1. Introduction
The SafeTag Plug 4G LTE Car GPS Tracker is a compact and powerful device designed to provide real-time location tracking, monitor driving behavior, and enhance vehicle security. This manual will guide you through the installation, operation, and maintenance of your SafeTag GPS Tracker, ensuring you can utilize all its features effectively.
With its easy plug-and-play installation and comprehensive app/web platform, the SafeTag Plug offers peace of mind by keeping you connected to your vehicle's whereabouts and activities.
2. Safety Information
Please read and understand all safety instructions before using the device. Failure to do so may result in injury or damage to the device or vehicle.
- This device is designed for use in vehicles with an OBD-II port (manufactured after 2001).
- Do not attempt to open, modify, or repair the device yourself. Refer all servicing to qualified personnel.
- Ensure the device is securely plugged into the OBD-II port to prevent accidental dislodgement during driving.
- Keep the device away from water, extreme temperatures, and direct sunlight.
- The device contains a Lithium Ion battery. Do not expose to fire or dispose of improperly.
3. Package Contents
Verify that all items are present in your package:
- SafeTag Plug 4G LTE Car GPS Tracker
- Integrated Back-up Battery (for use in case of removal)
4. Setup and Installation
The SafeTag Plug GPS Tracker is designed for easy self-installation in just a few minutes.
4.1 Step 1: Locate Your Vehicle's OBD-II Port
Every car manufactured after 2001 is equipped with an OBD-II (On-Board Diagnostics II) port. This port is typically located under the dashboard on the driver's side, often near the steering column. If you have difficulty locating it, a quick online search for your specific vehicle make and model's OBD-II port location can provide precise instructions.
Figure 4.1: Example of an OBD-II port location in a vehicle.
4.2 Step 2: Insert the Tracker
Once you have located the OBD-II port, simply align the SafeTag Plug GPS Tracker with the port and firmly push it in until it is securely seated. No tools or complex wiring are required.
4.3 Step 3: Activate Your Tracker
After physical installation, you must activate your tracker via the SafeTag website. This process involves choosing a subscription plan, which is required for each device to cover data costs. There are no activation or reactivation fees, and you can cancel anytime.
Figure 4.2: Activation process overview.
5. Operating Your SafeTag GPS Tracker
The SafeTag GPS Tracker provides a comprehensive suite of features accessible through its dedicated mobile application (iOS and Android) and web-based platform.
Video 5.1: An overview of the SafeTag Tracking app features, including real-time tracking, route history, and notifications.
5.1 Real-Time Tracking
View your vehicle's live location directly on your smartphone or computer. The tracker updates its location every 30 seconds, with options to upgrade to 10-second updates for more rapid tracking. The app uses Google Maps for clear and accurate mapping.
Figure 5.1: Real-time tracking interface on mobile devices.
Figure 5.2: Accessing the SafeTag tracking platform via a web browser on a laptop.
5.2 Route History Playback
The SafeTag platform stores up to 12 months of your vehicle's journey history. You can review past routes, including details such as distance traveled, duration, and speed at various points along the route.
Figure 5.3: Viewing past route history on the mobile app.
5.3 Alarms and Notifications
Receive instant mobile notifications for various events, keeping you informed about your vehicle's status and security. You can configure up to 8 types of alerts:
- GeoFence: Alerts when your vehicle enters or exits a pre-defined geographical area.
- Movement: Notifies you if the tracker detects unauthorized movement.
- Speed: Alerts if the vehicle exceeds a set speed limit.
- Removal: Notifies you if the tracker is removed from the OBD-II port.
- Harsh Braking: Detects and alerts for sudden, aggressive braking.
- Harsh Acceleration: Detects and alerts for rapid acceleration.
- Harsh Turning: Detects and alerts for sharp, aggressive turns.
- Battery: Alerts for low battery levels (for the internal backup battery).
Figure 5.4: Visual representation of available alert types.
5.4 Driver Behavior Monitoring
Gain insights into driving habits with data on speed, acceleration, sharp cornering, and hard braking. This feature is valuable for improving safety, managing fleet vehicles, or monitoring family drivers.
6. Maintenance
The SafeTag Plug GPS Tracker requires minimal maintenance.
6.1 Backup Battery
The device includes a 24-hour backup battery. If the tracker is removed from the OBD-II port, you will receive an instant notification, and the device will continue to function for approximately 24 hours on its internal battery, allowing for continued tracking.
6.2 General Care
To ensure optimal performance and longevity, keep the device clean and free from dust. Avoid exposing it to extreme temperatures, direct moisture, or harsh chemicals.
7. Troubleshooting
If you encounter any issues with your SafeTag Plug GPS Tracker, refer to the table below for common problems and their solutions.
| Problem | Possible Cause | Solution |
|---|---|---|
| No location updates / Device offline | Device not properly plugged in; No cellular signal; Subscription inactive. | Ensure the tracker is firmly seated in the OBD-II port. Check cellular coverage in the area. Verify your subscription status on the SafeTag website. |
| Alerts not received | Alerts not configured; App notifications disabled; Device offline. | Check alert settings in the SafeTag app/web platform. Ensure app notifications are enabled on your phone. Confirm the device is online and reporting location. |
| Inaccurate location | Weak GPS signal (e.g., underground parking); Device interference. | Move the vehicle to an open area with clear sky view. Ensure no other electronic devices are causing interference near the tracker. |
8. Technical Specifications
| Feature | Detail |
|---|---|
| Model Number | 2G |
| Dimensions | 1.18 x 1.97 x 1.18 inches |
| Item Weight | 2.39 ounces |
| Connectivity | 4G LTE | Unlimited Range |
| Power Source | Vehicle OBD-II port |
| Backup Battery | 1 Lithium Ion battery (included), 24-hour backup |
| Location Update Rate | Every 30 seconds (upgradable to 10 seconds) |
| Data Retention | 12 months of saved history |
| Supported Applications | iOS, Android, Desktop Web App |
| Color | Black |
9. Warranty and Support
SafeTag is committed to providing high-quality products and excellent customer service. For any questions, technical assistance, or support, please reach out to our dedicated customer support team. You can find contact information and additional resources on the official SafeTag website.
The SafeTag Plug GPS Tracker operates on a subscription model with no activation or cancellation fees, offering flexible service whenever you need it. For more details on subscription plans and terms, please visit the SafeTag Store.
