1. Introduction
Thank you for choosing the Bravilor Bonamat HWA 14 Hot Water Dispenser. This manual provides essential information for the safe and efficient operation, maintenance, and troubleshooting of your new appliance. Please read this manual thoroughly before using the dispenser and keep it for future reference.
2. Safety Instructions
To ensure safe operation and prevent damage to the appliance or injury to users, please observe the following safety precautions:
- Electrical Safety: Always connect the dispenser to a grounded power outlet. Do not operate with a damaged power cord or plug. Keep the power cord away from hot surfaces.
- Hot Surfaces and Water: The dispenser produces hot water and surfaces may become hot during operation. Exercise extreme caution to avoid burns. Do not touch hot surfaces directly.
- Water Level: Never operate the dispenser without sufficient water in the tank. This can cause damage to the heating element.
- Cleaning: Disconnect the power supply before cleaning. Do not immerse the appliance in water or other liquids. Use only recommended cleaning agents.
- Children and Supervision: This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety. Children should be supervised to ensure that they do not play with the appliance.
- Repairs: Do not attempt to repair the appliance yourself. All repairs should be performed by qualified service personnel.
3. Product Overview
The Bravilor Bonamat HWA 14 is a robust and efficient hot water dispenser designed for various applications. Familiarize yourself with its main components:
3.1 Components
- Main Unit (Housing)
- Water Tank (internal, 13.1 L capacity)
- Dispensing Tap
- Drip Tray
- Power Switch / Indicator Lights
- Power Cord
3.2 Product Views

Figure 1: Front view of the Bravilor Bonamat HWA 14, showing the main body, dispensing tap, and drip tray.

Figure 2: Angled view of the dispenser, highlighting its compact design and side panel.

Figure 3: Side view of the dispenser, illustrating its depth and overall dimensions.
4. Setup
4.1 Unpacking
- Carefully remove the dispenser from its packaging.
- Remove all packing materials, including any protective films or tapes.
- Inspect the appliance for any signs of damage. If damaged, do not use and contact your supplier.
4.2 Placement
- Place the dispenser on a stable, level, and heat-resistant surface.
- Ensure adequate ventilation around the unit. Do not place it directly against a wall or in an enclosed cabinet.
- Keep the dispenser away from direct sunlight, heat sources, and areas with high humidity.
- Ensure the power outlet is easily accessible.
4.3 Initial Cleaning
- Before first use, clean the water tank and dispensing tap.
- Fill the tank with clean water and dispense a few liters to flush the system. Discard this water.
- Wipe the exterior with a damp cloth.
5. Operating Instructions
5.1 Filling the Water Tank
- Ensure the dispenser is unplugged or powered off.
- Open the lid of the water tank.
- Fill the tank with fresh, cold drinking water up to the maximum fill line. Do not overfill.
- Close the lid securely.
5.2 Powering On
- Plug the power cord into a grounded electrical outlet.
- Turn on the main power switch, usually located on the back or side of the unit.
- The indicator light will illuminate, signaling that the heating process has begun. The water will heat to the optimal temperature. This may take several minutes depending on the initial water temperature and tank capacity.
5.3 Dispensing Hot Water
- Once the water has reached the desired temperature (indicated by a change in the indicator light or a ready signal), place a cup or container under the dispensing tap.
- Press or pull the dispensing lever/button to release hot water.
- Release the lever/button to stop the flow.
- Caution: Hot steam may be released during dispensing.
5.4 Powering Off
- When not in use for extended periods, turn off the main power switch.
- Unplug the dispenser from the power outlet.
6. Maintenance
Regular maintenance ensures the longevity and optimal performance of your hot water dispenser.
6.1 Daily Cleaning
- Empty and clean the drip tray regularly.
- Wipe the exterior surfaces with a soft, damp cloth. Do not use abrasive cleaners or solvents.
- Clean the dispensing tap with a soft brush or cloth to remove any residue.
6.2 Descaling
Depending on water hardness, limescale can build up inside the tank and heating elements. Descale the unit regularly (e.g., every 1-3 months) using a suitable descaling agent for hot water appliances. Follow the descaling agent's instructions carefully.
- Ensure the dispenser is unplugged and cooled down.
- Prepare the descaling solution according to the product instructions.
- Pour the solution into the water tank.
- Allow it to sit for the recommended time.
- Drain the solution completely.
- Rinse the tank thoroughly by filling and draining with fresh water several times to remove all descaling residue.
6.3 Storage
If storing the dispenser for an extended period, ensure it is clean, dry, and empty of water. Store it in a cool, dry place, away from direct sunlight and extreme temperatures.
7. Troubleshooting
Refer to the table below for common issues and their solutions. If the problem persists, contact customer support.
| Problem | Possible Cause | Solution |
|---|---|---|
| No power | Dispenser unplugged; Power outlet faulty; Power switch off. | Check power cord connection; Test outlet with another device; Turn on power switch. |
| Water not heating | Insufficient water in tank; Heating element malfunction. | Fill water tank to appropriate level; Contact customer support if problem persists. |
| Slow water flow | Limescale buildup in tap or internal pipes. | Perform descaling procedure. Clean dispensing tap. |
| Water tastes strange | First use residue; Need for cleaning/flushing. | Flush the system with several tanks of fresh water. Clean the tank. |
8. Specifications
| Feature | Detail |
|---|---|
| Brand | Bravilor Bonamat |
| Model Number | 57325-b2b |
| Model Name | HWA 14 |
| Color | Multicolor (Bunt) |
| Capacity | 13.1 Liters |
| Product Dimensions (approx.) | 50 x 30 x 30 cm (Packaging dimensions, actual product dimensions may vary slightly) |
| Item Weight | 2.5 Kilograms |
| Components Included | Hot Water Dispenser, Instruction Manual |
9. Warranty and Support
For warranty information and customer support, please refer to the documentation provided with your purchase or contact your local Bravilor Bonamat distributor. Keep your proof of purchase for any warranty claims.
For further assistance, visit the official Bravilor Bonamat website or contact their customer service department.





