X9 Performance X9RBERGO2SGCB

X9 Ergonomic Keyboard and Mouse Wireless Combo User Manual

Model: X9RBERGO2SGCB

Introduction

Thank you for choosing the X9 Ergonomic Keyboard and Mouse Wireless Combo. This manual provides detailed instructions for setting up, operating, maintaining, and troubleshooting your new device. Please read this manual thoroughly before use to ensure optimal performance and longevity of your product.

X9 Ergonomic Keyboard and Mouse Wireless Combo

Figure 1: X9 Ergonomic Keyboard and Mouse Wireless Combo. This image displays the full keyboard and mouse set, highlighting its ergonomic design and integrated wrist rest.

Package Contents

  • X9 Ergonomic Split Keyboard
  • X9 Ergonomic Mouse
  • USB-C Charging Cable
  • 2.4GHz USB Receiver (stored in mouse compartment)
  • User Manual (this document)

Setup

1. Charging the Devices

Both the keyboard and mouse are equipped with rechargeable batteries. Before first use, it is recommended to fully charge both devices.

  • Connect the supplied USB-C charging cable to the charging port on the keyboard and mouse.
  • Connect the other end of the cable to a USB power source (e.g., computer USB port, USB wall adapter).
  • The charging indicator light will show charging status (refer to device for specific light behavior).
  • A full charge typically takes approximately 2-3 hours.
X9 Ergonomic Mouse Charging

Figure 2: The ergonomic mouse connected to a USB-C charging cable, illustrating the charging process. Both the keyboard and mouse are rechargeable via USB-C.

2. Connecting the Devices

The X9 combo offers dual wireless connectivity: 2.4GHz via USB receiver and Bluetooth.

2.1. 2.4GHz Wireless Connection (Recommended for Desktop PCs)

  • Locate the 2.4GHz USB receiver. It is typically stored in a compartment underneath the mouse.
  • Insert the USB receiver into an available USB port on your computer.
  • Turn on the keyboard and mouse using their respective power switches.
  • The devices should automatically connect to your computer.
X9 Ergonomic Mouse USB Dongle Compartment

Figure 3: Underside view of the ergonomic mouse, showing the discreet compartment for storing the 2.4GHz USB receiver. This ensures the receiver is always with the mouse when not in use.

2.2. Bluetooth Connection (for up to 2 devices)

The keyboard and mouse can connect to up to two Bluetooth devices independently.

  • Turn on the keyboard/mouse.
  • On the keyboard, press the BT1 or BT2 button to select a Bluetooth channel. The indicator light for the selected channel will blink rapidly, indicating pairing mode.
  • On your device (computer, tablet, smartphone), enable Bluetooth and search for new devices.
  • Select "X9 Keyboard" or "X9 Mouse" from the list of available devices.
  • Follow any on-screen prompts to complete the pairing process.
  • Once paired, the indicator light will stop blinking and remain solid for a few seconds.
  • To switch between paired Bluetooth devices, simply press the corresponding BT1 or BT2 button.
X9 Ergonomic Keyboard and Mouse Multi-Device Pairing

Figure 4: Diagram illustrating the ability of the X9 combo to pair with up to three devices simultaneously (one 2.4GHz, two Bluetooth). This highlights the versatility for users with multiple devices.

Operating Instructions

Keyboard Features

  • Ergonomic Split Design: The keyboard features a split "2-zone" layout and an integrated wrist cushion designed to promote natural arm and wrist posture, reducing strain during extended use.
  • Adjustable Typing Angles: Utilize the four kickstands on the underside of the keyboard to adjust the typing angle for personalized comfort.
  • Scissor Switch Keys: Provides a responsive and quiet typing experience.
  • Function Keys and Shortcuts: The 100-key layout includes 14 dedicated shortcut keys for enhanced productivity. Refer to the keyboard layout for specific functions (e.g., media control, volume, search).
  • OS Compatibility: The keyboard supports both PC (Windows) and Mac operating systems. Use the dedicated PC/Mac switch or function key combination to optimize key mappings.
X9 Ergonomic Keyboard Comfort Features

Figure 5: The X9 ergonomic keyboard showcasing its split "2-zone" layout, padded wrist cushion, and sloped typing angles, all designed to improve user comfort and reduce strain.

