aosu C2E2BH11

aosu C2E2BH11 2K Indoor Security Camera User Manual

Model: C2E2BH11

1. Introduction

Thank you for choosing the aosu C2E2BH11 2K Indoor Security Camera. This manual provides essential information for setting up, operating, and maintaining your camera. Please read it thoroughly before use and retain it for future reference.

The aosu C2E2BH11 is a versatile indoor security camera designed to provide clear 2K QHD video surveillance, smart motion detection, two-way audio communication, and seamless integration with smart home systems like Alexa and Google Assistant.

2. Package Contents

Ensure all items are present in your package:

  • aosu C2E2BH11 Indoor Security Camera (1 or 2 units, depending on purchase)
  • Power Adapter (per camera)
  • USB-C Charging Cable (per camera)
  • Screw Pack for mounting (per camera)
  • User Manual (this document)

3. Product Overview

Familiarize yourself with the camera's components:

Two aosu C2E2BH11 indoor security cameras with a smartphone displaying a live feed of a child and a dog.

This image shows two aosu C2E2BH11 indoor security cameras, white and spherical, positioned on a surface. A smartphone screen to the left displays a live video feed from one of the cameras, showing a child playing with a dog indoors. This illustrates the camera's live monitoring capability.

  • Camera Lens: Captures 2K QHD video.
  • Infrared LEDs: For night vision up to 10 meters.
  • Microphone: For audio input and two-way communication.
  • Speaker: For audio output and two-way communication.
  • One-Touch Call Button: Initiates a call to the linked smartphone app.
  • Status Indicator Light: Shows camera status (e.g., connected, recording).
  • USB-C Port: For power connection.
  • Reset Button: Used for factory reset.
  • MicroSD Card Slot: For local video storage (card not included).

4. Setup Guide

4.1. Download the aosu App

  1. Search for "aosu" in the Apple App Store (for iOS devices) or Google Play Store (for Android devices).
  2. Download and install the aosu app.
  3. Register for a new account or log in if you already have one.

4.2. Power On the Camera

  1. Connect the USB-C charging cable to the camera's USB-C port.
  2. Plug the power adapter into a wall outlet.
  3. The camera will power on, and the status indicator light will begin to flash, indicating it's ready for pairing.

4.3. Add Camera to the App

  1. Open the aosu app on your smartphone.
  2. Tap the "+" icon to add a new device.
  3. Select your camera model from the list.
  4. Follow the on-screen instructions to connect the camera to your Wi-Fi network (supports both 2.4 GHz and 5 GHz). You may need to scan a QR code displayed on your phone with the camera lens.
  5. Once connected, the status indicator light will turn solid blue, and you will see the camera's live feed in the app.

4.4. Mounting the Camera (Optional)

The camera can be placed on a flat surface or mounted to a wall or ceiling using the provided screw pack. Ensure the camera is positioned to cover the desired viewing area.

5. Operating Instructions

5.1. Live View and Pan/Tilt Control

Open the aosu app and select your camera to view the live feed. Use the on-screen controls to pan (360°) and tilt (155°) the camera lens to adjust the viewing angle.

5.2. Two-Way Audio and One-Touch Calls

A hand pressing the call button on an aosu C2E2BH11 camera, with a smartphone screen showing an incoming call.

This image demonstrates the one-touch call feature. A finger is shown pressing the green phone icon on the camera's base. An overlay shows a smartphone receiving an incoming call, indicating the two-way communication function.

  • Two-Way Audio: In the live view, tap the microphone icon to speak through the camera's speaker. Tap the speaker icon to hear audio from the camera's microphone.
  • One-Touch Call: Press the phone icon button on the camera's base to initiate a call to the linked smartphone app. This allows for quick communication with family members.

5.3. Smart Motion Tracking and Alerts

An aosu C2E2BH11 camera tracking movement, with a smartphone notification indicating motion detection.

This image illustrates the smart motion tracking feature. The camera is shown panning to follow a child and a dog moving across a room. A smartphone screen in the foreground displays a notification: 'Someone is found to stay around Baby room', demonstrating real-time alerts.

The camera can detect human and pet movement. Enable motion detection in the app settings to receive instant alerts on your smartphone when activity is detected. The camera can also automatically track moving subjects within its field of view.

