Tchibo 380837

Tchibo Cafissimo easy 380837 Capsule Coffee Machine User Manual

Model: 380837

1. Introduction

Thank you for choosing the Tchibo Cafissimo easy 380837 capsule coffee machine. This manual provides essential information for the safe and efficient operation, maintenance, and troubleshooting of your new appliance. Please read these instructions carefully before first use and keep them for future reference.

2. Safety Instructions

  • Always connect the machine to a grounded power outlet.
  • Do not immerse the machine, power cord, or plug in water or other liquids.
  • Keep the appliance out of reach of children.
  • Exercise caution when handling hot liquids and steam. The brewing unit and drip tray can become very hot.
  • Unplug the machine from the power outlet before cleaning and when not in use for extended periods.
  • Do not operate the machine if the power cord or plug is damaged, or if the machine malfunctions or has been damaged in any way. Contact customer service for repair.
  • Use only Tchibo Cafissimo capsules with this machine.

3. Product Overview

Familiarize yourself with the components of your Tchibo Cafissimo easy machine.

Tchibo Cafissimo easy coffee machine brewing coffee into a glass cup.

Figure 3.1: The Tchibo Cafissimo easy machine in operation, dispensing coffee into a glass cup. This image shows the compact design and the coffee outlet.

Tchibo Cafissimo easy coffee machine with the water tank lid open.

Figure 3.2: Top-rear view of the coffee machine with the transparent water tank lid open, ready for refilling. The water tank is located on the right side of the machine.

Tchibo Cafissimo easy coffee machine with the used capsule container and drip tray removed.

Figure 3.3: The coffee machine with the used capsule container pulled out from the front and the removable drip tray assembly placed next to it. This illustrates the components that require regular cleaning.

Top view of the Tchibo Cafissimo easy coffee machine showing the control buttons.

Figure 3.4: Top-down view of the machine highlighting the three beverage selection buttons: Espresso, Caffè Crema, and Coffee. The power button is also visible.

Key Components:

  • Water Tank: Removable, 650 ml capacity.
  • Capsule Holder: For inserting Tchibo Cafissimo capsules.
  • Beverage Buttons: Three buttons for Espresso, Caffè Crema, and Coffee.
  • Drip Tray: Removable and dishwasher safe, collects excess liquid.
  • Used Capsule Container: Holds up to 4 used capsules, removable and dishwasher safe.
  • Coffee Outlet: Where the prepared beverage is dispensed.

4. Setup

  1. Unpacking: Remove all packaging materials and place the machine on a stable, level surface.
  2. Initial Cleaning: Wash the water tank, drip tray, and used capsule container with warm water and a mild detergent. Rinse thoroughly and dry.
  3. Fill Water Tank: Fill the water tank with fresh, cold drinking water up to the MAX mark. Place it back securely on the machine.
  4. First Rinse Cycle: Plug the machine into a grounded power outlet. Place a cup under the coffee outlet. Press any beverage button to start a rinse cycle without a capsule. Repeat this process 2-3 times to clean the internal system.

5. Operating Instructions

Preparing a Beverage:

  1. Turn On: Ensure the machine is plugged in and the water tank is filled. Press the power button to turn on the machine. The buttons will flash during heating and illuminate steadily when ready.
  2. Insert Capsule: Open the capsule holder lever, insert a Tchibo Cafissimo capsule, and close the lever firmly.
  3. Place Cup: Place a cup under the coffee outlet.
  4. Select Beverage: Press the desired beverage button (Espresso, Caffè Crema, or Coffee). The machine will automatically brew the selected beverage.
  5. Automatic Stop: The brewing process stops automatically. The machine also features an integrated automatic shut-off after 9 minutes of inactivity.
  6. Remove Capsule: After brewing, open the capsule holder lever to eject the used capsule into the internal container. Close the lever.

Programming Beverage Quantity:

The machine allows programming beverage quantities from 30 ml to 250 ml.

  1. Ensure the machine is ready (buttons illuminated steadily).
  2. Insert a capsule and place a cup.
  3. Press and hold the desired beverage button. The machine will start brewing.
  4. Release the button when the desired quantity is reached. The machine will save this setting for future use with that specific button.

6. Maintenance and Cleaning

Regular cleaning ensures optimal performance and extends the lifespan of your machine.

  • Daily Cleaning: After each use, empty and rinse the drip tray and the used capsule container. These parts are dishwasher safe.
  • Water Tank: Clean the water tank regularly with warm water and a mild detergent. Rinse thoroughly.
  • Exterior: Wipe the exterior of the machine with a soft, damp cloth. Do not use abrasive cleaners or solvents.
  • Coffee Outlet: Periodically wipe the coffee outlet area with a damp cloth to remove any coffee residue.

7. Descaling

The machine features an automatic descaling indicator. When the indicator lights up, it is time to descale your machine to prevent limescale buildup, which can affect performance and taste.

Descaling Process (General Steps):

  1. Empty the water tank and the used capsule container.
  2. Fill the water tank with a descaling solution according to the descaler manufacturer's instructions (or use a mixture of water and white vinegar).
  3. Place a large container (at least 650 ml capacity) under the coffee outlet.
  4. Start the descaling program. (Refer to your machine's specific descaling instructions, usually by pressing and holding certain buttons).
  5. Allow the machine to run through the descaling cycle, which typically involves dispensing the solution in intervals.
  6. After the descaling solution has been dispensed, rinse the water tank thoroughly and fill it with fresh water.
  7. Run several rinse cycles with fresh water to remove any descaler residue.

Always use a descaling agent suitable for coffee machines and follow its instructions carefully.

8. Troubleshooting

ProblemPossible CauseSolution
Machine does not turn onNot plugged in; power outage; faulty outletCheck power connection; try another outlet.
No coffee dispensedNo water in tank; capsule not inserted correctly; machine needs descalingFill water tank; ensure capsule is properly seated; perform descaling.
Coffee is cold or not hot enoughMachine not preheated; limescale buildupWait for buttons to illuminate steadily; descale the machine.
Water leaks from machineWater tank not seated correctly; drip tray full; internal seal issueEnsure water tank is secure; empty drip tray; contact support if problem persists.
Descaling indicator lights upLimescale buildup detectedPerform a descaling cycle as described in Section 7.

9. Specifications

  • Model Number: 380837
  • Brand: Tchibo
  • Dimensions (L x W x H): 32 x 12 x 24.5 cm (approximately 12.6 x 4.7 x 9.6 inches)
  • Weight: 3.8 kg (approximately 8.4 lbs)
  • Water Tank Capacity: 650 ml
  • Beverage Quantity: Programmable from 30 ml to 250 ml
  • Used Capsule Container Capacity: 4 capsules
  • Power: 1250 W
  • Pump Pressure: Max. 15 bar
  • Cable Length: Approximately 80 cm (31.5 inches)
  • Material: Stainless steel (components)
  • Special Features: Automatic shut-off after 9 minutes, automatic descaling indicator, dishwasher-safe drip tray and capsule container.

10. Warranty and Support

For warranty information, technical support, or service inquiries, please refer to the warranty card included with your product or visit the official Tchibo website. Keep your proof of purchase for warranty claims.

© 2026 Tchibo. All rights reserved.

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