1. Introduction
Thank you for purchasing the ELECOM MagKeep Magnetic Wireless Power Bank. This compact and versatile power bank is designed to provide convenient charging for your MagSafe-compatible iPhone and other USB-C devices. With a 5000mAh capacity, it offers both 5W wireless charging and up to 12W wired charging via its USB Type-C port. This manual provides essential information on how to set up, operate, maintain, and troubleshoot your device.

2. Setup
2.1 Initial Charging of the Power Bank
Your power bank is approximately 70% charged at the factory. However, rechargeable lithium-ion batteries discharge over time. It is highly recommended to fully charge the power bank before its first use to ensure optimal performance.
- Connect the included USB Type-C to USB-A cable to the USB Type-C charging port on the power bank.
- Connect the USB-A end of the cable to a compatible AC adapter (10W or more recommended for fastest charging, not included).
- The LED indicators on the power bank will illuminate to show the charging progress. All four LEDs will be solid white when fully charged.


3. Operating Instructions
3.1 Wireless Charging (MagSafe Compatible)
This power bank supports 5W wireless charging for MagSafe-compatible iPhones (iPhone 12 and iPhone 13 series as of June 2022). The magnetic attachment ensures proper coil alignment for efficient charging.
- Align the power bank with the back of your MagSafe-compatible iPhone. The magnets will snap it into place.
- Wireless charging will begin automatically. You can continue to use your iPhone while it charges.
- It is possible to charge with a MagSafe-compatible case attached, provided the case thickness is 3mm or less. Note that charging may not be possible depending on specific case specifications or conditions.


3.2 Wired Charging (USB Type-C)
The power bank is equipped with one USB Type-C port, capable of delivering up to 12W output for charging smartphones and tablets.
- Connect your device's USB Type-C charging cable to the USB Type-C output port on the power bank.
- Charging will commence automatically.

3.3 Simultaneous Charging
The power bank supports 'simultaneous charging,' allowing you to charge both your iPhone and the power bank itself at the same time. Simply connect the power bank to an AC adapter while it is wirelessly charging your iPhone.
Important Note: When using the USB Type-C port and wireless charging simultaneously, output from the USB Type-C port is prioritized, and wireless output will temporarily stop.
3.4 Battery Level Indicator
The remaining battery charge can be checked via the four-stage LED lamp indicators on the power bank:
- 4 LEDs solid: 75% - 100% charge
- 3 LEDs solid: 50% - 75% charge
- 2 LEDs solid: 25% - 50% charge
- 1 LED solid: Below 25% charge

3.5 Charging Capacity Examples
With a 5000mAh battery capacity, this power bank can provide approximately:
- Approximately 1.6 charges for an 1800mAh smartphone.
- Approximately 0.9 charges for a 3000mAh smartphone.
*These are approximate figures when charging a powered-off smartphone with a fully charged power bank. Actual charging times and number of charges may vary if the device is powered on or in use during charging, or when using wireless output.

4. Maintenance
To ensure the longevity and optimal performance of your ELECOM MagKeep Power Bank, please follow these maintenance guidelines:
- Storage: Store the power bank in a cool, dry place away from direct sunlight and extreme temperatures.
- Cleaning: Use a soft, dry cloth to clean the surface of the power bank. Do not use harsh chemicals or abrasive materials.
- Battery Lifespan: The built-in rechargeable lithium-ion battery is designed for approximately 500 repeated charge cycles.
- Recycling: This product is subject to collection by the Japan Battery Recycling Center (JBRC). Please check the JBRC website for cooperating municipalities and stores in your area for proper disposal.
5. Troubleshooting
5.1 Common Issues and Solutions
- Power Bank Not Charging:
Ensure the charging cable is securely connected to both the power bank and the AC adapter. Verify that the AC adapter is functioning correctly and provides at least 10W output. - Device Not Charging (Wired):
Check if the USB Type-C cable is properly connected to both the power bank and your device. Try using a different cable to rule out cable issues. - Device Not Charging (Wireless):
Ensure your iPhone is MagSafe-compatible (iPhone 12/13 series). Verify that the power bank is correctly aligned with the iPhone's back. Remove any non-MagSafe compatible cases or cases thicker than 3mm. The wireless charging feature includes foreign object detection; ensure no metal objects are between the power bank and your device. - Magnetic Interference:
This product uses magnets. Do not bring magnetic cards (e.g., credit cards, cash cards) close to the power bank, as this may cause damage or data loss to the cards.
5.2 Safety Features
The ELECOM MagKeep Power Bank is designed with a safe circuit that includes six protection functions:
- Overcharge Prevention
- Overdischarge Prevention
- Overvoltage Prevention
- Overcurrent Prevention
- Short Circuit Protection
- Temperature Detection

6. Specifications
Feature | Description |
---|---|
Compatible Devices | MagSafe-compatible iPhones (iPhone 12/13 series), smartphones/tablets that charge via USB |
Connector Shape (Input) | USB Type-C (USB-C) port |
Rated Input Voltage | 5V |
Rated Input Current | 2.0A |
Connector Shape (Output) | USB Type-C (USB-C) port |
Output | Total 12W (USB Type-C: 5V/2.4A, Wireless Charging: 5W) |
Battery Type | Rechargeable Lithium-ion Battery |
Battery Rated Capacity | 3.7V/5000mAh (18.5Wh) |
Charging Time (Power Bank) | Approx. 2 hours 50 minutes (with 10W or higher AC charger) |
External Dimensions (W x D x H) | Approx. 65mm x 15mm x 94mm |
Weight | Approx. 125g |
Color | White |
Number of Repeated Uses | 500 times |
Accessories | USB Type-C (USB-C) - USB-A cable (0.1m) |
Safety Compliance | PSE compliant (Japan's Electrical Appliance and Material Safety Law) |

7. Warranty and Support
7.1 Warranty Period
This product comes with a 1-year warranty from the date of purchase. Please retain your proof of purchase for warranty claims.
7.2 Customer Support
For product inquiries, technical support, or warranty claims, please refer to the official ELECOM website for contact information and support resources.