IOGEAR GUV302G

IOGEAR Upstream 4K Game Capture Card (GUV302G)

User Manual

1. Product Overview

The IOGEAR Upstream 4K Game Capture Card (Model GUV302G) is a versatile device designed for capturing and streaming high-quality video and audio from gaming consoles, DSLRs, camcorders, and other HDMI sources. It features 4K 30Hz HDR recording capabilities, lag-free passthrough resolutions up to 4K 60Hz, 1440p 144Hz, and 1080p 240Hz, and an integrated party chat mixer for console streamers.

IOGEAR Upstream 4K Game Capture Card

Image: Front view of the IOGEAR Upstream 4K Game Capture Card, showcasing its compact design and port layout.

IOGEAR Upstream GUV302G features

Image: Overview of the GUV302G highlighting key features: Capture 4K Gameplay, 4K Passthrough Resolutions, Integrated Party Chat, and Plug-N-Play functionality.

2. Setup Guide

2.1 Package Contents

Verify that your package contains the following items:

2.2 System Requirements

2.3 Connection Instructions

  1. Connect your gaming console (e.g., Xbox Series X, PS5, Nintendo Switch) or other HDMI source to the HDMI IN port on the GUV302G using an HDMI cable.
  2. Connect your display (TV or monitor) to the HDMI OUT port on the GUV302G using another HDMI cable. This provides lag-free passthrough.
  3. Connect the GUV302G to your computer (PC or Mac) using the provided USB-C to USB-A cable. Plug the USB-C end into the capture card and the USB-A end into an available USB 3.0 port on your computer.
  4. For party chat functionality, connect your headset to the 3.5mm headset input and your controller's audio output to the 3.5mm controller audio input on the GUV302G.
IOGEAR Upstream GUV302G ports and connections

Image: Diagram illustrating the various ports on the IOGEAR Upstream GUV302G, including HDMI Input, HDMI Output, USB-C, Headset Audio, and Control Party Chat Audio ports.

PC Gaming Capture Setup Diagram

Image: A visual representation of a typical PC gaming capture setup using the GUV302G, connecting a gaming PC, monitor, headset, and host computer.

3. Operating Instructions

3.1 Capturing Gameplay

Once connected, the GUV302G will be recognized as a UVC (USB Video Class) device by your computer. Open your preferred streaming or recording software (e.g., OBS Studio, Streamlabs OBS).

Capturing 4K 30Hz HDR Gameplay

Image: A gamer playing on a console, with the IOGEAR Upstream capture card connected, demonstrating the ability to capture stunning 4K 30Hz HDR quality gameplay.

3.2 Passthrough Functionality

The GUV302G offers lag-free passthrough to your display, allowing you to play games at their native high resolutions and refresh rates while simultaneously capturing. Supported passthrough resolutions include:

Lag-Free High Resolution Passthrough

Image: A gamer wearing a headset, actively playing, with the IOGEAR Upstream GUV302G connected, illustrating the lag-free high-resolution passthrough capabilities.

3.3 Using the Party Chat Mixer

The built-in party chat mixer allows you to capture both your headset audio and in-game audio from your console without additional adapters or wires.

Built-in Party Chat for Consoles

Image: Close-up of the IOGEAR Upstream GUV302G with cables connected for headset and controller audio, demonstrating the built-in party chat mixer for consoles.

4. Maintenance

To ensure the longevity and optimal performance of your IOGEAR Upstream 4K Game Capture Card, follow these simple maintenance guidelines:

5. Troubleshooting

If you encounter issues with your IOGEAR Upstream 4K Game Capture Card, please refer to the following common troubleshooting steps:

ProblemPossible Solution
No video signal in streaming software
  • Ensure all HDMI cables are securely connected to the correct IN/OUT ports.
  • Verify your source device (console) is powered on and outputting video.
  • Check the resolution settings in your streaming software; try a lower resolution if experiencing issues.
  • Confirm the GUV302G is selected as the video capture device in your software.
No audio or buzzing sound
  • Ensure audio cables for headset/controller are properly connected.
  • Check audio input settings in your streaming software; select the GUV302G as the audio device.
  • Verify audio levels are not muted in your software or system settings.
  • If buzzing occurs, try a different USB port on your computer or ensure proper grounding.
Device not recognized by computer
  • Try connecting the USB-C cable to a different USB port on your computer, preferably a USB 3.0 port.
  • Restart your computer.
  • Ensure your operating system is up to date.
  • Try a different USB-C cable if available.
Lag or dropped frames during capture
  • Ensure you are using a USB 3.0 port for the connection to your computer.
  • Close unnecessary applications running in the background on your computer.
  • Lower the capture resolution or frame rate in your streaming software.
  • Check your computer's CPU and GPU usage; upgrade hardware if consistently high.

6. Specifications

FeatureDetail
Model NumberGUV302G
Hardware PlatformGaming Console
Operating System CompatibilityWindows 10/11, macOS, Linux (UVC-compatible)
Item Weight13.3 ounces
Product Dimensions7.4 x 6.2 x 2.1 inches
Hardware Interface3.5mm Audio, HDMI, USB 3.0 Type C
Video Capture Resolution4K@30Hz (Capture), 1440p@60Hz, 1080p@120Hz
Passthrough Resolutions4K@60Hz, 1440p@144Hz, 1080p@240Hz
Recommended UsesGaming, Streaming, Video Conferencing, Video Recording, Webcam Upgrade

7. Warranty and Support

The IOGEAR Upstream 4K Game Capture Card (GUV302G) comes with a 1 Year Limited Hardware Warranty. IOGEAR also provides Lifetime Technical Support for this product.

For detailed warranty information, additional instructions, or technical assistance, please refer to the official IOGEAR website or contact IOGEAR customer support directly. You may also find helpful resources in the Safety and Product resources documents provided with your purchase or available online.

IOGEAR Contact Information:
Visit www.iogear.com for support, drivers, and FAQs.

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