Profoto Connect Pro for Canon User Manual

1. Introduction

The Profoto Connect Pro for Canon is an advanced wireless flash trigger designed to seamlessly integrate with Canon cameras and Profoto lighting systems. It provides intuitive control over your Profoto flashes, enabling precise adjustments to power, groups, and channels directly from your camera's hot-shoe. This manual provides essential information for setting up, operating, and maintaining your device.

Figure 1: Front view of the Profoto Connect Pro, displaying its intuitive interface with flash group settings and control dial.

2. Setup

2.1 Unboxing and Initial Inspection

Upon opening the package, ensure all components are present:

• Profoto Connect Pro Non-TTL Remote
• USB-C Cable (for charging and firmware updates)
• Protective Pouch

Inspect the device for any visible damage. If any components are missing or damaged, contact Profoto support immediately.

2.2 Charging the Device

The Profoto Connect Pro has an extended battery life. Before first use, fully charge the device using the provided USB-C cable connected to a power source (e.g., computer USB port or USB wall adapter). The battery indicator on the display will show charging status.

2.3 Mounting to Camera Hot-Shoe

1. Ensure your Canon camera is powered off.
2. Slide the Profoto Connect Pro onto your camera's hot-shoe mount until it clicks into place.
3. Secure the device by rotating the locking ring clockwise until it is firm. Do not overtighten.

Figure 2: Rear view of the Profoto Connect Pro, illustrating the hot-shoe mounting plate and locking ring for secure attachment to a camera.

2.4 Powering On/Off

Press and hold the power button (usually located on the side or top) for a few seconds to power the device on or off. The display will illuminate upon startup.

3. Operating Instructions

3.1 Interface Overview

The Profoto Connect Pro features a large, intuitive display and a control dial for easy navigation and adjustments. The display shows current channel, group settings (A, B, C, D-F), and flash power levels.

Figure 3: Detailed view of the Profoto Connect Pro's display, highlighting channel selection, individual group controls, and power level indicators.

3.2 Channel and Group Selection

The device offers 100 available channels and six groups (A, B, C, D, E, F) for each channel. This allows for complex lighting setups and minimizes interference in crowded environments.

• Changing Channels: Use the control dial to navigate to the channel setting and rotate to select the desired channel.
• Selecting Groups: Press the dedicated buttons next to groups A, B, C to activate or deactivate them. Groups D-F can be accessed and controlled via the Profoto Control app.
• Adjusting Power: With a group selected, rotate the control dial to increase or decrease the flash power output.

3.3 Sync and Remote Control

The Profoto Connect Pro provides reliable triggering and remote control over a range of 0.5 to 100 meters (1.5 to 330 feet). For optimal performance, ensure a clear line of sight between the Connect Pro and your Profoto flashes.

3.4 TTL and HSS Functionality

• TTL (Through-The-Lens): The Connect Pro supports TTL for Canon cameras, automatically adjusting flash power for balanced lighting. Activate TTL mode using the dedicated 'AUTO' button or through the menu.
• HSS (High-Speed Sync): Freeze motion and overpower ambient light with HSS. This feature allows you to use flash at shutter speeds faster than your camera's native sync speed, providing greater creative control over depth of field.

3.5 Profoto Control App Integration

For advanced control and seamless firmware updates, download the Profoto Control app. The app allows you to control all groups, view battery status, and manage settings from your smartphone or tablet via Profoto AirX technology.

4. Maintenance

4.1 Cleaning

To clean the Profoto Connect Pro, use a soft, dry, lint-free cloth. For stubborn marks, slightly dampen the cloth with water. Avoid using harsh chemicals, solvents, or abrasive materials, as these can damage the device's finish and electronics.

4.2 Storage

When not in use, store the Profoto Connect Pro in its protective pouch in a cool, dry place away from direct sunlight and extreme temperatures. Remove the device from the camera hot-shoe before storage.

Figure 4: The Profoto Connect Pro's protective carrying case, ideal for safe storage and transport.

4.3 Firmware Updates

Regularly check for and install firmware updates via the Profoto Control app. Firmware updates often include performance enhancements, bug fixes, and new features.

5. Troubleshooting

5.1 Device Not Powering On

• Ensure the battery is charged. Connect the device to a power source using the USB-C cable.
• Press and hold the power button for at least 5 seconds.

5.2 Flashes Not Firing

• Verify that the Profoto Connect Pro and all flashes are set to the same channel and group.
• Check the distance between the Connect Pro and the flashes. Ensure it is within the operational range (0.5-100m).
• Confirm that the flashes are powered on and have sufficient battery.
• Ensure the Connect Pro is securely mounted on the camera's hot-shoe.
• Check camera settings to ensure external flash is enabled.

5.3 Inconsistent Flash Exposure

• If using TTL, ensure the camera's metering mode is appropriate for the scene.
• In manual mode, verify that the power settings on the Connect Pro match your desired output.
• Check for any obstructions between the Connect Pro and the flashes that might interfere with the signal.

5.4 Firmware Update Issues

• Ensure the Profoto Connect Pro has sufficient battery charge before starting an update.
• Maintain a stable Bluetooth connection between the device and the Profoto Control app during the update process.
• If an update fails, try restarting both the Connect Pro and the app, then attempt the update again.

6. Specifications

7. Warranty and Support

For warranty information, technical support, or service inquiries, please refer to the official Profoto website or contact your authorized Profoto dealer. Keep your proof of purchase for warranty claims.