Jomgand JQ3500

Jomgand JQ3500 Portable Jump Starter User Manual

Model: JQ3500 | Brand: Jomgand

1. Important Safety Information

Please read and understand all safety information before using this product. Failure to follow these instructions may result in electric shock, fire, or serious injury.

  • Always wear eye protection and protective clothing when jump starting a battery.
  • Do not short-circuit the jump starter by connecting the red and black clamps together.
  • Keep the jump starter away from children.
  • Do not expose the jump starter to rain or water.
  • Do not disassemble the unit. Refer all servicing to qualified personnel.
  • Use the jump starter in a well-ventilated area.
  • Ensure the vehicle is in park (P) or neutral (N) and the parking brake is engaged before attempting to jump start.
  • If the battery is frozen, do not attempt to jump start.

2. Package Contents

Verify that all items are present in your package:

  • Jomgand Portable Lithium Car Battery Jump Starter Pack (JQ3500)
  • Smart Jumper Clamps (2 units)
  • 12V Adapter (for cigarette lighter charging)
  • USB-C Cable
  • USB-A to Type-C Cable
  • User Manual
  • Storage Bag

3. Product Overview

The Jomgand JQ3500 is a versatile portable jump starter designed to provide reliable power for your vehicle and electronic devices. It features advanced pre-heat technology for extreme cold conditions and a powerful 3500A peak current.

Jomgand JQ3500 Portable Jump Starter with smart clamps and charging cables

Image: The Jomgand JQ3500 Portable Jump Starter unit, showing its digital display, flashlight, and various ports. Included are the red and black smart jumper clamps, a 12V adapter, a USB-C cable, and a USB-A to Type-C cable.

Key Components:

  • Jump Starter Unit: Main power unit with display, ports, and flashlight.
  • Smart Jumper Clamps: Red (positive) and Black (negative) clamps with built-in safety features.
  • USB-C In/Out Port: For charging the unit and charging external devices (PD100W).
  • USB-A Out Port: For charging external devices (QC3.0; 18W).
  • DC Input Port: For charging the unit via 12V adapter (Max 60W).
  • LED Flashlight: Integrated light with multiple modes.
  • Digital Display: Shows battery level and operational status.

4. Charging the Jump Starter

It is recommended to fully charge the jump starter before first use and after each jump start.

4.1. Charging via USB-C (PD 100W)

  1. Connect the provided USB-C cable to the jump starter's USB-C In/Out port.
  2. Connect the other end of the USB-C cable to a compatible PD 100W wall charger (not included) or the SPEED CHARGE Wall Charger if provided.
  3. The digital display will show the charging status. A full charge takes less than 1 hour.
  4. A 5-minute charge can provide enough power for an emergency boost.

4.2. Charging via 12V DC Adapter (Max 60W)

  1. Connect the provided 12V adapter to the jump starter's DC IN port.
  2. Plug the 12V adapter into your vehicle's cigarette lighter socket.
  3. The digital display will indicate charging.

5. Operating Instructions

5.1. Jump Starting a Vehicle

The Jomgand JQ3500 can jump start 12V vehicles with up to 10L Gas and 8.5L Diesel engines.

  1. Ensure the jump starter is sufficiently charged.
  2. Turn off the vehicle's ignition and all accessories.
  3. Connect the red (+) smart clamp to the vehicle's positive (+) battery terminal.
  4. Connect the black (-) smart clamp to the vehicle's negative (-) battery terminal or a solid, unpainted metal part of the engine block.
  5. Ensure the clamps are securely attached and the smart clamp indicator light is green.
  6. Start the vehicle's engine.
  7. Once the vehicle starts, immediately disconnect the black (-) clamp, then the red (+) clamp from the vehicle battery.
  8. Disconnect the smart clamps from the jump starter unit.

Pre-Heat Technology:

For extreme cold environments (down to -40°F), the JQ3500 features pre-heat technology to ensure reliable starting performance. The unit will automatically engage pre-heating if needed.

Force Start Function:

If your vehicle's battery is completely dead or missing, the smart clamps may not detect the battery voltage. In this scenario, you can use the Force Start Function:

  • Connect the smart clamps to the vehicle battery as described above.
  • Simultaneously press and hold the Power button and the Light button on the jump starter for 3 seconds.
  • The unit will enter Force Start mode. Proceed to start your vehicle.
  • Disconnect the clamps immediately after the vehicle starts.

5.2. Using as a Portable Power Bank

The JQ3500 can charge various electronic devices.

  • USB-C Output (PD 100W): Connect your USB-C compatible device (e.g., laptop, tablet, smartphone) to the USB-C In/Out port using a USB-C cable.
  • USB-A Output (QC3.0; 18W): Connect your USB-A compatible device (e.g., smartphone, tablet) to the USB-A Out port using a USB-A to Type-C cable or your device's charging cable.

5.3. Using the LED Flashlight

The integrated LED flashlight has three modes:

  1. Press the Light button once for a steady beam.
  2. Press the Light button a second time for SOS mode (flashing pattern).
  3. Press the Light button a third time for Strobe mode (rapid flashing).
  4. Press the Light button a fourth time to turn off the flashlight.

6. Maintenance and Storage

  • Clean the unit with a dry, soft cloth. Do not use harsh chemicals or abrasives.
  • Store the jump starter in a cool, dry place, away from direct sunlight and extreme temperatures.
  • Recharge the unit every 3-6 months, even if not in use, to maintain battery health.
  • Keep the ports free from dust and debris.

7. Troubleshooting

ProblemPossible CauseSolution
Jump starter does not turn on.Battery is depleted.Charge the jump starter fully.
Vehicle does not start after jump attempt.Clamps not connected properly; vehicle battery completely dead; vehicle issue.Ensure clamps are secure. Try Force Start Function. Consult a mechanic if vehicle still won't start.
Smart clamp indicator light is red/flashing.Reverse polarity; short circuit; low battery.Check clamp connections for correct polarity. Ensure clamps are not touching. Recharge jump starter.
Jump starter not charging.Cable or adapter issue; port issue.Try a different cable or adapter. Ensure connections are secure.

8. Specifications

  • Starting Current: 3,500 Amps (Peak)
  • Compatibility: 12V Vehicles
  • Gas Engine Rating: Up to 10 L
  • Diesel Engine Rating: Up to 8.5 L
  • Internal Battery: Lithium Polymer Battery 88.8Wh / 20000mAh at 3.7V
  • Type-C In & Out: PD100W
  • USB Out: QC3.0; 18W
  • DC IN: Max 60W
  • Operating Temperature: -40°F to 140°F (-40°C to 60°C)
  • Item Weight: Approximately 2.33 pounds (1055 Grams)
  • Product Dimensions: 8.27 x 4.72 x 0.79 inches
  • Model Number: JQ3500

9. Warranty and Customer Support

The Jomgand JQ3500 Portable Jump Starter comes with a 24-Months Warranty from the date of purchase.

If you encounter any issues or have questions regarding your product, please contact Jomgand customer support. Please have your purchase receipt and product model number (JQ3500) ready when contacting support.

For support, please visit the official Jomgand website or contact your retailer.

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