Fanvil V67 Flagship Smart Android Video IP Phone

1. Introduction

The Fanvil V67 is a flagship smart Android video IP phone designed for executives, managers, and teleworkers. It operates on Android 9.0 OS and includes built-in applications such as File and Calendar, with support for third-party applications.

Key features include HD Voice and HD Video capabilities for clear conferencing, an adjustable 7-inch (1024x600) touch screen, and a keypad with customizable RGB LED lights. The V67 supports up to 20 SIP lines, 3-party video conferencing, and 10-party audio conferencing. It also features built-in 2.4G/5G Wi-Fi and Bluetooth 4.2 for a wireless office experience.

Front view of the Fanvil V67 IP Phone, showcasing its 7-inch adjustable touchscreen and illuminated keypad.

2. Setup

Follow these steps to set up your Fanvil V67 IP Phone:

1. Connect the Handset: Plug the coiled cord from the handset into the handset port on the phone base.
2. Connect the Headset (Optional): If using a headset, connect it to the dedicated headset port.
3. Connect to Network: Use an Ethernet cable to connect the "LAN" port on the phone to your network switch or router. If using Power over Ethernet (PoE), this connection will also power the device.
4. Connect Power (if not using PoE): If PoE is not available, connect the provided power adapter to the DC 12V input port and then to a power outlet.
5. Connect to PC (Optional): Use another Ethernet cable to connect the "PC" port on the phone to your computer. This allows your computer to share the network connection through the phone.
6. USB Connectivity: The phone features a standard USB-A port on the side for connecting USB devices such as flash drives or USB headsets.

Side view of the Fanvil V67, highlighting the USB-A port for peripheral connections.

Rear view of the Fanvil V67, illustrating the various connectivity ports including power, network (LAN/PC), handset, and headset.

3. Operating Instructions

3.1. Touchscreen and Display

The V67 features a 7-inch color touch screen with a resolution of 1024x600. The screen is adjustable, allowing you to tilt it from 0 to 40 degrees for optimal viewing angles in various environments.

The display shows time, date, SIP line status, and various application icons. Navigate the interface by tapping icons or swiping the screen.

3.2. Keypad and Function Keys

The phone's keypad includes 27 keys, some of which are illuminated with customizable RGB LED lights for enhanced visibility and aesthetics.

• Standard Phone Digits (0-9, *, #): For dialing numbers.
• Function Keys:
  • Contacts: Access your phonebook.
  • Hold: Place an active call on hold.
  • Message Waiting Indicator: Notifies you of new voicemail messages.
  • Mute: Mute your microphone during a call.
  • Headset: Toggle between handset/speaker and headset.
  • Redial: Redial the last number called.
• Navigation Keys: Four directional keys and one "OK" key for menu navigation.
• Return Key: Go back to the previous screen or menu.
• Volume Control (+/-): Adjust the speaker or handset volume.
• Hands-Free Key: Activate or deactivate the speakerphone.

3.3. Call Features

• SIP Lines: Supports up to 20 SIP lines and SIP hotspots for multiple call handling.
• HD Audio & Video: Experience high-definition audio and 1080p video quality for clear communications.
• Conferencing: Supports 3-party video conferencing and up to 10-party audio conferencing.
• Recording: Ability to record both video and audio calls.

3.4. Connectivity

• Wi-Fi: Built-in 2.4G/5G Wi-Fi for wireless network connection.
• Bluetooth: Integrated Bluetooth 4.2 for connecting wireless headsets or other Bluetooth devices.

4. Maintenance

• Cleaning: Use a soft, dry cloth to clean the phone's surface and screen. Avoid abrasive cleaners or solvents.
• Software Updates: Periodically check for and install software updates to ensure optimal performance and security. Refer to the phone's settings or Fanvil's official website for update procedures.
• Environmental Conditions: Operate the phone within recommended temperature and humidity ranges to prevent damage.

5. Troubleshooting

• No Power:
  • Ensure the power adapter is securely connected to the phone and a working power outlet.
  • If using PoE, verify the Ethernet cable is connected to a PoE-enabled port on your network switch.
• No Dial Tone/Cannot Make Calls:
  • Check the network cable connection to the "LAN" port.
  • Verify your SIP account registration status on the phone's display.
  • Contact your VoIP service provider for assistance with SIP registration or network configuration.
• Poor Audio/Video Quality:
  • Ensure a stable and sufficient internet connection.
  • Check for any obstructions to the microphone or speaker.
  • Adjust volume settings.
• Screen Unresponsive:
  • Restart the phone by disconnecting and reconnecting the power.
  • Ensure the screen is clean and free of debris.
• General Setup Assistance: For complex setup or configuration issues, it is recommended to correspond with Fanvil support or your VoIP provider.

6. Specifications

7. Warranty and Support

7.1. Warranty Information

Specific warranty terms and conditions for the Fanvil V67 IP Phone are typically provided with the product packaging or can be found on the official Fanvil website. Please refer to these resources for detailed warranty coverage, duration, and claim procedures.

7.2. Technical Support

For technical assistance, setup guidance, or troubleshooting beyond the scope of this manual, please contact:

• Fanvil Support: Visit the official Fanvil website for support resources, FAQs, and contact information.
• Your VoIP Service Provider: If you purchased the phone through a VoIP service provider, they can often offer direct support for configuration and service-related issues.