Mouse Features

  • Ergonomic Shape: The mouse is sculpted to fit the contours of your hand, providing comfortable grip and reducing wrist strain.
  • 6-Button Configuration: Includes standard left/right click, scroll wheel, and additional programmable buttons for streamlined navigation.
  • Adjustable DPI: Cycle through 4 DPI modes (800, 1200, 1600, 2400) to adjust cursor sensitivity to your preference. The DPI button is typically located near the scroll wheel.

Maintenance

Cleaning

  • Disconnect the devices from power and turn them off before cleaning.
  • Use a soft, lint-free cloth slightly dampened with water or a mild cleaning solution to wipe down the surfaces.
  • Avoid using harsh chemicals, abrasive cleaners, or spraying liquids directly onto the devices.
  • For cleaning between keys, use compressed air to remove dust and debris.

Battery Care

  • To maximize battery life, avoid fully discharging the devices frequently.
  • If storing the devices for an extended period, charge them to about 50% and turn them off.
  • Use only the provided USB-C cable for charging.

Troubleshooting

Common Issues and Solutions
ProblemPossible CauseSolution
Devices not connecting (2.4GHz)USB receiver not properly inserted; devices off; low battery.Ensure USB receiver is fully inserted. Turn on keyboard and mouse. Charge devices. Try a different USB port.
Devices not connecting (Bluetooth)Not in pairing mode; device Bluetooth off; already connected to max devices.Ensure keyboard/mouse is in Bluetooth pairing mode (blinking light). Verify Bluetooth is enabled on your computer/device. Disconnect from other Bluetooth devices if necessary.
Keyboard/Mouse unresponsiveLow battery; connection lost; device frozen.Charge devices. Turn devices off and on again. Re-establish connection (2.4GHz or Bluetooth).
Mouse cursor erratic or skippingLow battery; dirty sensor; unsuitable surface.Charge mouse. Clean the optical sensor on the mouse's underside. Use on a clean, non-reflective mouse pad or surface.
Short battery lifeFrequent use; aging battery.Ensure devices are fully charged. Turn off devices when not in use. Battery life naturally decreases over time.

Specifications

X9 Ergonomic Keyboard and Mouse Combo Specifications
FeatureDetail
Model NumberX9RBERGO2SGCB
Connectivity Technology2.4GHz Wireless (USB Receiver), Bluetooth (BT1, BT2)
Keyboard Layout100-key, Split "2-Zone" Ergonomic
Keyboard Key TypeScissor Switch
Mouse Buttons6 Buttons
Mouse DPI Modes800 / 1200 / 1600 / 2400
Power SourceRechargeable Lithium-ion Batteries (USB-C)
Compatible DevicesLaptop, Personal Computer, Tablet, Smartphone, Television
Operating System CompatibilityWindows, macOS
Keyboard Dimensions (L x W x H)16.25 x 9.6 x 1.1 inches
Mouse Dimensions (L x W x H)4.6 x 3.3 x 2.0 inches
Item Weight3.39 pounds (total combo)
X9 Ergonomic Keyboard and Mouse Dimensions

Figure 6: Detailed dimensions of the X9 ergonomic keyboard and mouse, providing precise measurements for both components.

Warranty and Support

X9 Performance values your satisfaction. This product comes with up to a 2-year warranty from the date of purchase. For warranty claims, technical assistance, or customer support, please contact X9 Performance customer service through the contact information provided on their official website or through your purchase platform.

Please retain your proof of purchase for warranty purposes.

For the latest support information and FAQs, visit the X9 Performance website: www.x9performance.com

© 2025 X9 Performance. All rights reserved.

Product specifications are subject to change without notice.

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