Introduction
The HyperX Cloud Mix Buds are true wireless earbuds designed for versatile audio experiences, offering both ultra-low latency 2.4GHz wireless connectivity for gaming and convenient Bluetooth for mobile use. These lightweight earbuds provide HyperX Signature Sound with DTS Headphone:X spatial audio, ensuring an immersive experience across various platforms.
What's in the Box
- HyperX Cloud Mix Buds (Left and Right Earbuds)
- Charging Case
- USB-C Wireless Adapter
- USB-C to USB-C Passthrough Extender Cable
- USB Charging Cable
- Silicone Ear Tips (3 sizes: S, M, L)
- Carrying Case with Silicone Sleeve
Image: All components included with the HyperX Cloud Mix Buds.
Setup
1. Initial Charging
Before first use, fully charge the HyperX Cloud Mix Buds and their charging case. Place the earbuds into the charging case and connect the case to a power source using the provided USB charging cable. The LED indicator on the case will show charging status.
Image: Earbuds inside the charging case, indicating charging status.
2. Fitting Ear Tips
Optimal sound quality and comfort depend on a proper fit. The Cloud Mix Buds come with three sizes of silicone ear tips (Small, Medium, Large). Experiment with different sizes to find the best seal for your ears. A secure fit enhances audio performance and passive noise isolation.
Image: Earbuds shown with different ear tip sizes for a personalized fit.
3. Connecting via 2.4GHz Wireless (USB-C Dongle)
For ultra-low latency gaming on PC, PlayStation 5, Nintendo Switch, or Android devices with a USB-C port, use the included 2.4GHz USB-C wireless adapter. Simply plug the adapter directly into your device's USB-C port. The earbuds will automatically connect. For desktop PCs, use the USB-C to USB-C passthrough extender cable to position the adapter closer for improved wireless performance.
Image: The USB-C wireless adapter connected to a portable gaming console.
4. Connecting via Bluetooth
For mobile devices or other Bluetooth-enabled platforms, the Cloud Mix Buds support Bluetooth 5.2. To pair, ensure the earbuds are in the charging case with the lid open, or in pairing mode. Then, navigate to your device's Bluetooth settings and select "HyperX Cloud Mix Buds" from the list of available devices.
Operating Instructions
Controls
The HyperX Cloud Mix Buds feature intuitive touch controls for managing audio playback, calls, and activating voice assistants. Refer to the quick start guide for specific tap gestures for functions like play/pause, skip track, answer/end call, and volume adjustment.
Audio Features
Experience rich, clear audio with HyperX Signature Sound. When connected to a PC, activate DTS Headphone:X for virtual 3D spatial audio, providing precise sound localization for an enhanced gaming experience. This feature can be managed via the NGENUITY software on PC.
Image: User wearing the HyperX Cloud Mix Buds.
Battery Life Management
The earbuds offer up to 10 hours of battery life in A2DP (Bluetooth) mode and up to 6 hours in ultra-low latency (2.4GHz) mode. The charging case provides an additional 23 hours of battery life for A2DP mode and 15 hours for ultra-low latency mode, extending total playtime up to 33 hours.
Image: Visual representation of the earbuds' battery life.
Maintenance
Cleaning
Regularly clean your earbuds and charging case to maintain performance and hygiene. Use a soft, dry, lint-free cloth. For ear tips, remove them from the earbuds and gently wipe with a damp cloth, then allow them to dry completely before reattaching. Avoid using harsh chemicals or abrasive materials.
Storage
When not in use, store the earbuds in their charging case. The included silicone sleeve provides additional protection. Store in a cool, dry place away from extreme temperatures and direct sunlight.
Troubleshooting
If you encounter issues with your HyperX Cloud Mix Buds, try the following steps:
- No Sound/Intermittent Audio: Ensure earbuds are charged and properly connected (either via 2.4GHz adapter or Bluetooth). Check device volume and ensure the correct audio output is selected on your device.
- Pairing Issues: Reset the earbuds and attempt pairing again. For Bluetooth, ensure the earbuds are in pairing mode and your device's Bluetooth is enabled. For 2.4GHz, ensure the adapter is securely plugged in.
- Charging Problems: Verify the charging cable and power source are working. Ensure the earbuds are correctly seated in the charging case. Clean charging contacts if necessary.
- Poor Fit/Comfort: Try different sizes of silicone ear tips to achieve a better seal and more comfortable fit.
For further assistance, visit the official HyperX support website or contact customer service.
Specifications
| Model Name | Cloud MIX Buds |
| Item Model Number | 4P5D9AA |
| Connectivity Technology | 2.4GHz Wireless, Bluetooth 5.2 |
| Audio Driver Size | 12mm Dynamic Drivers |
| Frequency Response | 20.4 KHz |
| Sensitivity | 106.5 dB |
| Impedance | 32 Ohms |
| Battery Life (Earbuds, A2DP) | Up to 10 Hours |
| Battery Life (Earbuds, 2.4GHz) | Up to 6 Hours |
| Total Battery Life (with Case, A2DP) | Up to 33 Hours |
| Total Battery Life (with Case, 2.4GHz) | Up to 21 Hours (6 hours earbuds + 15 hours case) |
| Control Type | Touch, Volume Control |
| Compatible Devices | Android Phones with USB-C, Desktops, Laptops, PlayStation 5, Nintendo Switch |
| Water Resistance Level | Water Resistant (IPX4 rating mentioned in image) |
| Item Weight | 47 Grams (1.66 ounces) |
| Product Dimensions | 3.15 x 1.06 x 1.42 inches |
Warranty and Support
The HyperX Cloud Mix Buds typically come with a 2-year limited warranty. For detailed warranty information, product registration, and technical support, please visit the official HyperX website. You can also find FAQs and driver downloads (such as NGENUITY software for DTS Headphone:X activation on PC) on their support pages.
Online Support: www.hyperx.com/support
Product Video Overview
Video: An official overview of the HyperX Cloud Mix Buds, highlighting key features and usage scenarios.
