Introduction
The CYSSJF SJ-E320 Window Intercom System is designed for clear, two-way communication across barriers such as windows or partitions. It is ideal for environments like bank counters, offices, hospitals, and ticket booths where direct interaction is hindered by glass or security screens. This system features high-quality speakers, a sensitive microphone, and advanced noise reduction technology to ensure effective and natural communication.
- Clear and Natural Voice: Equipped with high-quality speakers and a sensitive microphone, featuring a special tone processing chip and mobile noise function for effective noise reduction.
- Individually Adjustable Volume: Separate volume controls for the main unit and external speaker allow for precise audio level adjustment.
- Excellent Stability: An anti-slip mat on the base prevents accidental movement or falling.
- Flexible Microphone: The main unit's microphone can be rotated 360 degrees for optimal positioning.
- Convenient Recording Function: Includes a recording jack for connecting external audio recording devices, enabling two-way audio capture.
Product Components
The CYSSJF SJ-E320 system includes the following main components:
- Main Unit with Gooseneck Microphone
- External Speaker
- Power Adapter (DC12V)
- Fixed Band (for installation)
Image: Overview of the CYSSJF SJ-E320 Window Intercom System, showing the main unit with its flexible gooseneck microphone and the separate external speaker unit.
Image: Detailed view of the main unit's rear panel, illustrating the DC12V power socket, recorder socket (REC), and external equipment connection port (EXT).
Setup Instructions
- Placement: Position the main unit on the inside of the counter or window, facing the operator. Place the external speaker on the outside of the window or partition, facing the customer. Ensure both units are stable and within reach of their respective users.
- Connect External Speaker: Plug the cable from the external speaker into the port labeled "EXT" on the rear panel of the main unit.
- Connect Power: Insert the DC12V power adapter into the "DC12V Power Socket" on the rear of the main unit. Plug the power adapter into a standard electrical outlet.
- Secure Installation (Optional): Use the provided fixed band or other suitable mounting hardware to secure the external speaker to the window or counter, if desired, for added stability.
Image: Examples of the CYSSJF window intercom system in use across various settings, including bank counters, ticket offices, and hospital reception areas.
Operating Instructions
- Power On/Off: Press the red power button on the main unit to turn the system on. The power indicator light will illuminate. Press it again to turn the system off.
- Adjust Internal Volume: Rotate the "IN" knob on the main unit to adjust the volume of the internal microphone and speaker (for the operator).
- Adjust External Volume: Rotate the "OUT" knob on the main unit to adjust the volume of the external speaker (for the customer).
- Microphone Positioning: Adjust the flexible gooseneck microphone to a comfortable position for clear voice pickup. It can be rotated 360 degrees.
- Two-Way Communication: Speak clearly into the gooseneck microphone. The system will automatically facilitate two-way communication between the operator and the customer.
- Recording Function: If recording is desired, connect a compatible recording device to the "REC" socket on the rear of the main unit.
Image: A close-up of the flexible gooseneck microphone, demonstrating its ability to be adjusted 360 degrees for optimal user comfort and voice capture.
Image: The main unit of the intercom, highlighting the 'IN' and 'OUT' volume control knobs and the red power button.
Maintenance
- Cleaning: Use a soft, dry cloth to gently wipe the surfaces of the main unit and external speaker. Avoid using abrasive cleaners, solvents, or excessive moisture, as these can damage the device.
- Cable Management: Ensure all connecting cables are neatly routed and not pinched, twisted, or strained. Damaged cables can affect performance.
- Environmental Conditions: Operate and store the intercom system within its specified environmental temperature range (-10°C to 60°C) to ensure optimal performance and longevity. Avoid extreme temperatures or high humidity.
- Inspection: Periodically inspect the units and cables for any signs of wear or damage. If any damage is found, discontinue use and contact support.
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| No sound from either unit | Power not connected or unit off; Volume knobs turned down; Loose cable connections. | Ensure power adapter is plugged in and unit is powered on. Turn up 'IN' and 'OUT' volume knobs. Check all cable connections, especially the external speaker. |
| Distorted sound or feedback (howling) | Volume too high; Units too close together; Environmental interference. | Reduce 'IN' and 'OUT' volume levels. Increase distance between main unit and external speaker. Ensure no obstructions are near microphones/speakers. |
| Microphone not picking up voice | Microphone positioned incorrectly; 'IN' volume too low. | Adjust the gooseneck microphone closer to the user's mouth. Increase the 'IN' volume. |
| External speaker not working | Cable loose or damaged; 'OUT' volume too low. | Check the external speaker cable connection to the 'EXT' port. Increase the 'OUT' volume. |
Specifications
| Feature | Specification |
|---|---|
| Model Name | SJ-E320 |
| Working Voltage | DC12V |
| Working Current | <300mA |
| Input Voltage | AC 110V-240V |
| Main Base Dimensions | 10.5 x 9 x 4.5 cm (108*94*43mm) |
| External Speaker Dimensions | 6.8 x 2.0 cm (68*20mm) |
| Speaker Power | 3W |
| Microphone Sensitivity | -48db |
| Audio Sensitivity | 100 Decibels |
| Cable Length | 2.8 meters |
| Net Weight | 0.5 KG (500 Grams) |
| Connectivity Technology | Auxiliary |
| Connector Type | 2.5 mm |
| Microphone Features | Gooseneck |
| Polar Pattern | Bidirectional |
| Number of Channels | 2 |
| Frequency Response | 60 Hz |
| Recommended Uses | Business, Bank, Office, Hospital |
| Environment Temperature | -10°C ~ 60°C |
Warranty and Support
Warranty Information: Please refer to your purchase documentation or the retailer's website for specific warranty terms and conditions applicable to your CYSSJF SJ-E320 Window Intercom System.
Customer Support: For technical assistance, troubleshooting not covered in this manual, or service inquiries, please contact the retailer from whom you purchased the product. You may also visit the official CYSSJF website for further support resources.