1. Introduction
This manual provides detailed instructions for the setup, operation, maintenance, and troubleshooting of your FoMaKo PTZ Camera System. This bundle includes two FMK30SDI PTZ cameras with 30x optical zoom and AI auto-tracking capabilities, along with one KC608 PTZ camera controller. Designed for professional video production and live streaming, this system is ideal for applications such as church worship services, educational broadcasts, conferences, and esports events.
Please read this manual thoroughly before using the product to ensure proper installation and optimal performance.
2. Product Overview
2.1. Package Contents
Verify that all items listed below are included in your package:
- 2 x FoMaKo AI Tracking PTZ Camera (30x optical zoom)
- 1 x FoMaKo KC608 Pro PTZ Camera Controller
- 2 x IR Remote Controller
- 2 x Wall Mount Bracket
- 2 x Ceiling Bracket
- 2 x USB Cable
- Power Adapter 12V 2A
- User Manual (this document)
2.2. Key Features
- 30x Optical Zoom: High-definition 1080p video with rich formats (1080P60/50, 1080P30/25, 720P60/50, 720P30/25).
- Advanced AI Auto-Tracking Gen 3: Customizable tracking modes, sensitivity, figure size, and target switching.
- Multiple Outputs: Simultaneous 3G-SDI, IP, USB, and HDMI outputs.
- Power over Ethernet (PoE) Support: Simplifies installation and reduces cable clutter.
- Robust Gear Transmission Structure: Ensures accurate preset positioning and extended service life.
- Wide Compatibility: Works with FoMaKo video mixers, PTZ camera controllers, vMix, OBS, and other live streaming software.
- Flexible Control: 360-degree IR remote, FoMaKo PTZ controller, web page control, OBS/vMix PTZ plugin, StreamDeck.
- Multiple Mounting Options: Desktop, tripod, wall, and ceiling mounting supported.
2.3. Product Components
Figure 2.1: FoMaKo PTZ Camera Bundle (Two Cameras + Controller)
Figure 2.2: FoMaKo KC608 PTZ Camera Controller
Figure 2.3: 4D Joystick for Precise Control
Figure 2.4: Key Product Features
3. Setup
3.1. Physical Installation
The FoMaKo PTZ cameras support various installation methods:
- Desktop Placement: Place the camera on a stable, flat surface.
- Tripod Mounting: Attach the camera to a standard tripod using the integrated mounting screw hole.
- Wall Mounting: Use the provided wall mount bracket to secure the camera to a wall. Ensure the wall can support the camera's weight.
- Ceiling Mounting: Use the provided ceiling bracket to mount the camera to the ceiling. Ensure proper support and cable management.
3.2. Connections
Connect the cameras and controller as follows:
- Power: Connect the 12V 2A power adapter to the camera. Alternatively, use a PoE-enabled network switch for power and data via a single Ethernet cable.
- Video Outputs: Connect the camera's HDMI, 3G-SDI, or USB outputs to your display, capture card, or video mixer.
- Network Connection: Connect the camera and controller to your network via Ethernet cables. The cameras support PoE for simplified cabling.
- Controller Connection: Connect the KC608 controller to the network. It supports RS232, RS422, RS485, and Ethernet IP connections.
Figure 3.1: Typical System Connection Diagram
3.3. Initial Network Configuration
The cameras are set to DHCP by default. The LCD screen on the camera will display its assigned IP address and video resolution, simplifying initial setup.
- Accessing Web Interface: Open a web browser and enter the camera's IP address. The default password is 'admin'. From the web interface, you can preview and control the camera, and adjust network settings if needed.
- Changing IP Address: IP addresses can be changed through the camera's MENU settings or via the web interface.
4. Operating Instructions
4.1. PTZ Camera Control
The camera's pan, tilt, and zoom functions can be controlled using the KC608 controller, the IR remote, or the web interface.
- KC608 Controller: Use the 4D joystick for pan/tilt/zoom movements. Adjust PTZ speed and preset speed using the dedicated knobs and controls on the panel.
- IR Remote Control: The included IR remote allows for basic PTZ control and access to up to 10 presets.
- Web Browser Control: Access the camera's web interface to control PTZ movements, adjust image settings, and manage presets.
Figure 4.1: PTZ Speed Adjustment on Controller
4.2. AI Auto-Tracking (Gen 3)
The third-generation AI tracking offers enhanced customization and performance:
- Activation: Press F2 on the remote control to activate automatic tracking.
- Target Switching: Press F4 to switch between tracking targets.
