1. Introduction
Thank you for choosing the HuBDIC HubiCare Eye Massager, Model HEM-5. This device is designed to provide a relaxing eye massage experience through heat, vibration, and air pressure, aiming to alleviate eye strain, reduce dark circles, and promote relaxation. Please read this manual thoroughly before use to ensure proper operation and maintenance.
2. Safety Information
Important Safety Precautions:
- Do not use this eye massager if you have undergone eye surgery, or have conditions such as retina issues, cataracts, or glaucoma. Consult a medical professional if you have any pre-existing eye conditions or concerns.
- Keep the device away from water and high humidity.
- Do not disassemble or attempt to repair the device yourself.
- Keep out of reach of children.
- Ensure the charging cable is not damaged before use.
- If you experience any discomfort during use, discontinue immediately.
3. Package Contents
Verify that all items are present in your package:
- HuBDIC HubiCare Eye Massager (Model HEM-5)
- User Manual
- Charging Cable
- Storage Pouch

Image 3.1: Contents of the HuBDIC HubiCare Eye Massager package, including the massager, charging cable, and storage pouch.
4. Product Features
The HuBDIC HubiCare Eye Massager offers a range of features for a comprehensive eye relaxation experience:
- Comfortable Heating Massage: Built-in heating pads provide a temperature between 104°F and 107°F (40°C-42°C) to help relax eye puffiness and dry eyes.
- Oscillating Pressure & Rhythmic Percussion: Adopts oscillating pressure and rhythmic percussion massaging to enhance skin elasticity around the eyes.
- 180° Adjustable & Portable Design: The massager can be folded for easy portability, suitable for travel or office use. The headband is adjustable for various head sizes.
- 5 Massage Modes: Offers diverse massage experiences combining heating, vibration, and air pressure.
- Bluetooth Music Function: Connects to your device via Bluetooth to play your preferred music during the massage.

Image 4.1: Overview of the smart eye massager's key features.

Image 4.2: The hot compress function provides a comfortable temperature for eye relaxation.

Image 4.3: The massager provides relaxing acupoint massage through air pressure, heat, and vibration.
5. Setup
5.1 Charging the Device
Before first use, fully charge the eye massager using the provided USB charging cable. Connect the cable to the charging port on the device and a suitable USB power source. The indicator light will show charging status.
5.2 Adjusting the Headband
Place the eye massager over your eyes. Adjust the elastic headband to ensure a comfortable and secure fit. The device should rest gently on your face without applying excessive pressure. If it feels too tight or too loose, adjust the strap accordingly.

Image 5.1: Adjusting the headband for a comfortable fit.
6. Operating Instructions
The eye massager features a simple one-button operation for ease of use.
6.1 Power On/Off
- To power on: Press and hold the power button for a few seconds until the device activates.
- To power off: Press and hold the power button for a few seconds until the device shuts down.
6.2 Selecting Massage Modes
The device offers 5 distinct massage modes. Briefly press the power button to cycle through the modes. The LED indicator will show the current mode.
- Mode 1: Air pressure + Heat + Music
- Mode 2: Air pressure + Vibration + Music
- Mode 3: Air pressure + Music (Air pressure only)
- Mode 4: Air pressure + Heat + Vibration + Music
- Mode 5: Heat + Music (Heat only)

Image 6.1: Explanation of the 5 massage modes and music mute function.
6.3 Music Control
- To mute the built-in music: Double-press the power button.
- To unmute the built-in music: Double-press the power button again.
7. Bluetooth Music Function
You can connect your eye massager to a Bluetooth-enabled device to play your own music.
- Ensure the eye massager is powered on.
- Activate Bluetooth on your smartphone or other device.
- Search for Bluetooth devices and select "Eye massager" from the list.
- Once connected, you can play music from your device through the massager's speakers.

Image 7.1: Connecting to Bluetooth for a personalized music experience.
8. Maintenance
To ensure the longevity and hygiene of your HuBDIC HubiCare Eye Massager:
- Wipe the interior and exterior surfaces with a soft, damp cloth after each use.
- Do not use harsh chemicals or abrasive cleaners.
- Store the device in its pouch in a cool, dry place when not in use.

Image 8.1: Cleaning the interior of the eye massager.

Image 8.2: The portable folding design allows for easy storage and transport.
9. Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Device does not turn on. | Low battery or no charge. | Charge the device fully using the provided cable. |
| No heat or insufficient heat. | Incorrect mode selected or device malfunction. | Ensure a mode with heat is selected (Modes 1, 4, 5). If problem persists, contact support. |
| Music is too loud or unwanted. | Built-in music is playing. | Double-press the power button to mute the music. |
| Bluetooth connection issues. | Device not in pairing mode or interference. | Ensure Bluetooth is enabled on your phone and the massager. Re-pair the devices. |
| Air pressure feels too strong/weak. | Headband adjustment or mode setting. | Adjust the headband for a comfortable fit. Try a different massage mode. |
10. Specifications
| Feature | Detail |
|---|---|
| Model Number | HEM-5 |
| Brand | HuBDIC |
| Product Dimensions | 8.07 x 3.86 x 5.22 inches |
| Item Weight | 12.35 ounces (350 Grams) |
| Power Source | Battery Powered (1 Lithium Ion battery included) |
| Material | Exterior (Durable ABS) + Interior (Soft Skin-Friendly PU) |
| Heat Temperature | 104°F - 107°F (40°C - 42°C) |
| Automatic Shut-off | 15 minutes |
11. Official Product Video
Video 11.1: An introduction to the HuBDIC HEM-5 Eye Massager, demonstrating its features and usage.
12. Warranty and Support
HuBDIC provides a limited warranty for this product. For detailed warranty information, product support, or to inquire about replacement parts, please visit the official HuBDIC website or contact their customer service. Contact information can typically be found on the product packaging or the brand's official website.
For further assistance, you may also refer to the HuBDIC store on Amazon: HuBDIC Amazon Store