Dilwe X3

Dilwe X3 Smart Video Doorbell User Manual

Model: X3

Introduction

The Dilwe X3 Smart Video Doorbell with Chime provides enhanced home security and convenience. Featuring HD video, two-way audio, motion detection, and night vision, this rechargeable battery-powered doorbell allows you to monitor your front door remotely and communicate with visitors from anywhere.

Dilwe X3 Smart Doorbell Camera and Chime
Overview of the Dilwe X3 Smart Doorbell Camera and its accompanying chime unit, highlighting its smart features for home security.

Package Contents

Please verify that all items listed below are included in your package:

  • 1 x Doorbell Camera
  • 1 x Indoor Ding Dong Machine (Chime)
  • 1 x Double Sided Tape
  • 2 x Screw
  • 2 x Plastic Expansion Tube
  • 1 x User Manual
  • 1 x USB Cable
Contents of the Dilwe X3 Smart Video Doorbell package
All components included in the Dilwe X3 Smart Video Doorbell package, including the doorbell unit, chime, mounting hardware, and charging cable.

Specifications

Item TypeSmart Video Doorbell
Gross Weight157g / 5.5oz
MaterialABS
Connection MethodBluetooth or WiFi
Viewing Angle60 degrees
Pickup Distance3 meters
StorageCloud Storage
BatteryBuilt-in Lithium Battery, 1000mAh capacity
Dimensions (Doorbell)73mm (H) x 46mm (W) x 25mm (D) / 2.87in (H) x 1.81in (W) x 0.98in (D)
Dimensions (Chime)41mm (H) x 43mm (W) x 32mm (D) / 1.61in (H) x 1.69in (W) x 1.26in (D)
Dimensions of the Dilwe X3 Smart Video Doorbell and Chime
Detailed dimensions of both the Dilwe X3 doorbell unit and the indoor chime unit.

Setup Guide

Follow these steps to set up your Dilwe X3 Smart Video Doorbell:

  1. Charge the Doorbell: Before initial use, ensure the doorbell camera's built-in battery is fully charged using the provided USB cable.
  2. Download the App: Scan the QR code provided in the physical manual or search for "InnoMotion" in your mobile app store (iOS/Android) to download and install the application.
  3. Create an Account: Open the InnoMotion app and follow the on-screen prompts to create a new user account or log in if you already have one.
  4. Add Device: In the app, tap the "Add Device" or "+" button. Select "Smart Doorbell X3" from the list of available devices.
  5. Connect to Network: Follow the in-app instructions to connect your doorbell to your home's Wi-Fi network. Ensure your phone is connected to a 2.4GHz Wi-Fi network during this process.
  6. Pair Chime: The indoor ding dong machine (chime) can be paired via Bluetooth or WiFi. Refer to the chime's specific instructions for pairing. The chime's volume is adjustable and its placement is flexible.
  7. Mount the Doorbell: Choose a suitable location near your front door. Use the double-sided tape or the provided screws and plastic expansion tubes to securely mount the doorbell camera. Ensure the camera has a clear view of the area.
Indoor chime unit of the Dilwe X3 Smart Video Doorbell mounted on a wall
The indoor chime unit, which can be placed flexibly and has adjustable volume, shown mounted on a wall.

Operating Instructions

Understand the key features and how to operate your Dilwe X3 Smart Video Doorbell:

Remote Video Call & Notifications

When a visitor presses the doorbell, a notification will be pushed to your mobile phone. You can then enter the mobile phone video call interface to view the live feed, engage in two-way audio communication, and monitor your door in real-time from anywhere.

Remote video call feature of the Dilwe X3 Smart Video Doorbell
Illustration of the remote video call function, showing how users can interact with visitors via their mobile phone when the doorbell is pressed.

Two-Way Audio & Voice Changer

The doorbell features a two-way voice design with high-power speakers and sensitive microphones, ensuring clear audio communication. It also includes a voice-changing function for added privacy or security.

HD Wide Angle Lens & Night Vision

Equipped with a high-definition wide-angle lens, the doorbell provides a panoramic view of the area, minimizing blind spots. Built-in high-power infrared night vision lights, combined with an ICR infrared filter, automatically switch between day and night modes, ensuring clear visibility even in low-light conditions.

Motion Detection & Automatic Capture

The doorbell can automatically detect motion and capture images of visitors. These visitor records are stored in the cloud, allowing you to review them anytime, anywhere via the mobile app. This feature helps you stay informed about activity at your door even when you are away.

Cloud storage and data encryption features of the Dilwe X3 Smart Video Doorbell
Explanation of the fully encrypted cloud storage and automatic loop coverage for visitor records, ensuring data security.

Long Battery Life

The doorbell has a built-in 1000mAh rechargeable lithium battery with a low-power design, significantly extending its battery life between charges.

Icons representing key features of the Dilwe X3 Smart Video Doorbell
Visual representation of the doorbell's main features: video call, app voice call, voice changer, wide angle lens, HD night vision, long battery life, quick installation, clear and loud volume, and automatic capture.

Maintenance

  • Cleaning: Use a soft, dry cloth to clean the doorbell and chime units. Do not use abrasive cleaners or solvents.
  • Battery Care: Recharge the doorbell battery when the app indicates low power. Avoid fully draining the battery frequently to prolong its lifespan.
  • Firmware Updates: Periodically check the InnoMotion app for any available firmware updates for your doorbell. Updates can improve performance and add new features.
  • Environmental Conditions: Ensure the doorbell is installed in a location protected from extreme weather conditions if possible, although it is designed for outdoor use.

Troubleshooting

ProblemSolution
Doorbell not connecting to Wi-FiEnsure your Wi-Fi network is 2.4GHz. Check Wi-Fi signal strength at the doorbell's location. Restart your router and the doorbell. Re-attempt the connection process in the app.
No notifications on phoneCheck app notification settings on your phone and within the InnoMotion app. Ensure the app has necessary permissions. Verify your phone has an active internet connection.
Poor video quality or night visionEnsure the camera lens is clean. Check for obstructions. Verify adequate lighting for night vision (infrared lights should activate automatically).
Two-way audio issuesCheck microphone and speaker settings in the app. Ensure there are no physical obstructions blocking the microphone or speaker on the doorbell. Reduce background noise.
Chime not ringingEnsure the chime is powered on and properly paired with the doorbell. Check the volume settings on the chime unit and in the app.

Warranty and Support

For warranty information and technical support, please refer to the official Dilwe website or contact their customer service directly. Keep your purchase receipt as proof of purchase for warranty claims.

Manufacturer: Dilwe

Date First Available: July 29, 2022

For further assistance, please visit the Dilwe Store on Amazon.

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