- Customization: Adjust tracking modes, sensitivity, figure size, AI-Track Speed, horizontal tracking only, character position, and lost target action via the camera's menu or web interface.
Figure 4.2: AI Tracking Gen 3 Capabilities
4.3. Presets
The camera supports up to 255 presets, allowing you to quickly recall specific camera positions and zoom levels.
- Setting Presets: Position the camera to the desired view, then use the controller or web interface to save the preset.
- Recalling Presets: Use the controller's numeric keypad or the web interface to recall saved presets.
4.4. Software Compatibility
The FoMaKo PTZ Camera System is compatible with popular live streaming software and platforms:
- vMix/OBS: Seamless integration for multi-camera video production and live streaming to platforms like YouTube and Facebook.
- Network Protocols: Supports TCP/IP, RTSP, RTMP, VISCA OVER IP, VISCA, SRT, and automatic identification protocols.
Figure 4.3: Compatibility with Streaming Software
5. Maintenance
Proper maintenance ensures the longevity and optimal performance of your FoMaKo PTZ Camera System.
- Cleaning: Use a soft, dry cloth to clean the camera body and controller. For the lens, use a specialized lens cleaning cloth and solution. Avoid abrasive cleaners or solvents.
- Dust Prevention: Keep the cameras and controller in a clean, dust-free environment when not in use.
- Cable Management: Ensure all cables are neatly organized and not under strain to prevent damage to ports and connectors.
- Gear Transmission: The internal gear transmission structure is designed for durability and accuracy. Avoid applying excessive force to the camera head during manual adjustments.
6. Troubleshooting
This section addresses common issues you might encounter with your FoMaKo PTZ Camera System.
6.1. Common Issues and Solutions
| Problem | Possible Cause | Solution |
|---|---|---|
| No video output | Loose cable connection, incorrect input selection on display, camera not powered on. | Check all cable connections (HDMI, SDI, USB, Ethernet). Ensure the camera is powered on. Verify the correct input source is selected on your display or mixer. |
| Camera loses IP address after power cycle | DHCP server issue, network configuration changes. | Ensure your network's DHCP server is functioning correctly. Consider assigning a static IP address to the camera via its web interface to prevent changes. |
| AI tracking not working | Tracking feature disabled, incorrect settings, insufficient lighting. | Press F2 on the remote to enable tracking. Check AI tracking settings in the camera menu or web interface (e.g., tracking mode, sensitivity). Ensure adequate lighting in the tracking area. |
| PTZ movements are jerky or unresponsive | Low PTZ speed setting, network latency, physical obstruction. | Increase PTZ speed via the controller or web interface. Check network connection stability. Ensure no physical obstructions are impeding camera movement. |
| Cannot access web interface | Incorrect IP address, network connectivity issue, firewall. | Verify the camera's IP address from its LCD screen. Ensure your computer is on the same network subnet. Temporarily disable firewalls to test connectivity. Default password is 'admin'. |
6.2. Contacting Support
If you encounter issues not covered in this section, or if solutions provided do not resolve the problem, please contact FoMaKo customer support. Support responses are typically provided within 24 hours.
7. Specifications
Detailed technical specifications for the FoMaKo PTZ Camera System (Model BH302).
| Feature | Specification |
|---|---|
| Brand | FoMaKo |
| Model Number | BH302 |
| Item Weight | 7.26 pounds |
| Product Dimensions | 7 x 6 x 6 inches |
| Color | Black |
| Photo Sensor Technology | CMOS |
| Video Capture Resolution | 1080p |
| Maximum Focal Length | 129 Millimeters |
| Maximum Aperture | 4.7 f |
| Flash Memory Type | SD |
| Video Capture Format | MP4 |
| Screen Size (on camera) | 2 Inches (visible diagonal 6 cm) |
| Connectivity Technology | LAN, HDMI, 3G-SDI, USB3.0 |
| Special Features | AI tracking |
| Date First Available | July 5, 2022 |
8. Warranty and Support
FoMaKo is committed to providing high-quality products and excellent customer service.
- 3-Year Limited Warranty: Your product is covered by a 3-year limited warranty.
- 30-Day Money-Back Guarantee: Enjoy a risk-free purchase with a 30-day money-back guarantee.
- Lifetime Customer Technical Support: FoMaKo offers lifetime technical support for its products.
- Online Training: Free online training is available to help you get started easily.
For technical assistance or warranty claims, please refer to the contact information provided on the FoMaKo official website or your purchase documentation. Customer service typically responds within 24 hours.
