tag8 Bag Tracker (Pack 2)

tag8 Dolphin Smart Luggage Tracker

User Manual

Introduction

Welcome to the tag8 Dolphin Smart Luggage Tracker user manual. This guide provides essential information for setting up, operating, and maintaining your Dolphin tracker. The tag8 Dolphin tracker is designed to help you keep track of your belongings, such as luggage, backpacks, and other items, using Bluetooth Low Energy (BLE) technology.

tag8 Dolphin Smart Luggage Tracker (front and back view)

Image: Front and back view of the tag8 Dolphin Smart Luggage Tracker, showing the leather casing and internal components.

The Dolphin tracker connects to your smartphone via Bluetooth, allowing you to monitor its location, receive separation alerts, and utilize a community search feature to enhance recovery possibilities.

Setup Guide

What's in the Box

Initial Setup

  1. Download the App: Search for the "Dolphin Tracker App" on the Apple App Store (for iOS devices) or Google Play Store (for Android devices) and install it on your smartphone.
  2. Enable Bluetooth: Ensure Bluetooth is enabled on your smartphone.
  3. Pair the Tracker: Open the Dolphin Tracker App. Follow the on-screen instructions to pair your tag8 Dolphin tracker. This typically involves pressing the button on the tracker to activate pairing mode.
  4. Attach the Tracker: Securely attach the Dolphin tracker to your luggage, backpack, or other valuable item using its leather strap.
Smartphone displaying the Dolphin Tracker app connected to the tracker

Image: A smartphone screen showing the Dolphin Tracker app interface, indicating a successful connection to the tracker with options to 'RING' or view a 'MAP'.

Setup Demonstration Video

Video: A short demonstration of the tag8 Dolphin Smart Luggage Tracker's features, including real-time tracking, instant alerts, and global airport coverage. This video highlights how the tracker helps prevent lost luggage anxiety.

Operating Instructions

Tracking Your Item

The tag8 Dolphin tracker uses Bluetooth Low Energy (BLE) 5.0 to provide location information. When your mobile device is within the tracker's range (approximately 250 feet line of sight, 30 feet non-line of sight), the app will show its live location. If the tracker is out of range, the app will display the last known location.

tag8 Dolphin tracker features including separation alarm, GPS location tracking, community search, WorldTracer code, unique QR code, and airline privacy compliance

Image: An infographic illustrating the key features of the tag8 Dolphin tracker, such as separation alarm, Bluetooth GPS location tracking, community search, SITA WorldTracer code, unique QR code, and airline privacy compliance.

Separation Alarm

Activate the separation alarm feature in the Dolphin Tracker App. If your tracker moves out of your phone's Bluetooth range, both your phone and the tracker will emit an alarm, alerting you to the separation.

Community Search

If your item is lost, mark it as "Lost" in the Dolphin Tracker App. This enables the community search feature. Any smartphone running the tag8 app that comes within range of your lost tracker will anonymously update its location, helping you recover your item.

QR Code and SITA WorldTracer

Each tag8 Dolphin tracker features a unique scannable QR code and an embedded SITA WorldTracer Code. The QR code allows a finder to easily contact you or tag8's Global Logistic Support for return. The SITA WorldTracer Code aids in tracking across airports worldwide.

Close-up of the tag8 Dolphin tracker showing the QR code and SITA WorldTracer details

Image: A close-up view of the tag8 Dolphin tracker, highlighting the QR code and the SITA WorldTracer code for easy identification and return of lost items. The privacy flap is shown open.

If your tag8 Dolphin tracker is found, the finder can scan the QR code to initiate the return process. You can also report a found tag via the official website: tag8 Report Found.

Product Features Overview Video

Video: This video demonstrates the various functionalities of the tag8 Dolphin Smart Bag Tag, including how it helps locate lost items through Bluetooth tracking, community search, and separation alarms. It also shows its application on different types of bags.

Maintenance

Battery Information

The tag8 Dolphin tracker is powered by a pre-installed Lithium Metal battery. This battery is non-replaceable and non-rechargeable. The battery life is designed to last between 24 to 36 months, depending on usage patterns.

Diagram showing the components of the tag8 Dolphin tracker and battery life information

Image: A diagram illustrating the key components of the tag8 Dolphin tracker (leather strap, leather body, button) and detailing the battery life as 24 to 36 months, emphasizing it is non-replaceable and non-rechargeable.

No other maintenance is required for the device itself. Keep the leather casing clean and dry.

Troubleshooting

ProblemSolution
Tracker not connecting to the app.
  • Ensure Bluetooth is enabled on your smartphone.
  • Make sure the tracker is within your phone's Bluetooth range.
  • Restart the Dolphin Tracker App.
  • Press the button on the tracker to re-enter pairing mode if necessary.
  • Check if the tracker's battery is depleted (after 24-36 months of use).
App crashes during setup or use.
  • Ensure your app is updated to the latest version.
  • Clear the app's cache and data in your phone's settings.
  • Restart your smartphone.
  • If the issue persists, reinstall the app.
Separation alarm not working.
  • Verify that the separation alarm feature is enabled in the app settings.
  • Ensure your phone's notification settings allow alerts from the Dolphin Tracker App.
  • Check that the tracker is within Bluetooth range when testing.

Specifications

FeatureDetail
Model NumberBag Tracker (Pack 2)
Connectivity TechnologyBluetooth Low Energy (BLE) 5.0
Special FeatureReal Time Tracking (within range)
Supported ApplicationDolphin Tracker App (iOS & Android)
Power Source1 Lithium Metal battery (included, non-replaceable, non-rechargeable)
Estimated Battery Life24-36 months (depending on usage)
Item Weight2.82 ounces
Package Dimensions7.17 x 4.02 x 0.83 inches
ColorTan

Warranty Information

Specific warranty details for the tag8 Dolphin Smart Luggage Tracker are typically provided at the point of purchase or within the product packaging. Please refer to your purchase documentation or the official tag8 website for comprehensive warranty terms and conditions.

Customer Support

For further assistance, technical support, or inquiries regarding your tag8 Dolphin Smart Luggage Tracker, please visit the official tag8 store on Amazon or their dedicated support channels. You can access the tag8 store here: tag8 Amazon Store.