1. Product Overview
The Compaq HUEQ A series 4K Ultra HD Smart LED TV, model CQW50UD, offers a premium viewing experience with its 126 cm (50 inches) display. Powered by webOS, this smart TV provides quick access to a wide range of entertainment applications and features a powerful ARM CA55 1.1GHz Quad Core processor for smooth performance. Enjoy stunning 4K resolution, vibrant colors, and immersive audio with Dolby Audio technology.
Figure 1.1: Front view of the Compaq HUEQ A series 50-inch 4K Smart LED TV.
2. What's in the Box
Upon unboxing your Compaq HUEQ A series Smart LED TV, please ensure all the following components are present:
- 1 x LED TV
- 2 x Table Stand Base
- 1 x User Manual
- 1 x Warranty Card
- 1 x Remote Control
- 1 x Wall Mount
- 2 x AA Batteries (for remote control)
Video 2.1: An overview of the Compaq 126 cm (50 inches) HUEQ A series 4K Ultra HD Smart LED TV, showcasing its features and what's included in the box.
3. Setup Guide
3.1 Attaching the TV Stand or Wall Mounting
Before setting up your TV, decide whether you will use the included table stands or a wall mount. For table stand installation, carefully attach the two table stand bases to the bottom of the TV using the provided screws. Ensure they are securely fastened. If wall mounting, refer to the wall mount's instructions for proper installation. The TV supports both wall mount and table mount configurations.
Figure 3.1: Product dimensions, illustrating the TV's size and side profile for placement considerations.
3.2 Connecting Power and Peripherals
Connect the power cord to the TV's AC input and then to a power outlet. The TV features multiple connectivity options:
- HDMI Ports: Connect your set-top box, gaming console, or Blu-ray player to the HDMI ports.
- USB Ports: Insert USB drives for media playback.
- Ethernet (LAN) Port: For a stable wired internet connection.
- AV Port: For older devices using composite video and stereo audio.
- 3.5mm Audio Jack: For connecting external audio devices.
- Optical Audio Output: For high-quality digital audio to soundbars or home theater systems.
Figure 3.2: Close-up view of the various input and output ports on the rear of the Compaq TV.
3.3 Initial Setup (webOS)
Upon first power-on, the TV will guide you through the initial setup process. This includes selecting your language, connecting to Wi-Fi or Ethernet, scanning for channels, and agreeing to terms and conditions. Follow the on-screen prompts to complete the setup.
4. Operating Instructions
4.1 Using the Magic Remote
The included Magic Remote provides intuitive control over your TV. It features a click wheel for easy navigation, dedicated hot keys for popular streaming services like Netflix and Prime Video, and a built-in voice assistant (Alexa). Long press the Prime key to activate Alexa for voice commands.
Figure 4.1: The Magic Remote, highlighting its key features such as the click wheel, voice assistance button, and hot keys for streaming services.
4.2 Smart Features and Applications
Your Compaq Smart TV runs on webOS, offering a user-friendly interface and access to a wide array of applications. Navigate to the Home Dashboard to find pre-installed apps like Netflix, YouTube, Prime Video, and Disney+ Hotstar. You can also download more applications from the content store.
Figure 4.2: The webOS home screen interface, showing various applications and navigation options.
Figure 4.3: The ThinQ AI feature, demonstrating how to control your Smart TV using a smartphone.
4.3 Audio and Video Settings
Adjust picture and sound settings through the TV's menu. The TV supports 4K resolution, HDR10, and HLG for enhanced visual quality. Experience rich audio with Dolby Audio and 20 Watts speakers.
Figure 4.4: Visual representation of the Dolby Audio experience, emphasizing immersive sound quality.
5. Features and Technical Specifications
The Compaq HUEQ A series TV is designed with advanced features for an optimal entertainment experience.
Key Features:
- ARM CA55 1.1GHz QUAD CORE Processor
- webOS Operating System with Quick Access
- Supported Applications: Netflix, YouTube, Prime Video, Disney+Hotstar
- 4K Ultra HD Resolution (3840 x 2160 pixels)
- Dolby Audio with 20 Watts Audio Output
- Magic Remote with Voice Assistant (Alexa built-in)
- Wi-Fi, USB, Ethernet, HDMI Connectivity
- Bluetooth Support
- 178-degree Viewing Angle
- Ultra Brightness with 6000:1 Image Contrast Ratio
Technical Specifications:
| Specification | Detail |
|---|---|
| Brand | Compaq |
| Model | CQW50UD |
| Screen Size | 50 Inches (126 cm) |
| Display Technology | LED, A Plus Grade Panel |
| Resolution | 3840 x 2160 Pixels (4K Ultra HD) |
| Refresh Rate | 60 Hz |
| Operating System | WebOS |
| Processor | ARM CA55 1.1GHz QUAD CORE |
| RAM Memory Installed Size | 1.5 GB |
| Memory Storage Capacity | 8 GB |
| Audio Output | 20 Watts, Dolby Atmos |
| Hardware Interface | AV Port, Bluetooth, Ethernet, HDMI, 3.5mm Audio |
| Total USB ports | 2 |
| Product Dimensions | 112 x 9 x 65.5 cm |
| Item Weight | 9.4 kg |
| Power Consumption (On-mode) | 140 Watts |
| Batteries Required | Yes (2 AA, included) |
6. Maintenance
6.1 Cleaning the TV
To clean the screen, gently wipe it with a soft, dry microfiber cloth. For stubborn marks, slightly dampen the cloth with water or a screen-specific cleaning solution (never spray directly onto the screen). Clean the TV frame and stand with a soft, dry cloth. Avoid using abrasive cleaners, waxes, or solvents.
6.2 Software Updates
Your webOS TV may receive periodic software updates to improve performance and add new features. Ensure your TV is connected to the internet. You can check for updates manually through the TV's settings menu (Settings > All Settings > General > About This TV > Check for Updates).
7. Troubleshooting
7.1 No Power
- Ensure the power cord is securely plugged into both the TV and a working electrical outlet.
- Check if the power outlet is functioning by plugging in another device.
- Press the power button on the TV itself, not just the remote, to rule out a remote issue.
7.2 No Picture or Sound from a Connected Device
- Verify that the correct input source (HDMI 1, HDMI 2, AV, etc.) is selected on the TV.
- Check all cable connections between the TV and the external device.
- Ensure the external device is powered on and functioning correctly.
7.3 Remote Control Not Responding
- Replace the AA batteries in the Magic Remote.
- Ensure there are no obstructions between the remote and the TV's remote sensor.
- If the Magic Remote is not paired, try re-pairing it according to the TV's on-screen instructions (usually by pressing the Home/Smart button).
8. Warranty and Support
This Compaq HUEQ A series Smart LED TV comes with a 1 Year Warranty from the date of purchase. Please retain your purchase receipt and the included Warranty Card for any warranty claims.
For technical assistance, service requests, or further information, please contact the manufacturer, Westway Electronics Limited. Their address is A7, Phase 2, Gaoutam Budh Nagar, Noida:- 201305, Uttar Pradesh.
For additional product details and support, you may also visit the official Compaq store on Amazon: Compaq Store.
