Introduction
This manual provides essential information for setting up, operating, maintaining, and troubleshooting your Dell XPS 15 9520 laptop. Please read this guide thoroughly to ensure optimal performance and longevity of your device.

Image: The Dell XPS 15 9520 laptop, showcasing its sleek design and vibrant display.
Setup
1. Unboxing and Initial Inspection
Carefully remove your Dell XPS 15 9520 laptop and its accessories from the packaging. Verify that all components are present, including the Dell USB-C Power Adapter. Inspect the laptop for any visible damage.
2. Connecting the Power Adapter
Connect the Dell USB-C Power Adapter to a power outlet and then to one of the USB-C ports on your laptop. Allow the battery to charge sufficiently before initial use.

Image: The top lid of the Dell XPS 15 9520, featuring the Dell logo.
3. Initial Power On and Operating System Setup
Press the power button to turn on your laptop. Follow the on-screen instructions to complete the Windows 11 Pro setup process. This includes setting up your user account, network connection, and other personalized settings.
4. Connecting Peripherals
Utilize the available ports to connect external devices such as a mouse, external display, or other accessories. The Dell XPS 15 9520 features versatile connectivity options.
Operating Your Dell XPS 15 9520
1. Display Features
Your laptop is equipped with a 15.6-inch FHD+ (1920x1200) non-touch, anti-glare display with 500 nits brightness and InfinityEdge design, providing a clear and immersive visual experience.
2. Keyboard and Touchpad
The keyboard is backlit for comfortable typing in various lighting conditions. The precision touchpad supports multi-touch gestures for intuitive navigation.

Image: A top-down view of the Dell XPS 15 9520 keyboard and large touchpad.
3. Performance Components
- Processor: 12th Generation Intel Core i7-12700H (14 cores, up to 4.7 GHz) for powerful multitasking and demanding applications.
- Memory: 16GB DDR5 4800Mhz RAM ensures smooth operation and efficient handling of multiple programs.
- Storage: 512GB PCIe SSD provides fast boot times and quick access to your files.
- Graphics: NVIDIA GeForce RTX 3050 with 4 GB GDDR6 memory, suitable for creative tasks and light gaming.
4. Connectivity
- Wireless: Intel Killer Wi-Fi 6 1675 (AX211) 2x2 and Bluetooth 5.2 for high-speed wireless connections.
- Ports:
- 1x USB 3.2 Gen 2 Type-C (with DisplayPort and PowerDelivery)
- 2x Thunderbolt 4 (USB Type-C) with DisplayPort and PowerDelivery
- 1x 3.5mm headphone/microphone combo jack

Image: Left side ports including USB-C and Thunderbolt 4.

Image: Right side ports including USB-C and 3.5mm audio jack.
Maintenance
1. Cleaning Your Laptop
Regularly clean the screen with a soft, lint-free cloth and a screen-safe cleaning solution. Use compressed air to clear dust from the keyboard and vents. Avoid harsh chemicals.
2. Software Updates
Keep your Windows 11 Pro operating system and drivers updated to ensure optimal performance, security, and compatibility. Check for updates regularly through Windows Update and Dell's official support website.
3. Battery Care
The laptop features a 6-cell, 86 Wh battery. To prolong battery life, avoid extreme temperatures, and try to keep the charge level between 20% and 80% when possible. Periodically allow the battery to discharge fully and then recharge.
Troubleshooting
Common Issues and Solutions
- Laptop not powering on: Ensure the power adapter is securely connected and the battery has sufficient charge. Try a different power outlet.
- Slow performance: Close unnecessary applications, check for background processes, and ensure your system is updated. Consider running a disk cleanup.
- Wi-Fi connectivity issues: Restart your router and laptop. Check Wi-Fi settings and ensure drivers are up to date.
- Display problems: Adjust display settings. If using an external monitor, check cable connections.
- Overheating: Ensure vents are clear of obstructions. Use the laptop on a hard, flat surface.
For more detailed troubleshooting, refer to Dell's official support resources.
Specifications
| Feature | Detail |
|---|---|
| Model Name | Dell XPS 15 9520 |
| Processor | 12th Generation Intel Core i7-12700H (14 cores, up to 4.7 GHz) |
| RAM | 16GB DDR5 4800Mhz |
| Hard Drive | 512GB PCIe SSD |
| Screen Size | 15.6 inches |
| Screen Resolution | FHD+ 1920x1200, 60Hz, Non-Touch, Anti-Glare, 500 nit, InfinityEdge |
| Graphics Coprocessor | NVIDIA GeForce RTX 3050, 4 GB GDDR6 |
| Wireless Type | Intel Killer Wi-Fi 6 1675 (AX211) 2x2 + Bluetooth 5.2 |
| Operating System | Windows 11 Pro |
| Battery | 6 Cell, 86 Wh |
| Ports | 1x USB 3.2 Gen 2 Type-C, 2x Thunderbolt 4, 1x 3.5mm audio jack |
| Item Weight | 5 pounds |
| Product Dimensions | 29 x 29 x 29 inches |
Warranty and Support
Your Dell XPS 15 9520 includes Dell Premium (Pro) Support for one year. For technical assistance, warranty claims, or further support, please visit the official Dell support website or contact Dell customer service directly. Keep your product's ASIN (B0B6631NZS) and model number handy when seeking support.