Introduction
Welcome to the user manual for your new Primo Bottom Loading Self-Cleaning Water Dispenser. This appliance is designed to provide convenient access to hot, cool, and cold purified water. Please read this manual thoroughly before installation and operation to ensure safe and efficient use of your dispenser.
Image: Front view of the Primo Bottom Loading Self-Cleaning Water Dispenser, black with a black stainless steel door, showing the dispensing area and control panel.
Safety Information
Your safety and the safety of others are very important. We have provided many important safety messages in this manual and on your appliance. Always read and obey all safety messages.
- Always place the dispenser on a level surface.
- Do not operate the dispenser with a damaged cord or plug.
- Keep the dispenser away from direct sunlight and heat sources.
- Ensure proper ventilation around the dispenser.
- The hot water faucet is equipped with a child-resistant safety feature. Always engage this feature when not in use, especially in households with children.
- Unplug the dispenser before cleaning or maintenance.
Product Overview
Familiarize yourself with the components of your Primo water dispenser.
Image: A detailed front view of the Primo water dispenser, highlighting the control panel and dispensing area.
Key Components:
- Control Panel: Features indicators for power, heating, cooling, and self-cleaning.
- Dispensing Area: Location for hot, cool, and cold water faucets.
- Drip Tray: Removable for easy cleaning.
- Bottle Compartment: Located at the bottom, conceals the 5-gallon water bottle.
- Child Safety Lock: On the hot water faucet to prevent accidental dispensing.
Setup
Follow these steps to set up your water dispenser for the first time.
- Unpacking: Carefully remove the dispenser from its packaging. Retain packaging for future transport or storage.
- Placement: Place the dispenser on a hard, level surface. Ensure there is at least 4 inches of clearance from the back and sides for proper ventilation. Do not place near direct sunlight or heat sources.
- Initial Cleaning: Wipe down the exterior with a soft, damp cloth. Clean the drip tray before first use.
- Water Bottle Installation:
Image: The Primo water dispenser with its bottom door open, revealing a 5-gallon water bottle being inserted into the compartment.
- Open the bottom door of the dispenser.
- Remove the cap from a new 3 or 5-gallon Primo water bottle. Do not remove the tamper-evident seal if present, as the probe will pierce it.
- Slide the water bottle into the compartment and push it firmly onto the probe.
- Close the door securely.
- Power Connection: Plug the dispenser into a grounded electrical outlet.
- Priming the System: Before turning on heating or cooling, dispense at least 1 liter of water from the cold faucet to ensure the reservoirs are filled. This prevents dry heating/cooling.
Operating Instructions
Your dispenser offers three temperature options for your convenience.
Dispensing Water:
- Cold Water: Place your cup under the cold water faucet. Press the cold water button/lever.
Image: A person dispensing cold water from the dispenser into a clear drinking glass.
- Cool Water: Place your cup under the cool water faucet. Press the cool water button/lever.
- Hot Water: This faucet has a child-resistant safety feature. To dispense hot water, simultaneously slide the safety lock and press the hot water button/lever.
Image: A person dispensing hot water from the dispenser into a white mug, suitable for hot beverages.
Temperature Control:
The dispenser automatically maintains the set temperatures. The hot water heats to at least 188.5°F and the cold water cools to 39.2°F. Indicators on the control panel will show when heating or cooling cycles are active.
Maintenance
Regular maintenance ensures optimal performance and hygiene of your dispenser.
Self-Sanitizing Feature:
This dispenser includes a self-sanitizing feature that uses harmless ozone to sanitize the water reservoirs and lines. Refer to your dispenser's specific instructions for activating this cycle, typically indicated by a dedicated button or light on the control panel.
Cleaning the Drip Tray:
The drip tray is removable and dishwasher-safe for easy cleaning. Empty and clean the drip tray regularly to prevent overflow and maintain hygiene.
Exterior Cleaning:
Wipe the exterior surfaces with a soft, damp cloth. Do not use abrasive cleaners or solvents.
Troubleshooting
If you encounter issues with your dispenser, refer to the following common problems and solutions.
| Problem | Possible Cause | Solution |
|---|---|---|
| No water dispensing. | Water bottle empty or not properly seated. Dispenser not plugged in or power switch off. | Replace water bottle or ensure it is fully seated. Check power connection and switch. |
| Water not hot/cold enough. | Heating/cooling switch off. Dispenser recently plugged in or bottle changed. Poor ventilation. | Ensure heating/cooling switches are on. Allow 15-30 minutes for water to reach desired temperature. Ensure adequate clearance around the unit. |
| Water leaking. | Water bottle cracked or improperly seated. Drip tray full. | Replace damaged bottle. Ensure bottle is correctly installed. Empty and clean drip tray. |
| Unusual noise. | Normal operation (compressor cycling). Dispenser not level. | Some noise is normal. Ensure dispenser is on a level surface. |
Specifications
Technical details for your Primo water dispenser.
- Model Number: 601256 SO-C
- Dimensions (D x W x H): 12.2"D x 14.2"W x 41"H
- Weight: 42 pounds
- Color: Black
- Material: Stainless Steel
- Capacity: Designed for 3 or 5 Gallon water bottles
- Hot Water Temperature: Heats to at least 188.5°F
- Cold Water Temperature: Cools to 39.2°F
- Power Source: Corded Electric
- Manufacturer: Primo Water Corporation
- UPC: 817206013013
Warranty
Your Primo Bottom Loading Self-Cleaning Water Dispenser comes with a 1-YEAR limited warranty from the date of purchase. This warranty covers defects in material and workmanship under normal use. Please retain your proof of purchase for warranty claims. For full warranty terms and conditions, please refer to the documentation included with your product or visit the manufacturer's website.
Customer Support
For further assistance, technical support, or to inquire about replacement parts, please contact Primo Customer Service. You can typically find contact information on the manufacturer's website or on the product packaging.
Visit the Primo Store for more information and products.
