---|---|
| No hot water | No power supply; Water heater not switched on; Heating element failure; Tank not filled with water. | Check power connection and circuit breaker; Switch on the water heater; Contact service for element replacement; Ensure tank is filled before switching on. |
| Water not hot enough | Insufficient heating time (for storage heaters, not instant); Low water flow rate; Scale buildup on element. | Ensure adequate water flow; Descale the heating element (contact service). |
| Water leakage | Loose connections; Faulty pressure release valve; Tank damage. | Tighten connections; Inspect PRV; Contact service for tank inspection. |
| Loud noises from unit | Scale buildup; Air in the system. | Descale the unit (contact service); Purge air from the system by running hot water tap. |
If the problem persists after attempting these solutions, please contact Orient Electric customer support.
8. Specifications
Detailed technical specifications for the Orient Electric Primus 3L Instant Water Heater:
| Feature | Specification |
|---|---|
| Brand | Orient Electric |
| Model Number | IWPM03VPSM3 |
| Capacity | 3 Liters |
| Power Source | Electric |
| Wattage | 3000.00 W |
| Voltage | 230 Volts |
| Maximum Pressure | 8 Bars |
| Mount Type | Hanging Mount |
| Material Type | High Strength Polymer Body |
| Heating Element | Nickel Coated Heavy Copper |
| Tank Material | High-Grade Stainless-Steel |
| Item Weight | 2980 Grams |
| Special Features | Pressure Release Valve, 5-Level Safety Shield |
9. Warranty and Support
9.1 Warranty Information
Your Orient Electric Primus 3L Instant Water Heater comes with the following warranty:
- 5 years on the Tank
- 2 years on the Heating Element
- 2 years on the overall Product
Please retain your purchase receipt for warranty claims. The warranty covers manufacturing defects under normal use conditions. It does not cover damage due to improper installation, misuse, neglect, or unauthorized repairs.

Image: The Orient Electric Primus 3L Instant Water Heater with a visual representation of the warranty terms: 5 years on the tank, 2 years on the heating element, and 2 years on the overall product.
9.2 Customer Support
For any queries, service requests, or warranty claims, please contact Orient Electric customer support:
- Website: www.orientelectric.com
- Customer Service Number: [Insert Customer Service Number Here]
- Email: [Insert Customer Service Email Here]
Please have your model number (IWPM03VPSM3) and purchase details ready when contacting support.