Introduction
The Mount Plus M1212 Shiatsu Neck Massager is a manual device designed to provide targeted deep tissue massage for muscle pain relief. It is suitable for use on the neck, shoulders, and legs. This manual provides essential information for the safe and effective use of your massager.
Setup
The Mount Plus M1212 Shiatsu Neck Massager requires minimal setup. Upon receiving your product:
- Unpack the massager from its packaging.
- Inspect the device for any visible damage or loose components.
- Ensure both silicone massage balls are securely attached to the frame.
Your massager is now ready for use.

Operating Instructions
The M1212 massager features an ergonomic handle design and dual trigger point massage balls, engineered to simulate a massage therapist's hands for deep muscle penetration.
General Use:
- Grasp the ergonomic handles firmly.
- Position the massage balls on the desired muscle area.
- Apply gentle pressure and move the massager to target specific trigger points.
- Adjust the intensity of the massage by varying the force applied to the handles.
Specific Applications:
- Neck Massage: Position the massager around your neck with the balls on either side of your spine. Gently pull the handles towards you to apply pressure.
- Shoulder Massage: Place the massage balls on tense areas of your shoulders and apply pressure as needed, moving the device to cover the muscle.
- Leg Massage: Position the massager on your thigh or calf muscles. Use the handles to apply pressure and roll the balls along the muscle.




Maintenance
Proper maintenance ensures the longevity and hygiene of your Mount Plus M1212 massager.
Cleaning:
- The silicone massage balls are detachable for easy cleaning. Gently pull them off the frame.
- Wash the massage balls and the frame with mild soap and water.
- Rinse all components thoroughly to remove any soap residue.
- Allow all parts to air dry completely before reassembling.
Storage:
- Store the massager in a clean, dry place away from direct sunlight and extreme temperatures.

Troubleshooting
As a manual device, troubleshooting for the M1212 massager is straightforward.
- Ineffective Massage: If you are not experiencing the desired relief, adjust the position of the massage balls to ensure they are directly on the muscle area requiring attention. Increase or decrease pressure as needed.
- Discomfort During Use: If you experience any discomfort or pain, reduce the pressure immediately. If discomfort persists, discontinue use and consult a healthcare professional.
- Balls Not Staying in Place: Ensure the silicone balls are fully seated and securely attached to the frame.
Specifications
| Brand | Mount Plus |
| Model Number | M1212 |
| Material | Silicone |
| Color | Green (2 Pack) |
| Package Dimensions | 14.13 x 8.31 x 3.86 inches |
| Item Weight | 14.39 ounces |
| Product Benefits | Relieves muscle pain, reduces stress, portable and ergonomic design for deep tissue massage |

Warranty Information
Specific warranty information for the Mount Plus M1212 Shiatsu Neck Massager is not explicitly provided in the product details. For details regarding warranty coverage, please contact Mount Plus customer support directly.
Customer Support
For product support, inquiries, or to obtain warranty information, please visit the official Mount Plus store on Amazon or contact their customer service through the platform.
Important Safety Information
Disclaimer:
Statements regarding dietary supplements have not been evaluated by the FDA and are not intended to diagnose, treat, cure, or prevent any disease or health condition. This product is intended for personal massage and muscle relief. Consult a healthcare professional before use if you have any medical conditions or concerns, including but not limited to pregnancy, skin conditions, or circulatory issues. Do not use on broken or irritated skin. Keep out of reach of children.





