1. Introduction
This manual provides detailed instructions for the ASHATA Bluetooth Neckband Headphones, Model SX 991. Please read this manual thoroughly before using the product to ensure proper operation and to maximize its lifespan. Keep this manual for future reference.

Figure 1: ASHATA Bluetooth Neckband Headphones SX 991
2. Package Contents
Verify that all items listed below are present in your package:
- ASHATA Bluetooth Neckband Headphones (SX 991)
- USB Charging Cable
- Additional Ear Tips (various sizes)
- Carrying Case
- Carabiner
- User Manual

Figure 2: Included accessories with the headphones.
3. Product Overview
The ASHATA SX 991 headphones feature an ergonomic neckband design with retractable earbuds for convenience and comfort. Key components and controls are detailed below.

Figure 3: Overview of headphone controls and features.
3.1 Key Features
- Ergonomic Neckband: Designed for comfortable wear around the neck.
- Retractable Earbuds: Earbuds can be pulled out to the desired length and retracted when not in use.
- Bluetooth 5.0: Provides a stable and fast wireless connection.
- Noise Cancellation: CVC noise cancellation technology for clear calls.
- Long Battery Life: Up to 18 hours talk time, 16 hours music time, 300 hours standby.
- Vibration Alert: Notifies of incoming calls.

Figure 4: Long battery life for extended use.
4. Setup
4.1 Charging the Headphones
Before first use, fully charge the headphones. A full charge takes approximately 3.5 hours.
- Connect the micro USB end of the charging cable to the charging port on the headphones.
- Connect the USB-A end of the charging cable to a USB power adapter (not included) or a computer's USB port.
- The indicator light will show charging status (e.g., red for charging, blue for fully charged).
4.2 Bluetooth Pairing
Pair your headphones with your Bluetooth-enabled device (e.g., smartphone, tablet, laptop).
- Ensure the headphones are turned off.
- Press and hold the Power button until the indicator light flashes red and blue alternately, indicating pairing mode.
- On your device, enable Bluetooth and search for available devices.
- Select "SX 991" (or similar name) from the list of found devices.
- Once paired, the indicator light will flash blue slowly, and you may hear a confirmation tone.
Note: The headphones will automatically attempt to reconnect to the last paired device when powered on.
5. Operation
5.1 Power On/Off
- Power On: Slide the ON/OFF switch to the "ON" position. The indicator light will flash.
- Power Off: Slide the ON/OFF switch to the "OFF" position. The indicator light will turn off.

Figure 5: Location of power and control buttons.
5.2 Music Playback
- Play/Pause: Press the Multi-function button once.
- Next Track: Press and hold the Volume + button.
- Previous Track: Press and hold the Volume - button.
- Volume Up: Press the Volume + button briefly.
- Volume Down: Press the Volume - button briefly.

Figure 6: Controlling music directly from the headphones.
5.3 Call Management
- Answer/End Call: Press the Multi-function button once.
- Reject Call: Press and hold the Multi-function button for 2 seconds.
- Redial Last Number: Double-press the Multi-function button.
- Vibration Alert: The neckband will vibrate for incoming calls.
5.4 Retractable Earbuds
The earbuds are designed to retract for easy storage and to prevent tangling.
- Extend: Gently pull the earbuds out to the desired length.
- Retract: Press the earbud retraction button (if available, or gently push them back) to retract the earbuds into the neckband. The silicone design helps reduce impact sound during retraction.

Figure 7: Retractable earbud mechanism.
Video 1: Demonstration of the retractable earbuds and overall product design.
6. Maintenance
6.1 Cleaning
- Wipe the headphones with a soft, dry cloth.
- Do not use abrasive cleaners or solvents.
- Periodically remove ear tips and clean them with a mild soap solution, then rinse and dry thoroughly before reattaching.
6.2 Storage
- Store the headphones in the provided carrying case when not in use to protect them from dust and damage.
- Avoid storing in extreme temperatures or high humidity.

Figure 8: Protective carrying case for storage.
7. Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Cannot power on | Low battery | Charge the headphones fully. |
| Cannot pair with device | Bluetooth not enabled on device; headphones not in pairing mode; too far from device. | Ensure Bluetooth is on. Put headphones in pairing mode. Keep devices within 10 meters. |
| No sound or poor sound quality | Volume too low; headphones not properly paired; interference. | Adjust volume. Re-pair headphones. Move away from other wireless devices. |
| Intermittent connection | Distance from device; obstacles; low battery. | Reduce distance. Remove obstacles. Charge headphones. |
8. Specifications
- Model: SX 991
- Connectivity: Bluetooth 5.0
- Bluetooth Range: Up to 10 meters (33 feet)
- Battery Life:
- Talk Time: 18 hours
- Music Time: 16 hours
- Standby Time: 300 hours
- Charging Time: Approximately 3.5 hours
- Noise Control: Active Noise Cancellation (CVC)
- Material: Silicone
- Weight: 6.6 ounces
- Water Resistance Level: Water Resistant
- Compatible Devices: Cellphones
9. Warranty and Support
ASHATA products are designed and manufactured to the highest quality standards. For information regarding warranty coverage, technical support, or service inquiries, please refer to the warranty card included in your package or contact ASHATA customer service through the retailer where the product was purchased.