Important Safety and Installation Information
To ensure the validity of the manufacturer's 2-year parts warranty, all installation, electrical connection, operational verification, maintenance, and any necessary repairs must be performed by a qualified professional.
Annual maintenance is mandatory. Failure to comply with these conditions will void the warranty.
Upon delivery, it is imperative to inspect the package thoroughly, both externally and internally, for any damage. Without a documented claim at the time of delivery, no product exchange or refund will be possible.
This pellet stove is designed for heating purposes only. Do not use it for any other application.
Product Overview

Image: The Sannover Flavia 13 kW Air Pellet Stove, featuring a modern design with a red exterior, positioned on a stone hearth next to a stone wall in a spacious living area. The stove's firebox shows active flames.
The Sannover Flavia 13 kW Air Pellet Stove is a high-performance, air-ventilated heating appliance designed for efficient and economical heating. Its compact design and integrated features make it user-friendly and effective for distributing heat throughout your living space.
- Power Output: 13 kW
- Heating Type: Air-ventilated, heating only
- Design: Compact with an innovative aesthetic
- Fuel: Wood pellets
Setup and Installation
Installation of the Sannover Flavia 13 kW Air Pellet Stove requires adherence to local building codes and safety regulations.
- Professional Installation: Engage a qualified professional for all installation procedures, including placement, chimney connection, and electrical wiring.
- Chimney Connection: The stove requires an 80 mm chimney connection for exhaust fumes. Ensure proper sealing and ventilation.
- Electrical Connection: Connect the stove to a suitable electrical outlet as per the professional's guidance.
- Initial Checks: Before first use, the professional will verify proper functioning and safety parameters.
Note: Incorrect installation can lead to safety hazards and void the product warranty.
Operating Instructions
The Flavia pellet stove features a user-friendly digital control panel located on the top of the appliance.
- Power On/Off: Use the designated button on the digital panel to turn the stove on or off.
- Pellet Loading: Open the pellet hopper lid and fill with high-quality wood pellets. Ensure the hopper is not overfilled.
- Temperature Setting: Adjust the desired room temperature using the controls on the digital panel. The integrated ambient probe will automatically regulate the stove's operation to maintain the set temperature.
- Programming: Utilize the programming features to set operating schedules, allowing the stove to turn on and off automatically at specific times.
- Air Ventilation: The integrated fan ensures optimal heat distribution throughout the heated volume.
- Double Combustion: This system enhances efficiency and reduces emissions.
For detailed programming instructions, refer to the full manual provided with your product.
Maintenance
Regular maintenance is crucial for the efficient and safe operation of your Sannover Flavia pellet stove.
- Annual Professional Maintenance: A qualified professional must perform annual maintenance. This is mandatory for warranty validity and ensures optimal performance and safety.
- Ash Removal: The stove features a removable ash pan for easy cleaning. Empty the ash pan regularly to prevent buildup and maintain efficient combustion.
- Crucible Cleaning: Periodically inspect and clean the cast iron crucible to remove any residue or clinker that may form.
- General Cleaning: Keep the exterior of the stove clean using a soft, dry cloth. Do not use abrasive cleaners.
Always ensure the stove is completely cool before performing any cleaning or maintenance tasks.
Troubleshooting
If you encounter issues with your Sannover Flavia pellet stove, consider the following general advice:
- No Ignition: Check pellet levels, ensure the crucible is clean, and verify the electrical connection.
- Poor Heat Output: Ensure the chimney is clear, the ash pan is empty, and the air inlets are not obstructed.
- Unusual Noises: Power off the stove and consult a professional.
- Error Codes: If the digital panel displays an error code, refer to the comprehensive user manual for specific meanings and solutions.
For persistent problems or issues not covered here, contact a qualified service technician or Sannover customer support. Do not attempt complex repairs yourself.
Specifications
| Model | Flavia 13 kW |
| Brand | Sannover |
| Power Output | 13 kW |
| Heating Type | Air-ventilated, Heating only |
| Chimney Connection | 80 mm (rear exhaust) |
| Dimensions (L x W x H) | 65.5 x 59.6 x 117 cm |
| Weight | 128 kg |
| Crucible Material | Cast Iron |
| Features | Digital control panel, Integrated ambient probe, Programmable, Removable ash pan, Double combustion |
Warranty and Customer Support
Manufacturer's Warranty
The Sannover Flavia 13 kW Air Pellet Stove comes with a 2-year parts warranty from the manufacturer. This warranty is strictly conditional upon professional installation, electrical connection, operational verification, and annual maintenance performed by a qualified technician. Any repairs must also be carried out by a qualified professional.
Failure to meet these conditions will result in the invalidation of the warranty. Please retain all installation and maintenance records.
Customer Support
For technical assistance, warranty claims, or to locate a qualified service professional, please contact Sannover customer support. Refer to the contact information provided in your product packaging or on the official Sannover website.
Always provide your product model (Flavia 13 kW) and ASIN (B0B6PCG659) when contacting support.





