1. Introduction
This user manual provides comprehensive instructions for the setup, operation, maintenance, and troubleshooting of your Alienware 25 Gaming Monitor AW2523HF. Please read this manual thoroughly before using your monitor to ensure optimal performance and safety.
2. What's in the Box
Verify that all components listed below are included in your package:
- Alienware 25 Gaming Monitor (AW2523HF)
- Stand Riser
- Stand Base
- Power Cable
- 1 x DisplayPort (DP to DP) Cable
- 1 x USB 3.2 Gen1 (5 Gbps) Upstream Cable
- Quick Setup Guide
- Safety/Environmental/Regulatory Information
- Alienware Sticker

3. Setup Instructions
Follow these steps to assemble and connect your Alienware 25 Gaming Monitor:
Assemble the Stand: Attach the stand riser to the stand base. Ensure it clicks securely into place. Then, attach the assembled stand to the back of the monitor until it locks.

Figure 3.1: Illustration showing the assembly process of the monitor stand, connecting the riser to the base. Connect Power: Connect the power cable to the monitor's power port and then to a wall outlet.
Connect to PC/Device: Use the provided DisplayPort cable for optimal performance (360Hz refresh rate). Connect one end to the monitor's DisplayPort input and the other to your computer's DisplayPort output. Alternatively, use an HDMI cable (supports up to 255Hz).

Figure 3.2: Rear view of the monitor highlighting the various connectivity options, including DisplayPort, HDMI, and USB ports. Connect USB Devices: Use the USB 3.2 Gen1 upstream cable to connect your monitor to your computer for enabling the monitor's USB downstream ports. Connect your peripherals (keyboard, mouse, headset) to the SuperSpeed USB 5Gbps (USB 3.2 Gen1) Type-A downstream ports on the monitor.
Adjust Monitor Position: The monitor features height, tilt, swivel, and pivot adjustability. Adjust the monitor to your preferred ergonomic position for comfortable viewing.

Figure 3.3: Diagram illustrating the dimensions and various adjustment capabilities of the monitor, including height, tilt, swivel, and pivot.
4. Operating Instructions
4.1 Power On/Off
Press the power button located on the bottom right of the monitor to turn it on or off. The Alienware logo will illuminate upon power-on.
4.2 On-Screen Display (OSD) Menu
The OSD menu allows you to configure various monitor settings. Use the joystick controller located on the bottom right of the monitor to navigate the menu.
- Accessing OSD: Press the joystick button to open the OSD menu.
- Navigation: Move the joystick up, down, left, or right to navigate through menu options.
- Selection: Press the joystick button to select an option.
- Exit: Move the joystick left to exit a sub-menu or the main OSD.

4.3 Key Settings
- Brightness/Contrast: Adjust these settings for optimal visual comfort based on your environment.
- Color Settings: Select preset modes (Standard, FPS, RTS, RPG, Custom Color) or fine-tune RGB values.
- Response Time: Set to "Fast" for competitive gaming to minimize ghosting. "Super Fast" and "Extreme" settings may introduce minor overshoot.
- Refresh Rate: Ensure your PC's display settings are configured to 360Hz for the full benefit of the monitor's refresh rate.
- AMD FreeSync Premium: Enable this feature in the OSD and your graphics card settings for tear-free and stutter-free gaming.
- Dark Stabilizer: Adjust this setting to enhance visibility in dark areas of games.
5. Maintenance
5.1 Cleaning the Monitor
- Always unplug the monitor from the power outlet before cleaning.
- Use a soft, lint-free cloth lightly dampened with water or a non-abrasive screen cleaner.
- Do not spray cleaner directly onto the screen.
- Avoid using benzene, thinner, ammonia, or abrasive cleaners as they can damage the monitor.
5.2 General Care
- Avoid placing the monitor in direct sunlight or near heat sources.
- Ensure adequate ventilation around the monitor to prevent overheating.
- Do not block the ventilation openings.
- Handle the monitor with care to prevent physical damage.
6. Troubleshooting
If you encounter issues with your monitor, refer to the table below for common problems and their solutions.
| Problem | Possible Cause | Solution |
|---|---|---|
| No Power | Power cable not connected or loose. | Ensure power cable is securely connected to the monitor and wall outlet. Check power outlet functionality. |
| No Signal | Video cable not connected or incorrect input selected. | Verify video cable (DisplayPort/HDMI) is securely connected to both monitor and PC. Select the correct input source via the OSD menu. |
| Flickering Screen | Incorrect refresh rate or cable issue. | Check PC display settings for correct refresh rate (360Hz). Try a different DisplayPort cable. Ensure FreeSync is enabled if applicable. |
| Poor Image Quality | Resolution mismatch or incorrect OSD settings. | Set PC resolution to 1920x1080. Adjust brightness, contrast, and color settings in the OSD menu. |
| Ghosting/Blurring | Response time setting too high. | Set Response Time to "Fast" in the OSD menu. Avoid "Extreme" or "Super Fast" if ghosting is noticeable. |
7. Specifications
| Feature | Detail |
|---|---|
| Model Number | AW2523HF |
| Screen Size | 24.5 Inches |
| Panel Type | IPS LED |
| Resolution | Full HD (1920 x 1080) |
| Max Refresh Rate | 360Hz (DisplayPort), 255Hz (HDMI) |
| Response Time | 0.5ms GtG (min), 1ms GtG (most observed) in Extreme mode |
| Adaptive Sync Technology | AMD FreeSync Premium, VESA AdaptiveSync Display Certified |
| Color Gamut | sRGB 99% |
| HDR Support | Yes |
| Connectivity | 2x HDMI, 1x DisplayPort, USB 3.2 Gen1 Upstream, 4x USB 3.2 Gen1 Downstream (1 with Power Charging), Headphone port, Line-out port |
| Adjustability | Height, Tilt, Swivel, Pivot |
| Weight | 12.72 pounds (with stand) |
| Dimensions (LxWxH) | 21.9 x 9.6 x 19.7 inches (with stand) |
8. Warranty and Support
For warranty information and technical support, please refer to the documentation included with your monitor or visit the official Alienware support website. Keep your purchase receipt for warranty claims.
Online Support: Dell Support for AW2523HF





