1. Introduction
This manual provides essential information for setting up, operating, maintaining, and troubleshooting your Dell OptiPlex 7020 MFF Mini Desktop. Please read this manual thoroughly before using the device to ensure proper functionality and longevity.
The Dell OptiPlex 7020 MFF is a compact and powerful business computer designed for efficiency and productivity. It features a 14th Gen Intel Core i5-14500T processor, 16GB DDR5 RAM, and a 512GB PCIe NVMe SSD, running on Windows 11 Pro. Its micro form factor allows for versatile placement, including mounting behind compatible monitors.
2. What's in the Box
Verify that all items are present in the packaging:
- Dell OptiPlex 7020 MFF Mini Desktop
- Wired Keyboard
- Wired Mouse
- Power Adapter (90 W AC adapter, 7.4 mm barrel)
- AZ-XUT Cable
3. Product Features
The OptiPlex 7020 MFF Mini Desktop offers a robust set of features for business and productivity:
- Processor: 14th Gen Intel Core i5-14500T (14 cores, 20 threads, up to 4.60 GHz Turbo)
- Memory: 16GB DDR5 RAM
- Storage: 512GB M.2 PCIe NVMe SSD
- Graphics: Intel UHD Graphics 770
- Operating System: Windows 11 Pro
- Wireless Connectivity: Intel Wi-Fi 6E AX211 (2x2, 802.11ax) and Bluetooth
- Display Support: Supports up to 3 simultaneous displays with 4K resolution via 2 DisplayPorts 1.4a and 1 HDMI 1.4b port.
- Compact Design: Micro Form Factor (MFF) for space-saving deployment.

Image: Overview of the Dell OptiPlex 7020 MFF's core components and capabilities, including Intel Core i5-14500T CPU, Intel UHD Graphics 770, DDR5 RAM, PCIe NVMe SSD, LAN, Wi-Fi 6E + Bluetooth, wired keyboard and mouse, 4-screen display support, and Windows 11 Pro operating system.
4. Ports and Connectors
4.1 Front Ports

Image: Diagram illustrating the front ports of the Dell OptiPlex 7020 MFF. Numbered labels indicate: 1. Power Button, 2. Storage Activity Light, 3. Universal Audio Port, 4. USB 3.2 Gen 1 Type-A Port, 5. USB 3.2 Gen 2x2 Type-C Port.
- 1. Power Button: To turn the system on or off.
- 2. Storage Activity Light: Indicates hard drive or SSD activity.
- 3. Universal Audio Jack: For connecting headphones or a headset.
- 4. USB 3.2 Gen 1 (5 Gbps) Type-A Port with PowerShare: For connecting USB devices and charging compatible devices.
- 5. USB 3.2 Gen 2x2 (10 Gbps) Type-C Port: For high-speed data transfer and connecting USB-C devices.
4.2 Rear Ports

Image: Diagram illustrating the rear ports of the Dell OptiPlex 7020 MFF. Numbered labels indicate: 7. RJ-45 Ethernet Port, 8. DisplayPort 1.4a, 9. USB 2.0 Type-A with SmartPower On, 10. USB 2.0 Type-A, 11. 2x USB 3.2 Type-A Gen 1, 12. Kensington Security Cable Slot and Padlock Ring, 13. HDMI 1.4b, 14. DisplayPort 1.4a, 15. Power Connector.
- 7. RJ-45 Ethernet Port: For wired network connection.
- 8. DisplayPort 1.4a: For connecting a display.
- 9. USB 2.0 Type-A Port (480 Mbps) with SmartPower On: For connecting USB devices, supports SmartPower On feature.
- 10. USB 2.0 Type-A Port (480 Mbps): For connecting USB devices.
- 11. 2x USB 3.2 Type-A Gen 1 (5 Gbps) Ports: For connecting USB devices.
- 12. Kensington Security Cable Slot and Padlock Ring: For physical security.
- 13. HDMI 1.4b Port: For connecting a display.
- 14. DisplayPort 1.4a: For connecting a display.
- 15. Power Adapter Port: For connecting the AC power adapter.
5. Setup
Follow these steps to set up your Dell OptiPlex 7020 MFF Mini Desktop:
- Unpack the System: Carefully remove the computer and all accessories from the packaging.
- Connect Peripherals:
- Connect the wired keyboard and mouse to the available USB ports (preferably USB 2.0 or 3.2 Type-A ports).
- Connect your monitor(s) to the DisplayPort 1.4a and/or HDMI 1.4b ports. The system supports up to three displays simultaneously.
- If using a wired network, connect an Ethernet cable to the RJ-45 port.
- Connect any other USB devices (e.g., external hard drives, printers) to the appropriate USB ports.
- Connect Power: Connect the power adapter to the power adapter port on the rear of the computer, then plug the power cable into an electrical outlet.
- Power On: Press the power button on the front of the computer. The system will boot up.
- Initial Windows Setup: Follow the on-screen instructions to complete the Windows 11 Pro setup, including language, region, network connection (if not wired), and user account creation.

