Introduction
This manual provides detailed instructions for the proper use and maintenance of your CG Mobile GUESS Classic Logo True Wireless Bluetooth Earbuds V5.0. Please read this manual thoroughly before using the product to ensure optimal performance and longevity. Keep this manual for future reference.
Package Contents
Verify that all items listed below are present in your product package:
- GUESS True Wireless Bluetooth Earbuds (Left and Right)
- Wireless Charging Case
- USB Charging Cable
- User Manual
Product Overview
Familiarize yourself with the components of your earbuds and charging case.

Image: The GUESS True Wireless Earbuds and their charging case. The case is shown open, revealing the earbuds and a digital display indicating battery levels.

Image: A close-up view of the GUESS True Wireless Earbuds seated within their open charging case. The digital display on the case shows '66' and battery indicators.

Image: A detailed view of the two GUESS True Wireless Earbuds, highlighting their ergonomic design and the GUESS logo on each earbud.

Image: The rear view of the GUESS earbud charging case, showing the USB-C charging port located at the bottom center.
Setup
1. Initial Charging
- Before first use, fully charge the earbuds and the charging case.
- Connect the provided USB charging cable to the charging port on the case and to a USB power source.
- The digital display on the case will indicate the charging status. Ensure the earbuds are placed inside the case for them to charge simultaneously.
- Charging is complete when the display shows 100% or stable full indicators.
2. Pairing with a Device
- Open the charging case. The earbuds will automatically power on and enter pairing mode.
- On your device (smartphone, tablet, etc.), enable Bluetooth.
- Search for new Bluetooth devices.
- Select "GUESS Earbuds" or a similar name from the list of available devices.
- Once connected, a voice prompt will confirm successful pairing.
- The earbuds will automatically reconnect to the last paired device when taken out of the case, if Bluetooth is enabled on the device.
Operating Instructions
Power On/Off
- Power On: Open the charging case, and the earbuds will power on automatically.
- Power Off: Place the earbuds back into the charging case and close the lid. They will power off automatically.
Music Playback
- Play/Pause: Tap either earbud once.
- Next Track: Double-tap the right earbud.
- Previous Track: Double-tap the left earbud.
Call Management
- Answer/End Call: Tap either earbud once.
- Reject Call: Press and hold either earbud for 2 seconds.
Voice Assistant
- Activate Voice Assistant: Triple-tap either earbud.
Note: Volume control is typically managed directly from your connected device.
Maintenance
Cleaning
- Regularly clean the earbuds and charging case with a soft, dry, lint-free cloth.
- Do not use abrasive cleaners, solvents, or aerosol sprays.
- Ensure charging contacts on both earbuds and case are clean and free of debris to maintain proper charging.
Storage
- When not in use, store the earbuds in their charging case to protect them and keep them charged.
- Store in a cool, dry place away from extreme temperatures and direct sunlight.
Battery Care
- To preserve battery life, avoid fully discharging the earbuds and case frequently.
- Charge the device regularly, even if not in frequent use.
Troubleshooting
If you encounter issues with your earbuds, refer to the solutions below:
- Earbuds not powering on: Ensure the earbuds and charging case are fully charged. Place earbuds in the case, close the lid, then open it again.
- Cannot pair with device:
- Ensure Bluetooth is enabled on your device.
- Make sure the earbuds are in pairing mode (out of the case, flashing indicator).
- Forget/delete "GUESS Earbuds" from your device's Bluetooth list and attempt to pair again.
- Ensure the earbuds are within the 10-meter Bluetooth range of your device.
- No sound or poor sound quality:
- Check the volume level on both your device and the earbuds.
- Ensure the earbuds are properly seated in your ears.
- Reconnect the earbuds to your device.
- Clean any debris from the earbud speakers.
- Only one earbud working:
- Place both earbuds back into the charging case, close the lid, wait a few seconds, then open it again.
- Ensure both earbuds are charged.
- Try resetting the earbuds (refer to manufacturer's website for specific reset instructions if needed).
Specifications
| Feature | Specification |
|---|---|
| Model Number | GUTWST31EK |
| Bluetooth Version | V5.0 |
| Wireless Communication Technology | Bluetooth |
| Connectivity Technology | Wireless |
| Working Range | Up to 10 meters |
| Waterproof Rating | IPX4 |
| Headphones Ear Placement | In Ear |
| Headphones Form Factor | In Ear |
| Noise Control | Active Noise Cancellation |
| Included Components | Wireless Charging Case |
| Color | Black |
| Product Dimensions | 10 x 5 x 3 cm |
| Item Weight | 140 g |
| Manufacturer | Guess |
Warranty and Support
Your GUESS True Wireless Bluetooth Earbuds are covered by a limited warranty. For specific warranty terms and conditions, please refer to the warranty card included in your product packaging or contact your retailer.
For technical support, troubleshooting assistance beyond this manual, or warranty claims, please contact the retailer where you purchased the product or visit the official CG Mobile website for customer service information.





