1. Introduction
This manual provides essential information for the safe and efficient use of your Silvercrest Gateway Zigbee Smart Home SGWZ 1 A1. Please read these instructions carefully before operating the device and retain them for future reference.
2. Safety Instructions
- Ensure the power supply matches the device's requirements (DC 5V 1A).
- Do not expose the device to moisture, extreme temperatures, or direct sunlight.
- Avoid dropping or subjecting the device to strong impacts.
- Do not attempt to open or repair the device yourself. Refer all servicing to qualified personnel.
- Keep the device away from children and pets.
3. Package Contents
- Silvercrest Gateway Zigbee Smart Home SGWZ 1 A1
- Power Adapter (DC 5V 1A)
- Ethernet Cable
- User Manual (this document)
4. Product Overview
Familiarize yourself with the components and indicators of your Silvercrest Gateway.

Figure 1: Front and side view of the Silvercrest Gateway SGWZ 1 A1. Visible are the Status and LAN indicator LEDs, the Power input port, a Reset button, and the LAN (Ethernet) port for network connection.
4.1. Indicators
- Status LED: Indicates the operational status of the gateway.
- LAN LED: Indicates the status of the Ethernet connection.
4.2. Ports and Buttons
- POWER (DC 5V 1A): Power input port.
- RESET: Button to reset the device to factory settings.
- LAN: Ethernet port for wired network connection.
5. Setup
- Connect Power: Connect the provided power adapter to the POWER port (DC 5V 1A) on the gateway and plug it into a power outlet. The Status LED should illuminate.
- Connect to Network: Use the Ethernet cable to connect the LAN port of the gateway to an available LAN port on your router. The LAN LED should illuminate, indicating a successful network connection.
- Install App: Download and install the appropriate Smart Home application (e.g., Lidl Home app or a compatible Tuya Smart Life app) on your smartphone.
- Add Device: Open the app, register an account if necessary, and follow the in-app instructions to add a new device. Select "Gateway" or "Hub" and follow the pairing process. The app will guide you through connecting the gateway to your home Wi-Fi network (if applicable for app control, though the primary connection is wired LAN).
- Pair Zigbee Devices: Once the gateway is successfully added to the app, you can begin pairing your Zigbee-compatible smart home devices (e.g., sensors, lights) with the gateway through the app. Refer to the individual device manuals for their specific pairing instructions.
6. Operating the Gateway
The Silvercrest Gateway acts as a central hub for your Zigbee smart home devices, allowing them to communicate with each other and with your smartphone application.
- Device Management: Use the Smart Home app to add, remove, and manage all connected Zigbee devices.
- Automation: Create automation rules and scenes within the app to control your devices based on schedules, sensor triggers, or other conditions.
- Remote Control: Control your smart home devices remotely via the app, provided the gateway has an active internet connection.
- Encryption: The gateway supports encryption for secure communication within your smart home network.
7. Maintenance
- Cleaning: Wipe the device with a soft, dry cloth. Do not use liquid cleaners or abrasive materials.
- Firmware Updates: Periodically check the Smart Home app for available firmware updates for the gateway to ensure optimal performance and security.
- Placement: Ensure the gateway is placed in a well-ventilated area, away from direct heat sources or obstructions that could interfere with wireless signals.
8. Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Gateway not powering on. | No power, faulty adapter, or outlet. | Check power connection, try a different outlet, ensure adapter is working. |
| LAN LED not lit. | Ethernet cable disconnected or faulty, router issue. | Ensure Ethernet cable is securely connected to both gateway and router. Try a different cable or router port. |
| Cannot add gateway to app. | Incorrect app, network issues, gateway not in pairing mode. | Ensure you are using the correct Smart Home app. Check network connection. Try resetting the gateway (press RESET button for 5-10 seconds) and re-attempt pairing. |
| Zigbee devices not pairing. | Device too far from gateway, device not in pairing mode, interference. | Move device closer to the gateway. Ensure the Zigbee device is in pairing mode (refer to its manual). Reduce potential interference from other wireless devices. |
| Remote control not working. | Gateway not connected to internet, app issues. | Verify the gateway's internet connection (LAN LED). Check your smartphone's internet connection. Restart the app. |
9. Specifications
- Model: SGWZ 1 A1
- Dimensions: 9 x 9 x 2.4 cm
- Weight: 80 Grams
- Power Input: DC 5V 1A
- Connectivity: USB, WLAN (for app control), Ethernet (LAN)
- Wireless Standard: 802.11.be (WLAN), Zigbee
- Frequency Band Class: Single-band
- Compatible Devices: Smartphone (for app control)
- Special Features: Encryption, Remote Control, Smart Home Integration
10. Warranty and Support
For warranty information and technical support, please refer to the documentation provided with your purchase or contact the manufacturer's customer service. Keep your proof of purchase for warranty claims.