Image: Front view of the Dell OptiPlex 7020 MFF Mini Desktop, showing the power button, storage activity light, audio jack, and USB ports.
6. Operating Instructions
6.1 Power Management
- Turning On: Press the power button once.
- Shutting Down: Click the Start button in Windows, then Power > Shut down.
- Restarting: Click the Start button in Windows, then Power > Restart.
- Sleep Mode: Click the Start button in Windows, then Power > Sleep.
6.2 Display Configuration
To configure multiple displays or adjust display settings in Windows 11 Pro:
- Right-click on an empty area of the desktop and select "Display settings."
- In the Display settings window, you can detect, identify, and arrange your displays.
- Adjust resolution, orientation, and scaling as needed for each monitor.
6.3 Network Connectivity
- Wired Connection: If an Ethernet cable is connected, the system should automatically establish a wired network connection.
- Wireless Connection (Wi-Fi 6E):
- Click the Wi-Fi icon in the taskbar.
- Select your desired Wi-Fi network from the list.
- Enter the network security key (password) if prompted, then click "Connect."
- Bluetooth: To pair Bluetooth devices, go to Settings > Bluetooth & devices, and ensure Bluetooth is turned on.
7. Maintenance
Regular maintenance helps ensure the optimal performance and longevity of your Dell OptiPlex 7020 MFF:
- Keep it Clean: Regularly clean the exterior of the computer with a soft, dry cloth. Use compressed air to gently clear dust from vents to prevent overheating. Ensure the system is powered off and unplugged before cleaning.
- Software Updates: Keep your Windows operating system and drivers updated. Windows Update can be accessed via Settings > Windows Update. Dell also provides driver updates on its official support website.
- Antivirus Protection: Ensure your system has up-to-date antivirus software to protect against malware and viruses.
- Data Backup: Regularly back up important data to an external drive or cloud storage to prevent data loss.
- Proper Ventilation: Ensure the computer is placed in a location with adequate airflow and that its vents are not obstructed.
8. Troubleshooting
This section addresses common issues you might encounter:
8.1 No Power
- Ensure the power adapter is securely connected to both the computer and a working electrical outlet.
- Verify the power outlet is functional by plugging in another device.
- Check the power adapter for any visible damage.
8.2 No Display
- Ensure the monitor is powered on and the video cable (DisplayPort or HDMI) is securely connected to both the computer and the monitor.
- Try connecting the monitor to a different video port on the computer, if available.
- Test the monitor with another device or use a different cable if possible.
8.3 Network Connectivity Issues
- Wired: Check if the Ethernet cable is properly connected. Verify your router/modem is working correctly.
- Wireless: Ensure Wi-Fi is enabled in Windows settings. Confirm you are connected to the correct network and have entered the password correctly. Restart your router/modem.
8.4 System Slowdown
- Check Task Manager (Ctrl+Shift+Esc) for applications consuming excessive CPU or RAM.
- Ensure Windows and drivers are up to date.
- Run a disk cleanup and defragmentation (for HDDs, not necessary for SSDs).
- Scan for malware or viruses.
9. Technical Specifications
Detailed specifications for the Dell OptiPlex 7020 MFF Mini Desktop:
| Component | Specification |
|---|---|
| Form Factor | Micro Form Factor (MFF) |
| Processor | 14th Gen Intel Core i5-14500T (14 Cores, 20 Threads, 1.60 GHz to 4.60 GHz Turbo, 24 MB Cache, 35W) |
| Operating System | Windows 11 Pro |
| Memory (RAM) | 16GB DDR5 RAM |
| Storage | 512GB M.2 PCIe NVMe SSD |
| Graphics | Intel UHD Graphics 770 (Integrated) |
| Wireless | Intel Wi-Fi 6E AX211, 2x2, 802.11ax, Bluetooth |
| Ethernet | 1x RJ-45 Port |
| Front Ports | 1x USB 3.2 Gen 1 Type-A (with PowerShare), 1x USB 3.2 Gen 2x2 Type-C, 1x Universal Audio Jack |
| Rear Ports | 2x USB 2.0 Type-A (1 with SmartPower On), 2x USB 3.2 Type-A Gen 1, 2x DisplayPort 1.4a, 1x HDMI 1.4b, 1x Power Adapter Port |
| Video Output | Max Screen Resolution: 3840x2160 |
| Power Supply | 90 W AC adapter, 7.4 mm barrel |
| Dimensions (WxDxH) | 1.42 in. (36 mm) x 7.01 in. (178 mm) x 7.17 in. (182 mm) |
| Weight | 2.41 lb (1.09 kg) minimum |
9.1 Dimensions and Weight

Image: Diagram illustrating the dimensions and weight of the Dell OptiPlex 7020 MFF. Labels indicate: 1. Height: 7.17 in. (182 mm), 2. Depth: 7.01 in. (178 mm), 3. Width: 1.42 in. (36 mm). Minimum weight: 2.41 lb (1.09 kg), Maximum weight: 2.95 lb (1.34 kg).
10. Warranty and Support
For warranty information, please refer to the documentation included with your Dell OptiPlex 7020 MFF Mini Desktop or visit the official Dell support website. Dell provides various support resources, including drivers, manuals, and troubleshooting guides.
You can typically find support by visiting www.dell.com/support and entering your service tag or product model.





