Turtle Beach Recon Cloud Hybrid Controller User Manual

1. Introduction and Overview

The Turtle Beach Recon Cloud Hybrid Controller is engineered for versatile gaming across multiple platforms. It supports wireless gameplay on Android 8.0+ devices and Windows PCs via Bluetooth, and wired gameplay on Xbox Series X, Xbox Series S, Xbox One, and Windows PCs. This controller integrates advanced audio and control features, building upon the popular Recon Controller design.

Key features include:

• Designed for Xbox & Wireless Cloud Gaming: Seamlessly switch between console and mobile gaming.
• Long-Lasting 30-Hour Battery: Enjoy extended wireless gameplay sessions with quick-charge capability.
• Secure, Adjustable Phone Clip: Mounts your smartphone securely above the controller and doubles as a tabletop stand.
• Built for Cloud Gaming: Compatible with Xbox Game Pass, GeForce Now, Stadia, Steam Link, and other controller-supported games.
• Turtle Beach Enhanced Audio Features: Access exclusive audio controls like Superhuman Hearing, EQ Presets, Game & Chat Balance, and Mic Monitoring (available in wired mode with a 3.5mm connected headset).
• Pro-Aim Focus Mode: Tune thumbstick sensitivity for enhanced long-range accuracy.
• Ergonomic Cooling Grips & Vibration Feedback: Micro-cooling channels keep hands comfortable, and dual rumble motors provide immersive feedback.

Image: The Recon Cloud Hybrid Controller in Blue Magma color, shown with a smartphone securely mounted in the adjustable clip, ready for mobile gaming.

2. Package Contents

Your Turtle Beach Recon Cloud Hybrid Controller package includes the following items:

• Turtle Beach Recon Cloud Hybrid Controller
• 10’ / 3m Braided USB-C to USB-A Cable
• Detachable Smartphone Clip
• Quick Start Guide
• Turtle Beach Sticker

Image: The product box for the Turtle Beach Recon Cloud Hybrid Controller, highlighting its features and compatibility.

3. Setup

3.1 Wired Connection (Xbox & Windows PC)

1. Connect the USB-C end of the provided 10’ / 3m braided cable to the USB-C port on the top of the controller.
2. Connect the USB-A end of the cable to an available USB port on your Xbox console or Windows PC.
3. The controller will automatically power on and connect.

3.2 Wireless Connection (Android Mobile Devices & Bluetooth-enabled Windows PC)

1. Ensure the controller is charged.
2. Flip the input switch on the controller to wireless mode (Bluetooth symbol).
3. On your Android device or Windows PC, enable Bluetooth and search for new devices.
4. Select “Recon Cloud” from the list of available devices to pair.

3.3 Attaching the Smartphone Clip

1. Align the detachable smartphone clip with the designated slot on the top of the controller.
2. Gently push the clip into place until it clicks securely.
3. Adjust the angle of the clip for optimal viewing.
4. To remove, press the release button (if present) or gently pull the clip upwards.

Image: Front view of the Recon Cloud Hybrid Controller with a smartphone attached, showcasing its ergonomic design and button layout.

3.4 Headset Connection

Plug any 3.5mm wired headset into the 3.5mm jack located on the bottom of the controller. Audio enhancements are only available in wired mode.

4. Operating the Controller

4.1 Basic Controls

The controller features standard Xbox button layouts, including A, B, X, Y buttons, D-pad, and analog sticks. Responsive controls ensure precise input during gameplay.

4.2 Audio Controls (Wired Mode Only)

When connected via wire, the controller provides easy access audio controls:

• Volume Control: Adjust game audio levels directly from the controller.
• Game & Chat Mix: Balance game audio and chat audio to your preference.
• Mic Monitoring: Hear and adjust the volume of your own voice to avoid shouting during chat.
• EQ Presets: Customize your game audio with four Turtle Beach Signature Presets: Signature Sound (Default), Bass Boost, Bass & Treble Boost, and Vocal Boost.
• Superhuman Hearing: Amplifies critical in-game sounds like footsteps and weapon reloads for a competitive advantage.

4.3 Remappable Quick-Action Buttons

The controller features two mappable quick-action buttons on the rear. You can save up to four different switchable profiles, allowing for personalized control schemes for various games or play styles.

Image: A detailed view of the controller's underside, highlighting the textured grips and remappable quick-action buttons.

4.4 Pro-Aim Focus Mode

One of the mappable buttons can be assigned to Pro-Aim Focus Mode, which tunes thumbstick sensitivity for enhanced long-range accuracy in games.

4.5 Vibration Feedback

Dual rumble motors in the handles and triggers provide immersive, ultra-realistic feedback for next-gen gameplay.

4.6 Recon Cloud Companion App

Download the Recon Cloud companion app from the Google Play Store to configure additional features and discover new compatible games.

5. Maintenance

To ensure the longevity and optimal performance of your Turtle Beach Recon Cloud Hybrid Controller, follow these maintenance guidelines:

• Cleaning: Use a soft, dry cloth to wipe down the controller. Avoid abrasive cleaners or solvents.
• Storage: Store the controller in a cool, dry place away from direct sunlight and extreme temperatures. If using the included pouch, ensure the cable and phone clip are stored properly to prevent damage.
• Battery Care: For wireless use, fully charge the controller before extended storage. Avoid completely draining the battery frequently to prolong its lifespan.
• Cable Care: Handle the USB-C cable with care. Avoid sharp bends or excessive pulling to prevent damage to the cable or ports.

6. Troubleshooting

If you encounter any issues with your Recon Cloud Hybrid Controller, please refer to the following common troubleshooting steps:

• Controller Not Responding: Ensure the controller is properly connected (wired) or paired (wireless). Check battery level if in wireless mode. Try restarting your console/PC and the controller.
• Audio Issues (Wired Mode): Ensure your 3.5mm headset is fully plugged into the controller. Check the volume and chat mix settings on the controller. Test the headset with another device to confirm it's working.
• Bluetooth Pairing Problems: Ensure Bluetooth is enabled on your device and the controller is in wireless mode. Try unpairing and re-pairing the controller. Ensure your device meets the Android 8.0+ or Bluetooth-enabled Windows PC requirement.
• Button or Stick Malfunction: Ensure no debris is obstructing the buttons or sticks. If issues persist, refer to the warranty information for service options.

For more detailed troubleshooting, consult the Quick Start Guide included in your package or visit the official Turtle Beach support website.

7. Specifications

8. Warranty and Support

The Turtle Beach Recon Cloud Hybrid Controller is manufactured by Turtle Beach. For specific warranty details, including coverage period and terms, please refer to the warranty information provided in the Quick Start Guide or on the official Turtle Beach website.

For technical support, troubleshooting assistance, or to register your product, please visit the official Turtle Beach support website or contact their customer service. Contact information can typically be found in the Quick Start Guide or on the manufacturer's website.

9. Product Videos