1. Product Overview
The Ring Battery Doorbell Pro is an advanced battery-powered video doorbell designed to enhance your home security. It features 1536p HD+ Head-to-Toe Video, 3D Motion Detection with Bird’s Eye Zones, and Two-Way Talk with Audio+. This manual provides instructions for setup, operation, maintenance, and troubleshooting.
Image 1.1: The Ring Battery Doorbell Pro device.
2. What's Included
Your Ring Battery Doorbell Pro package includes the following items:
- Battery Doorbell Pro
- Rechargeable, Quick-Release Battery Pack
- Satin Nickel Faceplate
- Corner Kit
- USB Charging Cable
- Installation Tools
- Device Setup Guide
- Warranty Safety Language
- Security Sticker
3. Setup and Installation
The average installation time for the Ring Battery Doorbell Pro is approximately 5 minutes. Follow these steps for a successful setup:
3.1. Charge the Battery Pack
Before installation, fully charge the Quick-Release Battery Pack using the provided USB charging cable. A full charge ensures optimal performance.
Image 3.1: Inserting the Quick-Release Battery Pack into the doorbell unit.
3.2. Mount the Doorbell
Use the included installation tools and Corner Kit (if needed for optimal viewing angle) to securely mount the doorbell at your desired location. Refer to the Device Setup Guide for detailed mounting instructions.
Image 3.2: The Ring Battery Doorbell Pro installed on a door frame.
3.3. Connect to Wi-Fi and Ring App
Download the Ring app on your smartphone or tablet. Follow the in-app instructions to connect your Battery Doorbell Pro to your home Wi-Fi network. The device supports 802.11 b/g/n/ax Wi-Fi connections at both 2.4GHz and 5GHz. A minimum upload speed of 2 Mbps is recommended for optimal performance.
3.4. Optional Hardwiring
For continuous charging, the device can be hardwired to an existing doorbell system with an 8-24 VAC, 40VA max, 50/60Hz doorbell transformer, or a 24Vdc 420mA/500mA power source. Ensure to use compatible Ring accessories or an existing doorbell transformer within the specified range to prevent damage to the device.
4. Operating Instructions
Once installed and connected, you can begin using your Ring Battery Doorbell Pro.
4.1. Live View and Two-Way Talk
Access the Ring app to view live video from your doorbell at any time. When someone presses the doorbell or motion is detected, you will receive an alert on your device. Use the Two-Way Talk with Audio+ feature to speak with visitors from anywhere.
Image 4.1: Using the Ring app for live view and two-way talk.
4.2. 3D Motion Detection and Bird's Eye Zones
The doorbell features advanced 3D Motion Detection. You can configure Bird's Eye Zones within the Ring app to define specific areas up to 30 feet away where you want to detect motion. This helps to reduce false alerts by focusing on relevant activity.
Image 4.2: Configuring Bird's Eye Zones for precise motion detection.
4.3. Person + Package Alerts
With a Ring Protect subscription (sold separately), you can receive Person + Package Alerts. This feature notifies you when a person or package is detected within a specified zone, providing enhanced awareness of deliveries.
Image 4.3: Example of a package detection alert from the Ring app.
4.4. Low-Light Sight
The enhanced imaging sensors provide clear color video even in low-light conditions, ensuring visibility around the clock.
4.5. Alexa Integration
Connect your Ring Battery Doorbell Pro with compatible Amazon Echo devices to enable announcements and Two-Way Talk for convenient in-home monitoring.
Image 4.4: The Ring Doorbell Pro integrates with Alexa-enabled devices.
5. Maintenance
5.1. Battery Recharging
The Quick-Release Battery Pack can be easily removed for recharging. The frequency of recharging depends on usage and environmental factors. For continuous power without frequent recharging, consider the optional hardwiring or a solar panel (sold separately).
5.2. Cleaning
Periodically clean the doorbell's camera lens and housing with a soft, damp cloth to ensure clear video quality and proper sensor function. Avoid using harsh chemicals or abrasive materials.
5.3. Software Updates
Ensure your Ring app and doorbell firmware are up to date to benefit from the latest features and security enhancements. Updates are typically managed through the Ring app.
6. Troubleshooting
If you encounter issues with your Ring Battery Doorbell Pro, consider the following common solutions:
- No Power/Battery Issues: Ensure the Quick-Release Battery Pack is fully charged and correctly inserted. If hardwired, verify the transformer meets the specified requirements (8-24 VAC, 40VA max, 50/60Hz or 24Vdc 420mA/500mA).
- Wi-Fi Connectivity Problems: Check your Wi-Fi signal strength in the Ring app. Ensure your router is within range and operating on a supported frequency (2.4GHz or 5GHz). Restarting your router may resolve connection issues.
- Motion Detection Not Working/Too Sensitive: Adjust the 3D Motion Detection settings and Bird's Eye Zones in the Ring app. Ensure the zones cover the desired areas and exclude irrelevant ones.
- Poor Video Quality: Check your internet upload speed (minimum 2 Mbps recommended). Clean the camera lens. Ensure there are no obstructions in the camera's field of view.
- Audio Issues: Verify microphone and speaker settings in the Ring app. Ensure there are no physical obstructions blocking the microphone or speaker on the doorbell.
For more detailed troubleshooting, refer to the help section within the Ring app or visit the official Ring support website.
7. Specifications
| Feature | Specification |
|---|---|
| Dimensions | 5.1 in. x 2.4 in x 1.1 in (128mm x 62mm x 28mm) |
| Available Colors | Satin Nickel |
| Video | 1536p HD+ Video, Live View, Color Night Vision |
| Motion Detection | 3D Motion Detection with Bird’s Eye Zones and Bird's Eye View |
| Field of View | 150° horizontal, 150° vertical |
| Audio | Two-way audio with noise cancellation |
| Power | Rechargeable Battery Pack (included), optional solar panel, plug-in adapter (sold separately). Electrical Rating: Battery only or battery with hardwired (8 to 24 Vac, 50/60 Hz, 5VA; or 24Vdc 420mA/500mA). |
| Internet Requirements | Minimum upload speed of 2 Mbps for optimal performance. |
| Connectivity | 802.11 b/g/n/ax Wi-Fi connection @ 2.4GHz & 5GHz |
| Estimated Install Time | Average 5 minutes. |
| Operating Conditions | -4°F to 122°F (-20°C to 50°C) |
| Dual Power Mode | Dynamic switching between plug-in and battery power modes (requires purchase of plug-in adapter). |
| Setup Requirements (Hardwiring) | Standard doorbell system with 8-24 VAC, 40VA max, 50/60Hz doorbell transformer. |
8. Warranty and Support
8.1. Warranty Information
The Ring Battery Doorbell Pro comes with a one-year limited warranty. Please retain your proof of purchase for warranty claims.
8.2. Software Security Updates
This device receives guaranteed software security updates until at least four years after the device is last available for purchase as a new unit on our websites. For information specific to your device, visit Software Security Updates in the Ring Control Center.
8.3. Ring Protect Plans
Certain advanced features, such as video history, saving, sharing, and Person + Package Alerts, require a Ring Protect subscription (sold separately). For pricing and details, visit ring.com/protect-plans.
8.4. Customer Support
For further assistance, technical support, or to view additional resources, please visit the official Ring support website or contact Ring customer service.
