Sannover Flavia 13 kW Sealed Pellet Stove User Manual

1. Introduction

Thank you for choosing the Sannover Flavia 13 kW Sealed Pellet Stove. This manual provides essential information for the safe and efficient installation, operation, and maintenance of your new pellet stove. Please read this manual thoroughly before installation and use, and keep it for future reference.

2. Important Safety Information

WARNING: Failure to follow these safety instructions can result in property damage, serious injury, or death.

• Professional Installation Required: For the manufacturer's 2-year parts warranty to be valid, all installation operations, electrical connections, functional verification, maintenance, and any repairs must be performed by a qualified professional.
• Annual Maintenance: Annual professional maintenance is mandatory. Non-compliance will void the warranty.
• Delivery Inspection: It is imperative to verify the condition of the package upon delivery, both externally and internally. Without a claim filed at the time of delivery for any damage, no product exchange or refund will be possible.
• Do not store or use gasoline or other flammable vapors and liquids in the vicinity of this or any other appliance.
• Ensure adequate ventilation in the installation area.

3. Product Overview and Features

The Sannover Flavia 13 kW is a compact and stylish sealed pellet stove designed for efficient and economical heating. Its key features include:

• High Performance: Nominal power of 11.50 kW, with a maximum power output of 13 kW.
• Energy Efficient: Low pellet consumption providing up to 16 hours of autonomy. Capable of heating areas up to 450 m³.
• Advanced Combustion: Features double combustion technology for improved efficiency and reduced emissions.
• Ventilated Air: Ensures effective heat distribution throughout the space.
• User-Friendly: Programmable operation and an integrated ambient temperature probe for optimal comfort control.
• Quiet Operation: Designed to be very silent during use.
• Easy Maintenance: Equipped with a large crucible and a removable ash pan for simplified cleaning.
• Compact Design: Space-saving dimensions with a rear smoke outlet.

Figure 3.1: Front view of the Sannover Flavia 13 kW Sealed Pellet Stove. This image shows the compact and modern design of the unit, highlighting its aesthetic appeal and the main operational panel.

4. Installation Guide

Installation of the Sannover Flavia 13 kW pellet stove must be carried out by a qualified professional to ensure safety, optimal performance, and warranty validity. The stove is designed for balanced flue (Ventouse) connection.

4.1. Connection Kit Components

The complete installation kit typically includes the following components for a Ø 80/125 connection:

• 1 Flexible hose for air intake connection
• 1 TE 90° F branch fitting
• 6 Union clamps
• 1 TE M branch fitting
• 1 Adjustable flat wall clamp
• 1 Duct section of 0.5 meter
• 1 Duct section of 1 meter
• 2 Finishing rosettes
• 1 Adjustable horizontal outlet

4.2. Dimensions and Placement

Refer to the technical drawing below for precise dimensions and connection points to assist with planning the installation. Ensure adequate clearance from combustible materials as per local building codes and regulations.

Figure 4.1: Technical drawing illustrating the dimensions (55 x 60 x 104 cm) and connection points of the Sannover Flavia 13 kW pellet stove. This diagram provides critical measurements for installation planning, including the rear smoke outlet and air intake positions.

5. Operating Instructions

Once professionally installed, the Sannover Flavia 13 kW pellet stove is designed for user-friendly operation.

1. Power On: Ensure the stove is properly connected to the electrical supply.
2. Pellet Loading: Fill the pellet hopper with high-quality wood pellets.
3. Programming: Utilize the integrated control panel to set your desired temperature and operating schedule. The integrated ambient probe will help maintain consistent room temperature.
4. Ignition: The stove features automatic ignition. Follow the on-screen prompts or refer to the specific control panel instructions for initial startup.
5. Temperature Control: Adjust the heat output as needed. The stove's ventilated air system will distribute heat efficiently.
6. Shutdown: To turn off the stove, follow the shutdown procedure outlined in the control panel's specific instructions. Do not manually extinguish the flame.

The stove's double combustion system optimizes fuel usage, providing up to 16 hours of continuous heating on a single fill, depending on settings and pellet quality.

6. Maintenance

Regular maintenance is crucial for the longevity, efficiency, and safe operation of your pellet stove.

• Annual Professional Service: A qualified professional must perform annual maintenance. This is a mandatory requirement for warranty validity and ensures the stove operates safely and efficiently.
• Ash Removal: The removable ash pan should be emptied regularly, depending on usage. Allow the stove to cool completely before removing ash.
• Crucible Cleaning: Periodically clean the large crucible to ensure proper pellet combustion.
• General Cleaning: Keep the exterior of the stove clean using a soft, dry cloth. Do not use abrasive cleaners.
• Inspection: Regularly inspect the stove for any signs of wear or damage. If any issues are found, contact a qualified technician immediately.

7. Troubleshooting

This section provides general guidance for common issues. For complex problems or issues requiring technical expertise, always contact a qualified professional.

• Stove Not Igniting:
  • Check pellet level in the hopper.
  • Ensure the igniter is clean and functional.
  • Verify electrical connection.
• Poor Heat Output:
  • Check pellet quality.
  • Clean the crucible and ash pan.
  • Ensure proper ventilation and flue system is clear.
  • Verify temperature settings.
• Unusual Noises:
  • Turn off the stove and allow it to cool.
  • Inspect for any loose components or obstructions.
  • If noise persists, contact a professional.

8. Specifications

9. Warranty and Support

9.1. Manufacturer's Warranty

The Sannover Flavia 13 kW pellet stove comes with a 2-year manufacturer's parts warranty. This warranty is strictly conditional upon:

• All installation, electrical connection, functional verification, maintenance, and repair operations being performed by a qualified professional.
• Mandatory annual professional maintenance.

Failure to meet these conditions will result in the warranty being void.

9.2. Customer Support

For any questions, technical assistance, or warranty claims, please contact Sannover Thermique's Specialized Customer Support. Refer to your purchase documentation for contact details.