Introduction
This manual provides detailed instructions for the setup, operation, maintenance, and troubleshooting of your AOPEN 24SA2Y bi 23.8-inch Full HD monitor. Please read this manual thoroughly before using your monitor to ensure proper functionality and to maximize your user experience. Keep this manual for future reference.
Important Safety Information
- Always place the monitor on a stable, flat surface to prevent it from falling.
- Do not block ventilation openings. Ensure adequate space around the monitor for proper airflow.
- Use only the power adapter and cables supplied with the monitor.
- Avoid exposing the monitor to extreme temperatures, humidity, or direct sunlight.
- Do not attempt to repair the monitor yourself. Refer all servicing to qualified service personnel.
- Disconnect the power cord from the outlet before cleaning the monitor.
What's in the Box
Upon unpacking, please verify that all the following items are included:
- AOPEN 24SA2Y bi Monitor
- Monitor Stand
- Power Cord
- HDMI Cable

Image: The AOPEN 24SA2Y bi monitor, showcasing its ultra-thin design and stand.
Setup Instructions
1. Assembling the Monitor Stand
- Carefully remove the monitor and stand components from the packaging.
- Attach the base to the stand arm, securing it with the provided screw (if applicable).
- Align the stand arm with the mounting slot on the back of the monitor and gently push until it clicks into place or secure with screws as per the stand design.
- Place the assembled monitor on a stable, flat surface.

Image: The AOPEN monitor fully assembled with its stand, ready for connection.
2. Connecting to a Computer
The AOPEN 24SA2Y bi monitor supports both HDMI and VGA connections.
- HDMI Connection: Connect one end of the provided HDMI cable to the HDMI port on your computer's graphics card and the other end to the HDMI 1.4 port on the monitor.
- VGA Connection: Connect a VGA cable (not included) to the VGA port on your computer and the VGA port on the monitor.
- Power Connection: Connect the power cord to the monitor's power input and then to a power outlet.

Image: Rear view of the AOPEN monitor, highlighting the HDMI and VGA input ports, and the VESA wall mount points.
3. Initial Power On
- Ensure all cables are securely connected.
- Press the power button on the monitor (usually located on the bottom right or back).
- Turn on your computer. The monitor should automatically detect the input signal. If not, you may need to manually select the input source using the monitor's OSD menu.
Operating Instructions
On-Screen Display (OSD) Menu
The OSD menu allows you to adjust various monitor settings. The control buttons are typically located on the bottom or back of the monitor.
- Press the Menu button to open the OSD.
- Use the navigation buttons (usually arrows) to browse through menu options.
- Press the Select/OK button to enter a sub-menu or confirm a setting.
- Use the Exit button to close the OSD.
Key Display Features
- Full HD (1920 x 1080) Resolution: Experience clear and detailed visuals.
- AMD FreeSync Technology: Synchronizes the monitor's refresh rate with your graphics card's frame rate to eliminate screen tearing and stuttering, providing a smoother visual experience.
- 75Hz Refresh Rate: Offers smoother motion compared to standard 60Hz monitors, particularly noticeable in fast-moving content.
- 1ms (TVR) Response Time: Reduces motion blur and ghosting for crisp images, especially during rapid visual changes.
- AOPEN VisionCare™: Includes BlueLight Filter and Flickerless Technology to reduce eye strain during prolonged use.

Image: A visual comparison demonstrating the clarity of 1080p Full HD resolution versus 720p.

Image: A demonstration of AMD FreeSync, illustrating how it prevents screen tearing during fast-paced action.

Image: A visual representation of 1ms TVR (Turbo Visual Response) minimizing blur in fast-moving scenes.

Image: A depiction of AOPEN VisionCare technology, showing a blue light filter effect on the monitor screen to protect the user's eyes.
Maintenance
Cleaning the Monitor
- Always unplug the monitor from the power outlet before cleaning.
- Use a soft, lint-free cloth lightly dampened with water or a non-abrasive screen cleaner.
- Do not spray cleaner directly onto the screen. Apply it to the cloth first.
- Avoid using harsh chemicals, solvents, or abrasive materials, as these can damage the screen or casing.
General Care
- Keep the monitor away from direct sunlight and heat sources.
- Ensure proper ventilation around the monitor.
- Avoid placing heavy objects on the monitor or its cables.
Troubleshooting
If you encounter issues with your monitor, please refer to the following common solutions:
No Image on Screen
- Ensure the power cable is securely connected to both the monitor and the power outlet.
- Verify that the video cable (HDMI or VGA) is firmly connected to both the monitor and your computer.
- Check if the monitor is powered on (power indicator light should be lit).
- Press the input select button on the monitor to cycle through available input sources (HDMI, VGA) to match your connection.
- Ensure your computer is powered on and not in sleep mode.
Image is Blurry or Distorted
- Ensure the display resolution on your computer is set to the monitor's native resolution (1920 x 1080).
- Check the video cable for any damage or loose connections.
- Adjust the monitor's OSD settings for sharpness, contrast, and brightness.
No Sound (Note: This monitor does not have built-in speakers)
- The AOPEN 24SA2Y bi monitor does not feature integrated speakers. For audio, connect external speakers or headphones to your computer's audio output.
Specifications
| Feature | Detail |
|---|---|
| Model Name | AOPEN 24SA2Y bi |
| Item Model Number | UM.QS2AA.Y01 |
| Screen Size | 23.8 Inches |
| Panel Type | VA Display |
| Resolution | Full HD (1920 x 1080) |
| Aspect Ratio | 16:9 |
| Refresh Rate | 75Hz (via HDMI) |
| Response Time | 1ms (TVR) |
| Adaptive Sync Technology | AMD FreeSync |
| Connectivity | 1 x HDMI 1.4, 1 x VGA |
| Eye Protection Features | AOPEN VisionCare (BlueLight Filter & Flickerless Technology) |
| Mounting Type | Wall Mount (VESA Compatible) |
| Dimensions (LxWxH) | 7.44 x 21.22 x 15.67 inches |
| Item Weight | 5.82 pounds |
| Color | Black |

Image: Diagram illustrating the physical dimensions (length, width, height) of the AOPEN 24SA2Y bi monitor.
Warranty Information
For detailed warranty information, please refer to the warranty card included with your product packaging. You may also visit the official AOPEN website or contact customer support for specific terms and conditions applicable to your region.
Customer Support
If you require further assistance or have questions not covered in this manual, please contact AOPEN customer support.
- Online Support: Visit the official AOPEN website for FAQs, drivers, and support resources.
- Brand Store: You can find more information and products at the AOPEN Store on Amazon.
- Contact Information: Refer to your product's packaging or the AOPEN website for regional contact numbers and email addresses.





