Real Flame Bernice 67-inch Landscape Electric Fireplace with Mantel User Manual

Introduction

This manual provides instructions for the safe operation, assembly, and maintenance of your Real Flame Bernice 67-inch Landscape Electric Fireplace with Mantel. This electric fireplace features a contemporary shiplap design with a sturdy mantel, a widescreen electric firebox, realistic log and flame effects, and a heating function. Please read all instructions carefully before assembly and use.

Safety Information

• Always plug into a standard three-prong outlet.
• Do not block air vents.
• Ensure the fireplace is placed on a stable, level surface.
• Keep combustible materials at least 3 feet (0.9 meters) away from the front of the fireplace.
• This appliance is equipped with an automatic safety shut-off feature to prevent overheating. If the unit overheats, it will automatically turn off. Unplug the unit, wait 10-15 minutes, and then plug it back in.
• An anti-topple safety device is included and must be installed to prevent accidental tipping.
• The mantel supports up to 30 lbs. A television can be hung above the mantel but should not be placed directly on it.
• This product is CSA and FCC certified.

Image: Safety certifications including CSA and FCC, along with icons for 1-year limited warranty and automatic safety shut-off.

Package Contents

Verify that all components are present before beginning assembly.

• Mantel components
• Replaceable Electric Fireplace Heater Insert
• Remote Control
• 6-foot Power Cord with Lay-Flat Plug
• Anti-Topple Safety Device
• Hardware for assembly

Assembly

Assembly of the Bernice Electric Fireplace is required. It is recommended to assemble the unit in the room where it will be permanently placed due to its size and weight. Follow the detailed instructions provided in the separate assembly guide included with your product. Ensure all hardware is securely fastened.

Image: The assembled Real Flame Bernice Electric Fireplace with a white shiplap base and dark wood mantel, decorated for autumn in a living room.

Setup

1. Placement: Position the freestanding fireplace on a flat, stable surface in your desired room (Bedroom, Dining Room, Home Office, Living Room). Ensure adequate clearance from walls and other furniture for proper ventilation.
2. Power Connection: Plug the 6-foot power cord into a standard 120V, 3-prong grounded electrical outlet. Do not use extension cords or power strips.
3. Anti-Topple Device: Securely install the anti-topple safety device to a wall stud as per the separate assembly instructions to prevent the unit from tipping over.

Image: A front view of the Real Flame Bernice Electric Fireplace, showcasing its white shiplap design, dark wood mantel, and realistic flame effect.

Operating Instructions

Your electric fireplace can be operated using the touch controls located on the unit or the included remote control.

Basic Operation:

• Power On/Off: Press the power button to turn the unit on or off.
• Flame Effect: The realistic log and flame effect will activate upon power-on.
• Heat Function: Press the heater button to activate the heating element. The adjustable thermostat allows you to set your desired room temperature.
• Year-Round Ambiance: The heater can be turned off independently, allowing you to enjoy the flame effect without heat during warmer months.

Advanced Features:

• Flame Colors: Choose from six different flame color options to match your mood or decor.
• Flame Brightness: Adjust the flame brightness through five levels.
• Timer Function: Utilize the multiple timer function to set the fireplace to turn off automatically after a specified period.

Image: A detailed view of the electric fireplace insert, highlighting the touch controls, the area for heat output, and the dynamic glowing embers at the base.

Image: A collage displaying six distinct flame color options (orange, red, white, blue, purple, and a multi-color blend) available for the electric fireplace.

Maintenance

• Cleaning: Ensure the unit is unplugged and cool before cleaning. Use a soft, damp cloth to wipe down surfaces. Do not use abrasive cleaners or solvents.
• Ventilation: Regularly check that the air intake and exhaust vents are clear of dust and debris to ensure proper airflow and prevent overheating.
• Light Bulbs: The flame effect uses LED technology, which typically does not require bulb replacement. If issues arise, consult the warranty information.

Troubleshooting

• No Power: Check if the power cord is securely plugged into a grounded outlet. Verify the circuit breaker has not tripped.
• Heater Not Working: Ensure the heater function is activated. If the unit has overheated, the safety shut-off may have engaged. Unplug, wait 10-15 minutes, and plug back in.
• Remote Control Issues: Check the remote control battery. Ensure there are no obstructions between the remote and the fireplace sensor.
• Unusual Noises: If you hear unusual noises, turn off and unplug the unit immediately. Contact customer support.

Specifications

Image: Diagram showing the dimensions (14.25"D x 66.75"W x 41"H) and weight (194 lbs assembled, shipped in 2 boxes) of the Real Flame Bernice Electric Fireplace, with a human figure for scale.

Warranty and Support

This Real Flame Bernice Electric Fireplace is covered by a One-Year Limited Warranty. For warranty claims, technical support, or replacement parts, please contact Real Flame customer service. Refer to the contact information provided in your product packaging or visit the official Real Flame website.

Real Flame Company: Visit Store