Introduction
This manual provides comprehensive instructions for the setup, operation, and maintenance of your Unify OpenScape Desk Phone CP110 G2. Please read this manual carefully before using the device to ensure proper functionality and longevity.
Image: The Unify OpenScape Desk Phone CP110 G2, showcasing its sleek black design, ergonomic handset, numeric keypad, and clear display. The phone is designed for robust and reliable communication.
Setup and Installation
Follow these steps to correctly set up your Unify OpenScape Desk Phone CP110 G2.
Package Contents
Ensure all items are present in the box:
- Unify OpenScape Desk Phone CP110 G2 unit
- Handset
- Handset cord
- Ethernet cable (for network connection)
- Quick Start Guide (if applicable)
Connecting the Phone
- Connect the Handset: Plug one end of the coiled handset cord into the handset and the other end into the designated port on the phone base, typically marked with a handset icon.
- Connect to Network/Power:
- For Power over Ethernet (PoE): Connect one end of the Ethernet cable to the LAN port on the phone and the other end to a PoE-enabled network switch or router.
- For external power adapter (if included/required): Connect the power adapter to the phone's power input and then to a wall outlet. Connect the Ethernet cable from the LAN port on the phone to your network switch or router.
- Initial Boot-up: The phone will power on automatically and begin its boot sequence. The display will show progress and eventually indicate readiness for use.
Operating Instructions
This section details the basic functions and operations of your OpenScape Desk Phone CP110 G2.
Making a Call
- Lift the Handset or press the Speakerphone button.
- Dial the Number: Use the numeric keypad to enter the desired phone number.
- Press the Dial/Call button (often a green phone icon) or wait for automatic dialing if configured.
Answering a Call
When the phone rings:
- Lift the Handset to answer.
- Alternatively, press the Speakerphone button to answer in hands-free mode.
Keypad and Display Overview
The phone features a standard numeric keypad and dedicated function keys. The display provides call information, menu options, and status updates.
| Key/Button | Function |
|---|---|
| Menu button (three horizontal lines) | Accesses the phone's main menu for settings and features. |
| Navigation keys (Up, Down, Left, Right, OK) | Used to navigate through menus and confirm selections. |
| Message button (envelope icon) | Accesses voicemail or message notifications. |
| Volume buttons (+/-) | Adjusts handset, speaker, or ringer volume. |
| Mute button | Mutes your microphone during a call. |
Conference Calling
The phone supports 3-way conference calls.
- While on an active call, press the Conference or Add Call button (refer to your phone's specific button layout).
- Dial the number of the third party.
- Once the third party answers, press the Conference button again to join all parties.
Maintenance
Proper care and maintenance will ensure the longevity and optimal performance of your Unify OpenScape Desk Phone CP110 G2.
Cleaning the Phone
- Always disconnect the phone from its power source before cleaning.
- Use a soft, damp cloth to wipe the exterior surfaces.
- Do not use abrasive cleaners, solvents, or strong chemicals, as these can damage the plastic material and finish.
- Avoid spraying liquids directly onto the phone, especially near the display or keypad.
Storage
If storing the phone for an extended period, ensure it is kept in a cool, dry place, away from direct sunlight and extreme temperatures.
Troubleshooting
This section provides solutions to common issues you might encounter with your phone.
| Problem | Possible Cause | Solution |
|---|---|---|
| Phone does not power on. | No power connection or faulty cable. | Check if the Ethernet cable is securely connected to a PoE port or if the power adapter is properly plugged in. Try a different port or outlet. |
| No dial tone. | Network connectivity issue or service not registered. | Verify network cable connection. Check the phone's display for network status or registration errors. Contact your IT administrator if the issue persists. |
| Cannot hear caller or caller cannot hear me. | Volume settings, mute activated, or faulty handset/headset. | Adjust volume using the +/- buttons. Ensure the mute button is not active. Test with speakerphone or another handset/headset if available. |
| Display is blank or frozen. | Software glitch. | Perform a power cycle: Disconnect the power/Ethernet cable, wait 10 seconds, then reconnect. |
Specifications
Detailed technical specifications for the Unify OpenScape Desk Phone CP110 G2.
| Feature | Detail |
|---|---|
| Brand | Unify |
| Model Number | L30250-F600-C580 |
| Color | Black |
| Material | Plastic |
| Item Weight | 920 g |
| Package Dimensions | 27 x 22.5 x 9.3 cm |
| Phone Type | Corded |
| Power Source | Wired (PoE capable) |
| Dial Type | Single Keypad |
| Answering Machine Type | Digital |
| Conference Call Capability | 3-way |
| Multi-line Operation | Supported |
Warranty Information
For specific warranty terms and conditions, please refer to the documentation provided with your purchase or contact Unify customer support. Typically, Unify products come with a standard manufacturer's warranty covering defects in materials and workmanship for a specified period from the date of purchase.
Support and Contact
If you require further assistance or encounter issues not covered in this manual, please contact your system administrator or Unify customer support.
For the most up-to-date support information, including FAQs and contact details, please visit the official Unify website.