5.4. Night Vision

The camera automatically switches to infrared night vision in low-light conditions, providing clear black-and-white video up to 10 meters. The 940 NM infrared LEDs are nearly invisible, ensuring undisturbed monitoring.

Comparison of 2K resolution video versus standard resolution video, showing a child and a dog with enhanced detail in 2K.

This image provides a visual comparison of video quality. The left side shows a clear, detailed image labeled '2K Resolution' of a child and a dog. The right side shows the same scene with less detail, labeled 'Standard Resolution', highlighting the superior clarity of 2K QHD.

5.5. Privacy Mode

Two aosu C2E2BH11 cameras, one with its lens exposed and another with its lens physically covered by the camera housing in privacy mode.

This image demonstrates the privacy mode feature. On the left, a camera is shown in its normal operating state with the lens visible. On the right, the same camera is shown with its spherical top rotated downwards, physically covering the lens to ensure privacy.

Activate Privacy Mode in the app settings. This feature physically rotates the camera lens downwards, covering it completely to ensure your privacy when monitoring is not desired.

5.6. Smart Home Integration

An aosu C2E2BH11 camera next to an Amazon Echo Show, displaying the camera's live feed.

This image shows the camera's compatibility with smart home assistants. An aosu C2E2BH11 camera is placed beside an Amazon Echo Show device, which is displaying a live video feed from the camera, demonstrating integration with Alexa for voice control and viewing.

The aosu C2E2BH11 is compatible with Amazon Alexa and Google Assistant. Link your aosu account in the respective smart home app to enable voice commands for live viewing on compatible devices (e.g., "Alexa, show me the living room camera").

5.7. Storage Options

  • Local Storage: Insert a MicroSD card (up to 128GB, not included) into the camera's slot for continuous recording or event-triggered recordings.
  • Cloud Storage: Optional cloud storage plans are available through the aosu app for secure, encrypted video backup.

6. Maintenance

  • Cleaning: Gently wipe the camera lens and body with a soft, dry cloth. Do not use liquid cleaners or aerosols.
  • Firmware Updates: Regularly check the aosu app for available firmware updates to ensure optimal performance and security.
  • Placement: Ensure the camera is placed in a stable location, away from direct sunlight, heat sources, and moisture.

7. Troubleshooting

ProblemPossible Solution
Camera not connecting to Wi-Fi
  • Ensure your Wi-Fi password is correct.
  • Check if the camera is within range of your Wi-Fi router.
  • Verify your router supports 2.4 GHz or 5 GHz Wi-Fi.
  • Try resetting the camera using the reset button.
No live view in the app
  • Check your internet connection.
  • Restart the aosu app.
  • Ensure the camera is powered on and connected to Wi-Fi (solid blue indicator light).
Motion alerts not received
  • Enable motion detection in the app settings.
  • Check your phone's notification settings for the aosu app.
  • Adjust motion sensitivity in the app.
Two-way audio not working
  • Ensure microphone and speaker permissions are granted to the aosu app on your phone.
  • Check volume settings on your phone and in the app.
Camera is unresponsive
  • Unplug the camera, wait 10 seconds, and plug it back in.
  • If the issue persists, perform a factory reset by pressing and holding the reset button for several seconds until the indicator light changes. Then re-add the camera to the app.

8. Specifications

FeatureDetail
Model NameC2E2BH11
Brandaosu
Effective Video Resolution3 MP (2K QHD)
Effective Still Resolution3 Megapixels
Viewing Angle360 Degrees (Pan), 155 Degrees (Tilt)
Night Vision Range10 Meters
Wireless ConnectivityWi-Fi (2.4 GHz & 5 GHz)
Power SourceElectric Cable (5V, 3W)
Compatible DevicesSmartphone (iOS/Android), Amazon Alexa, Google Assistant
Indoor/Outdoor UseIndoor
Form FactorDome
Mounting TypeTable Mount (or Wall/Ceiling with screws)
MaterialPlastic
Dimensions (L x W x H)5.1 x 5.1 x 7.6 cm
Special FeaturesNight Vision, Motion Tracking, Two-Way Audio, One-Touch Call, Privacy Mode

9. Warranty and Support

For warranty information and technical support, please refer to the official aosu website or contact their customer service directly. Keep your purchase receipt as proof of purchase for warranty claims.

For further assistance, visit the aosu support page or contact customer service through the aosu app.

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