LOUTOC 1312a
LOUTOC Replacement Voice Control Remote for Samsung Smart TVs
Model: 1312a
Introduction
This manual provides detailed instructions for setting up, operating, maintaining, and troubleshooting your LOUTOC Replacement Voice Control Remote, specifically designed for compatible Samsung Crystal UHD, QLED, and Curved 4K/8K Smart TVs from 2020/2021. This remote is intended for use with Samsung TVs that feature a voice control function.
Setup Instructions
1. Battery Installation
The remote requires two (2) AA batteries (not included). Open the battery compartment cover on the back of the remote and insert the batteries, ensuring correct polarity (+/-) as indicated inside the compartment. Close the cover securely.
2. Pairing the Remote to Your TV
For the voice control and full functionality of this replacement remote, it must be paired with your Samsung Smart TV. Follow these steps:
- Ensure your Samsung TV is powered on. If your old remote is still paired, it is recommended to unpair it first by pressing and holding the 'Return' and 'Play/Pause' buttons simultaneously for 4-7 seconds.
- With the new remote, press and hold the 'Return' button (curved arrow) and the 'Play/Pause' button (two vertical bars with a triangle) simultaneously for approximately 5 seconds.
- Continue holding until a pairing completion message appears on your TV screen. This indicates successful pairing.
If pairing fails, please repeat steps 1-3. Ensure there are no obstructions between the remote and the TV during the pairing process.

Image: Visual guide for pairing the remote control. It shows a hand holding the remote and pressing the 'Return' and 'Play/Pause' buttons, with an arrow pointing to a TV screen indicating the connection process.

Image: This image illustrates the compatibility of the remote with different Samsung TV series, including Crystal UHD, QLED, Neo QLED, and The Frame models. It emphasizes that the TV must have a voice function for the remote to work.
Operating Instructions
This remote provides intuitive control over your Samsung Smart TV, including voice commands and quick access buttons.
Remote Control Functions Overview

Image: A detailed diagram of the remote control, clearly labeling each button and its primary function, such as Power, Voice Recognition, Volume, Channel, and dedicated streaming service buttons.
- Power Button: Located at the top, used to turn the TV on or off.
- Voice Recognition Button: Press and hold this button to activate voice commands. Speak your command while holding the button, then release to execute.
- Number Key (123): Press to bring up a virtual number pad on the screen for direct channel input.
- Directional Pad (Up/Down/Left/Right) & Select Button: Navigate menus and select items.
- Return Button: Go back to the previous screen or menu.
- Home Button: Access the Smart Hub or home screen of your TV.
- Play/Pause Button: Control media playback.
- Volume (VOL) Button: Move the button up or down to adjust the volume. Press and hold for 1 second or more to mute the sound or access Accessibility Shortcuts.
- Channel (CH) Button: Move the button up or down to change the channel. Press the button to see the Guide screen.
- Dedicated Streaming Buttons (Netflix, Prime Video, Hulu): Provide one-touch access to these popular streaming services.
Using Voice Control
The voice control feature allows you to interact with your TV using spoken commands. This remote is designed to work seamlessly with your Samsung TV's voice function.
- Press and hold the Voice Recognition button (microphone icon).
- Speak your command clearly into the remote. Examples include: "Play the music," "Find me action movies," or "Launch Netflix."
- Release the button once you have finished speaking. The TV will process your command.

Image: This image illustrates the voice control capability of the remote, showing examples of spoken commands and how the remote processes them to control the TV.

Image: A graphic representation of the voice command control device, showing a user speaking a command like "Turn on TV" and the TV responding, highlighting the voice recognition feature.
Maintenance
To ensure the longevity and optimal performance of your remote control, please follow these maintenance guidelines:
- Cleaning: Use a soft, dry cloth to wipe the remote. For stubborn dirt, slightly dampen the cloth with water or a mild, non-abrasive cleaner. Avoid using harsh chemicals or abrasive materials.
- Battery Replacement: Replace batteries when the remote's response becomes sluggish or it stops functioning. Always replace both batteries at the same time with new AA batteries. Do not mix old and new batteries, or different types of batteries.
- Storage: Store the remote in a cool, dry place away from direct sunlight, extreme temperatures, and high humidity.
- Avoid Drops: While designed for durability, excessive drops or impacts can damage the internal components. Handle with care.
Troubleshooting
If you encounter issues with your LOUTOC Replacement Voice Control Remote, please refer to the following common solutions:
Remote Not Responding
- Check Batteries: Ensure batteries are correctly inserted and are not depleted. Replace with fresh AA batteries if necessary.
- Re-pair the Remote: Follow the pairing instructions in the "Setup Instructions" section. Sometimes, the remote may lose its connection to the TV.
- Line of Sight: Ensure there are no obstructions between the remote and the TV's infrared receiver.
- TV Power: Make sure the TV is powered on.
Voice Function Not Working
- TV Compatibility: Verify that your Samsung TV model supports voice control. This remote is specifically for TVs with voice functionality.
- Proper Pairing: Ensure the remote is correctly paired to the TV. Voice functionality relies on a proper Bluetooth connection.
- Speak Clearly: Speak clearly and directly into the remote's microphone.
- Internet Connection: Some voice commands may require an active internet connection on your TV.
Buttons Not Working
- Individual Buttons: If only specific buttons are not working, try cleaning around the buttons to ensure no debris is causing them to stick.
- Full Reset: Remove batteries from the remote, press each button a few times to discharge any residual power, then reinsert batteries and attempt to re-pair.
Specifications
| Brand | LOUTOC |
| Model Number | 1312a |
| Product Dimensions | 6.1 x 1.2 x 0.6 inches |
| Item Weight | 1.76 ounces |
| Batteries Required | 2 AA batteries (not included) |
| Compatible Devices | Samsung Smart TVs with Voice function (Crystal UHD, QLED, Curved 4K/8K Smart TVs 2020/2021 series) |
| Special Features | Ergonomic, Lightweight, Universal (for compatible Samsung models), Voice Search |
| Max Operating Range | Up to 8m / 26ft |
Warranty and Support
LOUTOC is committed to providing high-quality products. This replacement remote comes with a 60-Day Replacement policy. If you experience any issues with your remote within 60 days of purchase, please contact your retailer or LOUTOC customer support for assistance.

Image: An icon symbolizing the 60-Day Replacement policy, featuring an hourglass above an outstretched hand, indicating a limited-time guarantee.
For further support or inquiries, please refer to the contact information provided with your purchase or visit the official LOUTOC brand store online.
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