SV3C PTZ WiFi Security Camera Outdoor User Manual

1. Introduction

This manual provides detailed instructions for the installation, operation, and maintenance of your SV3C PTZ WiFi Security Camera (Model C15). Please read this guide thoroughly before using the product to ensure proper functionality and safety.

The SV3C C15 is a 4MP dual-lens outdoor security camera featuring Pan-Tilt-Zoom capabilities, automatic human tracking, multiple night vision modes, two-way audio, and various recording options.

2. Product Features

• Dual Lens System: Equipped with 3.6mm and 8mm lenses for wide-angle and detailed close-up views.
• 4MP HD Resolution: Provides clear and detailed images.
• PTZ Functionality: 355° Pan and 90° Tilt for comprehensive area coverage.
• Humanoid Tracking: Intelligent human detection with automatic lens switching and focus for tracking.
• Motion Detection & Alerts: Configurable motion detection with real-time notifications via app or email.
• Three Night Vision Modes: Infrared, Full Color, and Smart mode for clear visibility in low-light conditions up to 98ft.
• Two-Way Audio: Built-in microphone and speaker for remote communication.
• Storage Options: Supports up to 128GB SD card for 24/7 recording, alarm recording, video playback, and download.
• Multi-Platform Access: View and control via mobile phone (CamHiPro APP), PC, and iPad.
• Connectivity: Supports 2.4G WiFi, RTSP, FTP, and HTTP protocols. Onvif Conformant for broader compatibility.
• Weatherproof Design: IP66 rated for outdoor use.

3. Package Contents

Ensure all items are present before proceeding with installation:

• SV3C PTZ WiFi Security Camera (Model C15)
• Power Adapter
• Network Cable
• WiFi Antenna
• Mounting Screws and Wall Sticker Template
• Waterproof Cover for LAN Connector
• User Manual

4. Setup Guide

4.1 Initial Connection and App Download

For initial setup, connect the camera to your router using the provided LAN cable and plug in the power adapter. The network light on the camera's LAN port will illuminate green once connected. Download the "CamHiPro" app from your device's app store (Google Play for Android or App Store for iOS) by scanning the QR code provided in the quick start guide.

Follow the in-app instructions to add your camera. The app will guide you through connecting the camera to your home WiFi network.

4.2 SD Card Installation and Formatting

To enable local recording, insert a Micro SD card (up to 128GB, purchased separately) into the designated slot on the camera. Access the SD card settings within the CamHiPro app to format the card. Formatting is essential for the camera to recognize and utilize the storage.

4.3 Mounting the Camera

The camera can be mounted on a wall or ceiling. Use the provided wall sticker template to mark the drilling positions accurately. Secure the mounting bracket using the screws. Once the bracket is installed, attach the camera. Ensure the WiFi antennas are positioned for optimal signal reception.

Image: Wall and ceiling mounting template for the SV3C C15 camera, showing screw hole positions.

After mounting, ensure the LAN cable connection is protected from weather elements using the provided waterproof cover. This involves threading the LAN cable through the cover components and securing them around the connector.

4.4 Changing Default Password

For security purposes, it is highly recommended to change the default password of the camera immediately after initial setup. This can be done through the CamHiPro app settings. Ensure your new password contains more than 8 characters, including uppercase and lowercase letters, and numbers.

5. Operating Instructions

5.1 Live View and PTZ Control

Access the live view of your camera through the CamHiPro app. Use the on-screen controls to pan (355° horizontally) and tilt (90° vertically) the camera to adjust the viewing angle. The dual-lens system allows for switching between a 3.6mm wide-angle lens for a broader view and an 8mm telephoto lens for detailed close-ups. This can be done manually or automatically when zoom tracking is enabled.

Image: The camera's dual lenses (3.6mm and 8mm) providing both wide and zoomed views.

Image: Illustration of the camera's Pan-Tilt-Zoom and Humanoid Tracking capabilities.

5.2 Night Vision Modes

The camera offers three night vision modes for various lighting conditions:

• Infrared Mode: Standard black and white night vision using infrared LEDs.
• Full Color Mode: Utilizes built-in floodlights to provide full-color images even in complete darkness.
• Smart Mode: Operates in infrared mode normally, but switches to full color and activates floodlights upon detecting human motion.

You can switch between these modes via the CamHiPro app settings.

Image: Demonstrates the three night vision modes available on the camera.

5.3 Two-Way Audio

The integrated microphone and speaker allow for real-time two-way communication. Use this feature to speak to visitors or deter intruders directly through the CamHiPro app.

Image: A person using the two-way audio feature to communicate through the camera.

5.4 Motion Detection and Humanoid Tracking

The camera features smart human detection to minimize false alarms. When human motion is detected, the camera can automatically switch lenses and focus to track the subject. Configure alarm linkages in the app to receive timely notifications via CamHiPro or email.

Image: The camera detecting human motion and sending a real-time alarm notification to a mobile phone.

5.5 Recording and Playback

With an installed SD card, the camera supports 24/7 continuous recording or event-triggered alarm recording. Recorded footage can be played back and downloaded directly from the CamHiPro app or PC client.

Image: Features supporting up to 128GB Micro SD card and 24/7 recording with remote access and video download.

5.6 Compatibility and Integration

The SV3C C15 camera is Onvif Conformant, allowing integration with various Network Video Recorders (NVRs) and third-party software like Blue Iris or Agent DVR. It also supports RTSP, FTP, and HTTP protocols for advanced users and custom setups.

Image: Diagram illustrating Onvif Conformant compatibility with various platforms and protocols.

6. Maintenance

Regular maintenance ensures optimal performance of your camera:

• Cleaning: Periodically clean the camera lens with a soft, dry cloth to ensure clear image quality.
• Firmware Updates: Check the CamHiPro app regularly for firmware updates to enhance features and security.
• SD Card Management: If using an SD card for continuous recording, it is recommended to periodically format the card via the app to maintain performance and prevent data corruption.

7. Troubleshooting

If you encounter issues with your SV3C C15 camera, refer to the following common solutions:

• Connectivity Issues: If the camera frequently disconnects or shows "network anomaly," ensure the camera is within range of your WiFi router and the signal is strong. Consider relocating the camera or using a WiFi extender. For wired connections, verify the LAN cable is securely connected.
• Camera Freezing/Unresponsive: If the camera becomes unresponsive, try power cycling the device by unplugging it from the power source for a few seconds and then plugging it back in.
• SD Card Not Recording: Ensure the SD card is correctly inserted and has been formatted via the CamHiPro app. Check the recording settings in the app to confirm continuous or alarm recording is enabled.
• Poor Image Quality: Clean the camera lens. Check the video settings in the app to ensure the desired resolution (e.g., 4MP) and image quality are selected.
• Motion Detection False Alarms: Adjust the motion detection sensitivity settings in the CamHiPro app to reduce unwanted alerts.

8. Specifications

9. Warranty and Support

For any questions or technical assistance regarding your SV3C PTZ WiFi Security Camera, please contact SV3C customer support. Specific warranty details may vary; refer to your purchase documentation or the official SV3C website for the most current warranty information.