Introduction
This manual provides essential information for the safe and efficient use of your Candy EY 1281DE/1-S Easy washing machine. Please read these instructions carefully before installation, operation, or maintenance. Keep this manual for future reference.
Important Safety Information
- Ensure the appliance is properly grounded.
- Do not allow children to play with or operate the appliance.
- Never force the door open during operation.
- Unplug the appliance before any cleaning or maintenance.
- Do not install the appliance in areas exposed to extreme temperatures or humidity.
- If the power cord is damaged, it must be replaced by the manufacturer, its service agent, or similarly qualified persons to avoid a hazard.
Setup and Installation
1. Unpacking
Carefully remove all packaging materials. Remove the transport bolts located at the rear of the machine. Keep these bolts for future transport if needed.
2. Placement
The Candy EY 1281DE/1-S is a free-standing appliance. Place it on a firm, flat surface, ensuring there is adequate space around it for ventilation and access. Avoid placing it on carpets that might obstruct ventilation openings.
Image: The Candy EY 1281DE/1-S washing machine positioned in a bathroom, demonstrating typical installation space requirements.
3. Leveling
Adjust the adjustable feet at the bottom of the washing machine to ensure it is perfectly level. A level appliance reduces vibration and noise during operation.
4. Water and Drain Connections
- Connect the water inlet hose to a cold water tap with a 3/4" thread. Ensure the connection is tight to prevent leaks.
- Position the drain hose into a standpipe or over the edge of a sink, ensuring it is securely fixed to prevent displacement during draining. The drain hose should not be kinked or submerged in water.
5. Electrical Connection
Plug the power cord into a grounded electrical outlet. Ensure the voltage and frequency match the specifications on the appliance's rating plate.
Operating Instructions
Image: Front view of the Candy EY 1281DE/1-S washing machine, highlighting the control panel and detergent drawer.
1. Control Panel Overview
The control panel features a program selector knob, function buttons, and a digital display. The display shows program duration, selected options, and error codes.
2. Loading Laundry
- Open the washing machine door.
- Load laundry into the drum, ensuring not to exceed the maximum capacity of 8 kg. Overloading can affect washing performance and cause excessive vibration.
- Close the door firmly.
3. Detergent Dispenser
Pull out the detergent drawer. Add appropriate amounts of detergent and fabric softener to the designated compartments. Refer to your detergent packaging for dosage recommendations.
4. Program Selection
Turn the program selector knob to choose the desired wash program. Available programs include:
- Cold
- Cotton
- Delicates/Silk
- Eco
- Hand/Wool
- Hygiene/Allergy Care
- Jeans/Denim
- Mix
- Prewash
- Rapid
- Rinse
- Synthetic
5. Customizing Wash Options
- Temperature Adjustment: Press the temperature button to select the desired wash temperature.
- Spin Speed Adjustment: Press the spin speed button to adjust the spin cycle speed, up to a maximum of 1200 rpm.
- Delay Start: Use the delay start button to postpone the start of the wash cycle by up to 24 hours.
- NFC Functionality: This appliance supports Near Field Communication (NFC). Refer to the separate NFC guide or manufacturer's app for details on smart features.
6. Starting the Wash Cycle
Press the Start/Pause button to begin the selected wash program. The display will show the remaining time.
Maintenance and Care
Regular maintenance ensures optimal performance and extends the lifespan of your washing machine. Always unplug the appliance before performing any cleaning or maintenance tasks.
1. Cleaning the Exterior
Wipe the exterior surfaces with a soft, damp cloth. Do not use abrasive cleaners or solvents.
2. Cleaning the Detergent Drawer
Remove the detergent drawer and rinse it under running water to remove any detergent residue. Clean the drawer housing with a brush if necessary.
3. Cleaning the Drum
Image: A detailed view of the stainless steel drum, showing its perforated surface designed for effective washing.
The stainless steel drum is designed for durability. Periodically run a maintenance wash cycle (e.g., a hot wash with no laundry and a descaling agent) to prevent odor and residue buildup.
4. Cleaning the Drain Pump Filter
The drain pump filter should be cleaned regularly to prevent blockages. Follow these steps:
- Open the small cover at the bottom front of the washing machine.
- Place a shallow container beneath the filter to collect any residual water.
- Slowly unscrew the filter counter-clockwise until water starts to drain.
- Once all water has drained, fully remove the filter and clean it under running water, removing any lint or foreign objects.
- Screw the filter back in clockwise and close the cover.
Image: The drain pump filter compartment, with the filter removed for cleaning, located at the bottom front of the appliance.
Troubleshooting
Before contacting customer service, please check the following common issues:
| Problem | Possible Cause | Solution |
|---|---|---|
| Washing machine does not start. | Power cord not plugged in; door not closed properly; program not selected; Start/Pause button not pressed. | Check power connection; ensure door is latched; select a program and press Start/Pause. |
| Water not filling or draining. | Water tap closed; inlet hose kinked; drain hose kinked or blocked; drain pump filter blocked. | Open water tap; straighten hoses; clean drain pump filter. |
| Excessive vibration or noise. | Appliance not level; transport bolts not removed; uneven load distribution. | Adjust leveling feet; ensure transport bolts are removed; redistribute laundry in the drum. The appliance features a load balancing system to minimize this. |
| Excessive foam. | Too much detergent used. | Reduce detergent quantity. The appliance has a foam control system. |
For issues not listed here or persistent problems, please contact authorized service personnel.
Technical Specifications
| Feature | Specification |
|---|---|
| Model | EY 1281DE/1-S |
| Brand | Candy |
| Appliance Placement | Free-standing |
| Loading Type | Front-load |
| Color | White |
| Display | Yes |
| Control Type | Buttons, Knob |
| Door Hinge | Left |
| Drum Material | Stainless Steel |
| Drum Volume | 58 L |
| Capacity | 8 kg |
| Maximum Spin Speed | 1200 rpm |
| Spin-drying Efficiency Class | B |
| Noise Emission Class (Spin) | C (77 dB) |
| Energy Efficiency Class | D |
| Delay Start | Yes (up to 24 h) |
| Load Balancing System | Yes |
| Foam Control System | Yes |
| Dimensions (W x D x H) | 60 x 53 x 85 cm |
| Weight | 88 kg |
| Special Feature | High efficiency, NFC |
Image: The energy label for the Candy EY 1281DE/1-S, indicating its energy efficiency class D, consumption, capacity, and noise levels.
Warranty and Support
Your Candy EY 1281DE/1-S washing machine is covered by the manufacturer's warranty. Please refer to the warranty card included with your appliance for specific terms and conditions, including warranty duration and coverage details.
For technical assistance, spare parts, or to schedule a service appointment, please contact Candy customer support. You can find contact information on the official Candy website or in the documentation provided with your appliance.
For general information about returns or defective products purchased through Amazon, please refer to Amazon's return policy pages: Amazon Help Page.
